Customer Stories

The Software Suite Behind Businesses Worldwide

Read how our customers raise their customer experience to an industry-defining mobile standard using our software.

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From Conversation to Conversion with

We've teamed up with some of our amazing customers to share their story and show how is part of their daily routines. Learn how our platform enables companies of all sizes to attract, engage and retain their customers using mobile technology.

Customer Stories | Mobile Service Cloud

hello paisa

Hello Paisa

Hello Paisa steps into conversational commerce with the WhatsApp Business solution and Mobile Service Cloud.



CompareGuru streamlines and automates their customer communication with Mobile Service Cloud.

Revolution Beauty

Revolution Beauty

Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud. 



Centralpoint is meeting B2B customer demands on a B2C level with Mobile Service Cloud.

My Jewellery

My Jewellery

Find out how My Jewellery perfectly aligns the online and offline shopping experience with Mobile Service Cloud. For the optimal customer experience.

RadioCorp (100% NL | SLAM!)

RadioCorp (100% NL | SLAM!)

Modern radio requires interaction. To make this as easy as possible for listeners and DJs, 100% NL & SLAM! now use Mobile Service Cloud.



YourSurprise uses Mobile Service Cloud to get even closer to customers worldwide.

Customer Stories | Conversational AI Cloud

vattenfall logo


Chatbot Nina is the core of Vattenfall's Conversational strategy. Nina helps Vattenfall engage with its customers across multiple channels.



As Missguided began to experience tremendous growth, the main contact-channels – live chat, email and social – became flooded.



Since 2012 chatbot Iris has been the virtual assistant that helps take the strain off ANWB’s Member Service Centre.



Because of the successful implementation of the chatbot, 85% of visitors find their answer and NPS has increased by 40 points.



Bot first, agent follow up. Read more about the contact strategy of leading Dutch energy supplier, Eneco.

GGD West-Brabant

GGD West-Brabant

GGD West-Brabant launches GGDChat with Conversational AI Cloud to make contact tracing easier during the COVID-19 pandemic.



Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.

DHL Parcel Benelux

DHL Parcel Benelux

With Chatbot Tracy, DHL Parcel Benelux provides customer-specific, personalized answers. Chatbot Tracy thanks its success to context and a good backbone.



Housing association VIVID uses an intelligent chatbot and voicebot to fast track customer queries and share knowledge.

Customer Stories | Mobile Marketing Cloud

The Netherlands Red Cross

The Netherlands Red Cross

Thanks to's Mobile Marketing Cloud, the Red Cross can personally guide and activate its volunteer fundraisers.

Cash for gold USA customer story

Cash for Gold USA

Cash for Gold USA grew its customer base by 150% in 2020 with's conversational commerce solutions.

Nevobo customer story

Nevobo - Dutch Volleyball Association

The nevobo has linked all its data sources with Mobile Marketing Cloud to communicate in a targeted, relevant and personal way with its followers.

Assistance Dogs Netherlands Foundation.

Assistance Dogs Netherlands Foundation

With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation. communicates with volunteers, creates campaigns easier and saves time through automation.

Customer story We Own The Night TV

We Own The Night TV

Thanks to Mobile Marketing Cloud, We Own the Night TV knows exactly who their viewers are, can interact with them and create targeted marketing campaigns.

Brennan heart customer story

Brennan Heart

Thanks to's Customer Data Platform (CDP), Hardstyle-DJ Brennan Heart can communicate with its fans in a personal and unique way.

RVshare customer story


RVshare realized a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari using TraceDock.

Customer Story - Sanitairwinkel


Learn how TraceDock,'s privacy-friendly first-party data collection tool gives Sanitairwinkel 23% more insight into their attribution data.

Kentaa customer story


Kentaa and join forces to deliver an all-in-one solution for online fundraising. A simple online collection and fundraising tool, plus personalized customer journeys.

Customer Stories | WhatsApp Business Solution

Radius Payment Solutions

Radius Payment Solutions

Radius Payment Solutions were looking for a way to be there for their customers whenever they needed them. WhatsApp for Business was the perfect solution. 

dept festival

Dept Festival

The visitors of Dept Festival received program updates on their mobile phone via WhatsApp so they wouldn't miss a thing.

With young people as customers, the choice for was WhatsApp Business as customer support channel.

TU Eindhoven & InHolland

TU Eindhoven & InHolland

Universities use WhatsApp as an addition to Email to better inform students. Are you in the same lane as your students?

coca cola


For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.

Customer Stories | Payments Platform



Digital butler Jamezz grows into a prominent ordering platform thanks to high-quality service and secure payments.



