The Platforms Behind Businesses Worldwide•

Hello Paisa steps into conversational commerce with the WhatsApp Business solution and Mobile Service Cloud.

CompareGuru streamlines and automates their customer communication with Mobile Service Cloud.

Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud. 

Dustin is meeting B2B customer demands on a B2C level with Mobile Service Cloud.

Find out how My Jewellery perfectly aligns the online and offline shopping experience with Mobile Service Cloud. For the optimal customer experience.

Modern radio requires interaction. To make this as easy as possible for listeners and DJs, 100% NL & SLAM! now use Mobile Service Cloud.

The CM.com Engagement Platform empowers YourSurprise to provide an even more personalized level of assistance to its customers.

Mobile Service Cloud helps winparts improve. Not only customer service but also conversion. The conversion rate increased to 15% by adding live chat.

To help, excite and inspire customers to bring more green into their daily lives, customer contact is very important to elho. Mobile Service Cloud makes this easier and faster.

Qeld helps entrepreneurs grow by offering flexible communication with CM.com’s Mobile Marketing Cloud and Mobile Service Cloud + WhatsApp.

Chatbot Nina is the core of Vattenfall's Conversational strategy. Nina helps Vattenfall engage with its customers across multiple channels.

As Missguided began to experience tremendous growth, the main contact-channels – live chat, email and social – became flooded.

Since 2012 chatbot Iris has been the virtual assistant that helps take the strain off ANWB’s Member Service Centre.

Because of the successful implementation of the chatbot, 85% of visitors find their answer and NPS has increased by 40 points.

Bot first, agent follow up. Read more about the contact strategy of leading Dutch energy supplier, Eneco.

GGD West-Brabant launches GGDChat with Conversational AI Cloud to make contact tracing easier during the COVID-19 pandemic.

Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.

With Chatbot Tracy, DHL Parcel Benelux provides customer-specific, personalized answers. Chatbot Tracy thanks its success to context and a good backbone.

Housing association VIVID uses an intelligent chatbot and voicebot to fast track customer queries and share knowledge.

As an online insurer, InShared always believed in self-service. With Conversational AI Cloud, they have one tool to improve customer service on every level: both internally and externally.

Vacansoleil is making the customer journey continually more tailored to each individual customer with CM.com's engagement platform.

Cash for Gold USA grew its customer base by 150% in 2020 with CM.com's conversational commerce solutions.

The nevobo has linked all its data sources with Mobile Marketing Cloud to communicate in a targeted, relevant and personal way with its followers.

With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation. communicates with volunteers, creates campaigns easier and saves time through automation.

Thanks to Mobile Marketing Cloud, We Own the Night TV knows exactly who their viewers are, can interact with them and create targeted marketing campaigns.

Thanks to CM.com's Customer Data Platform (CDP), Hardstyle-DJ Brennan Heart can communicate with its fans in a personal and unique way.

Kentaa and CM.com join forces to deliver an all-in-one solution for online fundraising. A simple online collection and fundraising tool, plus personalized customer journeys.

TraceDock closed the missing first-party data gaps for Merkle and was flexible enough to accommodate their client’s different situations.

RVshare realized a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari using TraceDock.

Learn how TraceDock, CM.com's privacy-friendly first-party data collection tool gives Sanitairwinkel 23% more insight into their attribution data.

We asked Takeaway.com what hurdles the company had to take from the time they started to where they are now.

Randstad sends quickly and reliably text messages to job seekers about new jobs via the platform of CM.com.

SMS keeps drivers connected at all times. The BMW Group uses CM.com SMS gateway solution for their ConnectedDrive services.

Amphia Hospital uses RCS messaging for optimizing communication with patients. This way patient are supported throughout their care process.

ACTITO connects its customers with CM's SMS and direct operator connections

Parkline's service is about trust and service. CM.com makes sure this is possible.

We spoke with Tim Leliveld, Area Manager at PortingXS, about their smart application of SMS and Voice for an optimal customer journey.

Etam, the leader in lingerie in France, sends millions of SMS messages per month to their members of the loyalty program.

Find out just what Tantan did to become more popular and ensure global growth in the future.

Sushi Shop always seeks to adapt to the needs of consumers and offer them an optimal path to purchase and customer support.

Superprof connects teachers and students worldwide thanks to SMS and WhatsApp Business.

Radius Payment Solutions were looking for a way to be there for their customers whenever they needed them. WhatsApp for Business was the perfect solution. 

The visitors of Dept Festival received program updates on their mobile phone via WhatsApp so they wouldn't miss a thing.

With young people as customers, the choice for MBOwebshop.nl was WhatsApp Business as customer support channel.

Universities use WhatsApp as an addition to Email to better inform students. Are you in the same lane as your students?

For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.

Sitting at the center of Aynjil’s unique selling proposition is relevant communication - service and marketing automation is streamlined thanks to Mobile Service Cloud and Mobile Marketing Cloud.

