Customer Stories

The platforms behind businesses worldwide

Read how our customers raise their customer experience to an industry-defining mobile standard using our software.

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About CM.com next icon Customer Stories

Setting new standards in customer experience

We've teamed up with some of our amazing customers to share their story and show how CM.com is part of their daily routines. Learn how our platform enables companies of all sizes to attract, engage and retain their customers using mobile technology.

CM.com Formula 1 Heineken Dutch Grand Prix 2023

Formula 1 Heineken Dutch Grand Prix

As an Event Supporter of the Formula 1 Heineken Dutch Grand Prix, CM.com teamed up with the Dutch Grand Prix to provide the best fan experience from start to finish.

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Customer Stories - Retail

buddha to buddha

Sign

How Buddha to Buddha switched effortlessly from ‘wet’ to ‘dry’ signatures with Sign? Read all about the switch to digital signatures here.

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coca cola logo

WhatsApp Business

For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.

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elho logo

Mobile Service Cloud

To help, excite and inspire customers to bring more green into their daily lives, customer contact is very important to elho. Mobile Service Cloud makes this easier and faster.

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SMS

Etam, the leader in lingerie in France, sends millions of SMS messages per month to their members of the loyalty program.

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kfc logo

WhatsApp Business

Helping KFC raise the bar and connect with consumers via a ground-breaking WhatsApp chat ordering channel.

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Identification

Together with CM.com, MediaMarkt developed a flow based on what the customer always has in his pocket. Exactly, a mobile phone.

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missguided logo

Conversational AI Cloud

As Missguided began to experience tremendous growth, the main contact-channels – live chat, email and social – became flooded.

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my jewellery

Mobile Service Cloud

Find out how My Jewellery perfectly aligns the online and offline shopping experience with Mobile Service Cloud. For the optimal customer experience.

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revolution logo

Mobile Service Cloud

Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud. 

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rvshare-logo

Tracedock

RVshare realised a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari.

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sanitairwinkel

Tracedock

Learn how TraceDock, CM.com's privacy-friendly first-party data collection tool gives Sanitairwinkel 23% more insight into their attribution data.

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sushishop

SMS

Sushi Shop always seeks to adapt to the needs of consumers and offer them an optimal path to purchase and customer support.

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your surprise

Mobile Service Cloud

The CM.com Engagement Platform empowers YourSurprise to provide an even more personalized level of assistance to its customers.

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Ready to transform your business?

Raise your customer experience to an industry-defining mobile standard. Get started with our software solutions and turn those happy returning customers into brand ambassadors.

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