Customer Stories.

As mobile technology partner of the Formula 1 Heineken Dutch Grand Prix, CM.com has introduced a whole new form of ticketing, communication and payments.

The nevobo has linked all its data sources with Mobile Marketing Cloud to communicate in a targeted, relevant and personal way with its followers.

With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation. communicates with volunteers, creates campaigns easier and saves time through automation.

Thanks to Mobile Marketing Cloud, We Own the Night TV knows exactly who their viewers are, can interact with them and create targeted marketing campaigns.

Thanks to CM.com's Customer Data Platform (CDP), Hardstyle-DJ Brennan Heart can communicate with its fans in a personal and unique way.

Learn how TraceDock, CM.com's privacy-friendly first-party data collection tool gives Sanitairwinkel 23% more insight into their attribution data.

Cash for Gold USA grew its customer base by 150% in 2020 with CM.com's conversational commerce solutions.

Hello Paisa steps into conversational commerce with the WhatsApp Business solution and Mobile Service Cloud.

CompareGuru streamlines and automates their customer communication with Mobile Service Cloud.

Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud. 

Centralpoint is meeting B2B customer demands on a B2C level with Mobile Service Cloud.

Find out how My Jewellery perfectly aligns the online and offline shopping experience with Mobile Service Cloud. For the optimal customer experience.

Chatbot Nina is the core of Vattenfall's Conversational strategy. Nina helps Vattenfall engage with its customers across multiple channels.

As Missguided began to experience tremendous growth, the main contact-channels – live chat, email and social – became flooded.

Since 2012 chatbot Iris has been the virtual assistant that helps take the strain off ANWB’s Member Service Centre.

Because of the successful implementation of the chatbot, 85% of visitors find their answer and NPS has increased by 40 points.

Bot first, agent follow up. Read more about the contact strategy of leading Dutch energy supplier, Eneco.

GGD West-Brabant launches GGDChat with Conversational AI Cloud to make contact tracing easier during the COVID-19 pandemic.

Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.

We asked Takeaway.com what hurdles the company had to take from the time they started to where they are now.

Randstad sends quickly and reliably text messages to job seekers about new jobs via the platform of CM.com.

SMS keeps drivers connected at all times. The BMW Group uses CM.com SMS gateway solution for their ConnectedDrive services.

Amphia Hospital uses RCS messaging for optimizing communication with patients. This way patient are supported throughout their care process.

ACTITO connects its customers with CM's SMS and direct operator connections

Parkline's service is about trust and service. CM.com makes sure this is possible.

We spoke with Tim Leliveld, Area Manager at PortingXS, about their smart application of SMS and Voice for an optimal customer journey.

A digital platform that grew from an idea to a successful business in three years. 'Red je Pakketje' shows it's possible.

Etam, the leader in lingerie in France, sends millions of SMS messages per month to their members of the loyalty program.

Find out just what Tantan did to become more popular and ensure global growth in the future.

Sushi Shop always seeks to adapt to the needs of consumers and offer them an optimal path to purchase and customer support.

Radius Payment Solutions were looking for a way to be there for their customers whenever they needed them. WhatsApp for Business was the perfect solution. 

The visitors of Dept Festival received program updates on their mobile phone via WhatsApp so they wouldn't miss a thing.

Cash Crusaders was looking for the easiest form of communication with customers which led them to the WhatsApp Business solution.

With young people as customers, the choice for MBOwebshop.nl was WhatsApp Business as customer support channel.

Universities use WhatsApp as an addition to Email to better inform students. Are you in the same lane as your students?

Belgian food delivery service Foodbag effectively increased its conversion rate, partly thanks to their personalized checkout.

Since Bakker.com integrated their Shopify webshop with payments via CM.com, turnover has doubled.

Since the start, Mepal has been using CM.com's payment solutions to make online payments run smoothly.

Albert Heijn exceeds expectations with high speed shopping thanks to the latest development in mobile payments: Tap to go.

The ordering and payment solution of Mobile Order has enabled Hotel New York to stay in contact with their guests and generate revenue, even in these challenging times.

Secure, easy and fast payment by mobile phone by scanning a QR Code. Dutch charities have also discovered the added value of iDEAL QR.

Cordaid teamed up with TV show RTL Boulevard and Conversational Commerce platform CM.com to raise funds for girls in Africa.

'Moco' stands for Modern and Contemporary. Not only in art, but also in the technology they use. Joep from Moco Museum tells all about it.

WiSH Outdoor Netherlands wants to enrich their database for smart marketing applications so the chosen target group can be reached via the most suitable channel.

During the 27th edition of Lowlands, organizer Mojo Concerts B.V. and CM.com introduced a new way of paying for festival visitors. 

NAC Breda has been using the CM.com platform for years to interact with supporters and business relations.

The KNLTB wants to promote ticket sales for events and respond better to the wishes of their target group.

With 45,000 expected visitors, ticket sales and entrance control should run as smoothly as possible of the 100th edition of the the KLM Open golf tournament.

Once a year the city centre of Breda is filled with rubber boats, inflatable pools and rubber ducks. We spoke to Bram Bul, organiser of Breda Drijft.

To make it easier and safer to verify the age of online participants, the Nederlandse Loterij introduced iDIN, the online tool for safe and simple identification via the bank.

Together with CM.com, MediaMarkt developed a flow based on what the customer always has in his pocket. Exactly, a mobile phone.

How Buddha to Buddha switched effortlessly from ‘wet’ to ‘dry’ signatures with Sign? Read all about the switch to digital signatures here.

Payoffice is trying to be as innovative as possible and tries to automate as much as they can. That includes the signing of contracts.

Digital signing was necessary for the recruitment software Mysolution offers. Read here how Sign made digital signing fast and secure.

Secondment company Maandag® sends and processes digital contracts efficiently and at breakneck speed with Sign.

With Sign, the document flow of LIFT software and its customers, like JE Consultancy, has been accelerated and simplified.

Thanks to HoorayHR and Sign, CM.com’s digital signature tool, companies acquire a better understanding of their HR processes

Thanks to Sign and Kolibri you can let your real estate customers sign a contract whenever and wherever they want. 

Childcare organization Zien uses Sign, offered by KindPlanner, to sign and manage contracts efficiently and flawlessly.

Digital Signing Integrated with Maxlead Software. The customers of Ploeg Kozijnen sign their contracts wherever and whenever they want with Sign, integrated with Maxlead.

“Digital signing has really taken off since the COVID-19 pandemic”, according to Maarten de Ru of Vendorlink.

Robiquity automates its client processes in partnership with CM.com using its suite of software solutions.