Helping KFC raise the bar and connect with consumers via a ground-breaking WhatsApp chat ordering channel.

Domino's uses WhatsApp for recruiting. Goodbye long and boring application procedures; hello finding the perfect candidate for the job via WhatsApp.

Secret View offers organizations a simple solution to gather and learn from high-quality feedback. Learn how they manage this with CM.com's solutions.

PaySpace teams up with CM.com for their first-in-the-industry employee self-service channel called Pacey through WhatsApp.

RecruitNow uses WhatsApp as a direct and engaging communication channel to enhance candidate engagement and streamline the hiring process.

Distributing Public Transport tickets made easy. An innovative new solution designed and developed by Ximedes and CM.com.

Digital butler Jamezz grows into a prominent ordering platform thanks to high-quality service and secure payments.

Belgian food delivery service Foodbag effectively increased its conversion rate, partly thanks to their personalized checkout.

Since the start, Mepal has been using CM.com's payment solutions to make online payments run smoothly.

AXI is leveraging CM.com's SoftPOS app so retailers can offer their shoppers a better shopping experience.

Albert Heijn exceeds expectations with high speed shopping thanks to the latest development in mobile payments: Tap to go.

The ordering and payment solution of Mobile Order has enabled Hotel New York to stay in contact with their guests and generate revenue, even in these challenging times.

Secure, easy and fast payment by mobile phone by scanning a QR Code. Dutch charities have also discovered the added value of iDEAL QR.

Cordaid teamed up with TV show RTL Boulevard and Conversational Commerce platform CM.com to raise funds for girls in Africa.

The Heineken Experience is one of the most popular attractions in the Netherlands. The beer museum attracts an impressive number of visitors while also continuously developing inspiring innovations.

Discover how CORPUS extends its online experience with CM.com solutions.

Discover how King of the Court created a COVID-safe volleyball experience with smart tech.

'Modern and Contemporary' is what Moco stands for. Not only in their art, but also in the technology they use, they are a pioneering museum.

With 100,000 visitors in three days, Invictus Games is a huge sporting event. CM.com helped with ticketing, app and mobile marketing.

The orchestra used the app (of Appmiral) to enable a digital-focused experience for concert attendees while reaching a wider audience

The Zoo Events use Yourticketprovider's compensation tool and see the many opportunities now that Yourticketprovider is part of CM.com

Loveland Events chose the online ticketing service of Yourticketprovider combined with the service and marketing solutions of CM.com.

Thanks to CM.com's solutions, the Kröller-Müller Museum was able to quickly switch to an online ticket system during the corona pandemic.

NAC Breda has been using the CM.com platform for years to interact with supporters and business relations.

The KNLTB wants to promote ticket sales for events and respond better to the wishes of their target group.

Hotel Papendal had the honor of hosting the BMX World Cup. CM.com helped with the challenges around ticketing.

How CM.com and Révolt are growing together by bridging the gap between tech and the event industry.

With 45,000 expected visitors, ticket sales and entrance control should run as smoothly as possible for the 100th edition of the KLM Open golf tournament.

The lively cultural village in the heart of Amsterdam uses technology to augment their visitors’ experience.

Museumnacht Amsterdam combines online and offline for the ultimate visitor experience.

SuperMoney uses Sign for contract signing, developing a straightforward, user-friendly process allowing minimal salesperson intervention.

How Buddha to Buddha switched effortlessly from ‘wet’ to ‘dry’ signatures with Sign? Read all about the switch to digital signatures here.

The leading international recruitment agency decided to implement e-signatures to simplify processes.

Payoffice is trying to be as innovative as possible and tries to automate as much as they can. That includes the signing of contracts.

Digital signing was necessary for the recruitment software Mysolution offers. Read here how Sign made digital signing fast and secure.

Secondment company Maandag® sends and processes digital contracts efficiently and at breakneck speed with Sign.

With Sign, the document flow of LIFT software and its customers, like JE Consultancy, has been accelerated and simplified.

Thanks to HoorayHR and Sign, CM.com’s digital signature tool, companies acquire a better understanding of their HR processes

Thanks to Sign and Kolibri you can let your real estate customers sign a contract whenever and wherever they want. 

Childcare organization Zien uses Sign, offered by KindPlanner, to sign and manage contracts efficiently and flawlessly.

Digital Signing Integrated with Maxlead Software. The customers of Ploeg Kozijnen sign their contracts wherever and whenever they want with Sign, integrated with Maxlead.

Digital signing has really taken off since the COVID-19 pandemic”, according to Maarten de Ru of Vendorlink.

To make it easier and safer to verify the age of online participants, the Nederlandse Loterij introduced iDIN, the online tool for safe and simple identification via the bank.

Together with CM.com, MediaMarkt developed a flow based on what the customer always has in his pocket. Exactly, a mobile phone.

Under the guise of "see first, pay later" Billink deploys iDIN to allow customers of online shops to pay afterwards.

Robiquity automates its client processes in partnership with CM.com using its suite of software solutions.