Belgian food delivery service Foodbag effectively increased its conversion rate, partly thanks to their personalized checkout.



Since the start, Mepal has been using's payment solutions to make online payments run smoothly.

Logo AXI


AXI is leveraging's SoftPOS app so retailers can offer their shoppers a better shopping experience.

ah tap to go

AH Tap to go

Albert Heijn exceeds expectations with high speed shopping thanks to the latest development in mobile payments: Tap to go.

hotel new york

Hotel New York

The ordering and payment solution of Mobile Order has enabled Hotel New York to stay in contact with their guests and generate revenue, even in these challenging times.

kwf kankerbestrijding

KWF, Stb & Nierstichting

Secure, easy and fast payment by mobile phone by scanning a QR Code. Dutch charities have also discovered the added value of iDEAL QR.



Cordaid teamed up with TV show RTL Boulevard and Conversational Commerce platform to raise funds for girls in Africa.

Customer Stories | Sign & Identification

Nederlandse Loterij

Nederlandse Loterij

To make it easier and safer to verify the age of online participants, the Nederlandse Loterij introduced iDIN, the online tool for safe and simple identification via the bank.



Together with, MediaMarkt developed a flow based on what the customer always has in his pocket. Exactly, a mobile phone.

Buddha to Buddha

Buddha to Buddha

How Buddha to Buddha switched effortlessly from ‘wet’ to ‘dry’ signatures with Sign? Read all about the switch to digital signatures here.



Payoffice is trying to be as innovative as possible and tries to automate as much as they can. That includes the signing of contracts.



Digital signing was necessary for the recruitment software Mysolution offers. Read here how Sign made digital signing fast and secure.



Secondment company Maandag® sends and processes digital contracts efficiently and at breakneck speed with Sign.

logo lift software

LIFT Software

With Sign, the document flow of LIFT software and its customers, like JE Consultancy, has been accelerated and simplified.



Thanks to HoorayHR and Sign,’s digital signature tool, companies acquire a better understanding of their HR processes



Thanks to Sign and Kolibri you can let your real estate customers sign a contract whenever and wherever they want. 



Childcare organization Zien uses Sign, offered by KindPlanner, to sign and manage contracts efficiently and flawlessly.



Digital Signing Integrated with Maxlead Software. The customers of Ploeg Kozijnen sign their contracts wherever and whenever they want with Sign, integrated with Maxlead.

logo vendorlink


“Digital signing has really taken off since the COVID-19 pandemic”, according to Maarten de Ru of Vendorlink.

Customer Stories | Ticketing, Timeslots & Mobile Order

The Zoo Events

The Zoo Events

The Zoo Events use Yourticketprovider's compensation tool and see the many opportunities now that Yourticketprovider is part of

loveland logo


Loveland Events chose the online ticketing service of Yourticketprovider combined with the service and marketing solutions of

King of the Court

King of the Court

Discover how King of the Court created a COVID-safe volleyball experience with smart tech.

heineken experience

Heineken Experience

The Heineken Experience is one of the most popular attractions in the Netherlands. The beer museum attracts an impressive number of visitors while also continuously developing inspiring innovations.

logo kroller-muller

Kröller-Müller Museum

Thanks to's solutions, the Kröller-Müller Museum was able to quickly switch to an online ticket system during the corona pandemic.

Moco Museum

Moco Museum

'Moco' stands for Modern and Contemporary. Not only in art but also in the technology they use. Joep from Moco Museum tells all about it.

wish outdoor

WiSH Outdoor

WiSH Outdoor Netherlands wants to enrich its database for smart marketing applications so the chosen target group can be reached via the most suitable channel.

lowlands 2019


During the 27th edition of Lowlands, organizer Mojo Concerts B.V. and introduced a new way of paying for festival visitors. 

nac breda

NAC Breda

NAC Breda has been using the platform for years to interact with supporters and business relations.



The KNLTB wants to promote ticket sales for events and respond better to the wishes of their target group.

KLM open logo

KLM Open

With 45,000 expected visitors, ticket sales and entrance control should run as smoothly as possible for the 100th edition of the KLM Open golf tournament.

breda drijft

Breda Drijft

Once a year the city center of Breda is filled with rubber boats, inflatable pools, and rubber ducks. We spoke to Bram Bul, organizer of Breda Drijft.

papendal logo

Hotel Papendal

Hotel Papendal had the honor of hosting the BMX World Cup. helped with the challenges around ticketing.

Partner Stories



Robiquity automates its client processes in partnership with using its suite of software solutions.

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