Hello Paisa stepped into true conversational commerce with the WhatsApp Business solution and Mobile Service Cloud.
Dept Festival provided visitors with a contactless festival experience by sending program updates via WhatsApp.
Compare Guru uses Mobile Service Cloud integrated with WhatsApp Business to automate and optimise all of their client communication.
In the run-up to the new school year, MBOwebshop.nl provides WhatsApp as a customer support channel for more efficient communication.
Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud.
Skin Renewal elevates customer service and creates a new, dynamic revenue stream over WhatsApp Business API with Mobile Service Cloud.
Business and Arts South Africa connects young artists with opportunities through WhatsApp, despite challenging pandemic conditions.
My Jewellery seamlessly aligns the online and offline shopping experience with Mobile Service Cloud and increases customer experience.
Sitting at the centre of Aynjil’s unique selling proposition is relevant communication - service and marketing automation is streamlined thanks to Mobile Service Cloud and Mobile Marketing Cloud.
Jacaranda Health uses the WhatsApp Business solution to enrol women in PROMPTS, an SMS-based platform designed to enhance care-seeking behaviour during and after pregnancy.
For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.
YourSurprise uses Mobile Service Cloud to get even closer to customers worldwide and deliver an excellent customer experience.
As Official Communications Software Partner and headline sponsor of the women’s category, CM.com and Absa Cape Epic launched a virtual race office via WhatsApp chatbot to elevate the rider experience.
To help, excite and inspire customers to bring more green into their daily lives, customer contact is very important to elho. Mobile Service Cloud makes this easier and faster.
Hollard Group eases communication with CM.com's Mobile Service Cloud and WhatsApp to digitise insurance product offerings and how claims are submitted.
Helping KFC raise the bar and connect with consumers via a ground-breaking WhatsApp chat ordering channel.
Fastjet implemented CM.com’s chatbot and WhatsApp Business Platform messaging tools to elevate their customer experience.
Rich's offers a true multichannel approach to customer communication with the WhatsApp Business Platform.
PaySpace teams up with CM.com for their first-in-the-industry employee self-service called Pacey through WhatsApp.
Helping South Africa’s leading mental health support and patient advocacy group reach more people through WhatsApp and Mobile Service Cloud.
Iris has been the virtual assistant since 2012, delivering quick, high-quality help and reduces the pressure on ANWB's Member Service Centre while optimising customer experience.
Missguided began to experience tremendous growth, the main contact channels – live chat, email and social – became flooded, and the need for automated service via chatbots was born.
Onlia the all-in-one uses Conversational AI Cloud to improve customer experience and response time by optimising, automating and personalising interactions with customers.
DHL Parcel Benelux's Chatbot Tracy offers customer-specific, personalised responses. Tracy's success may be attributed to context and a strong backbone.
Eneco, a leading Dutch energy company, employs Chatbots to improve customer experience. The Bot begins contact, and the agent follows up.
GGD West-Brabant launches GGDChat with Conversational AI Cloud to make contact tracing easier during the COVID-19 pandemic.
Chatbot Nina is the core of Vattenfall's Conversational strategy. Nina helps Vattenfall engage with its customers across multiple channels.
As the first Voicebot customer for CM.com in the UK, housing association VIVID is a true innovator in its sector.
As an online insurer, InShared always believed in self-service. With Conversational AI Cloud, they have one tool to improve customer service on every level: both internally and externally.
Cash for Gold USA grew its customer base by 150% in 2020 with CM.com's conversational commerce solutions, streamlined processes and optimised customers experiences.
Hardstyle DJ and producer Brennan Heart has a large dedicated fan base. CM.com ensures that he reaches his fans in a personal and unique way using CM.com's Customer Data Platform.
With Mobile Marketing Cloud, Assistance Dogs Netherlands Foundation communicates with volunteers, create campaigns and saves time with automation.
The Entertainer turned to CM.com for mobile short codes as a method to track App downloads for traditional media such as radio and print media, which also made it easier to attract new consumers.
The AA uses SMS to provide essential case-related information to customers quickly and cost-effectively, allowing customers to respond as well as reach out first via two-way messaging.
SafariNow.com turned to CM.com's SMS API to deliver notifications to its bookers and sellers to keep them informed about booking confirmations, incoming quotes, inquiries and cancellations.
Takeaway.com adopted a quick and reliable SMS solution to Inform our customers proactively and avoiding the need for them to contact us and be concerned about their order. It saves us time and money.
Pargo has experienced elevated customer experience, with positive feedback from both businesses and shoppers since using our SMS API to deliver notifications at different stages of the parcel journey.
SMS keeps drivers connected at all times around the globe. The BMW Group uses CM.com's SMS gateway solution for their ConnectedDrive services optimising communication and driving experience.
As a quick solution to stimulate engagement and automate time-consuming tasks, King Price implemented CM.com's Business Messaging API to deliver SMS.
Sushi Shop always seeks to adapt to the needs of consumers and offer them an optimal path to purchase and customer support using CM.com's Business Messaging API to deliver SMS.
Sasfin implemented CM.com's SMS Gateway API to deliver messages at scale, and the messaging success improved increasing customer engagement and satisfaction.
Mysolution is a supplier of recruitment and staffing software. To better meet the needs of recruiters, Mysolution needed a secure way to sign and record documents online.
Buddha to Buddha, a luxury jewellery brand switched effortlessly from ‘wet’ to ‘dry’ signatures to optimise collaboration between colleagues and partners.
Thanks to the integration of Sign into HoorayHR’s software, companies have an easier way of managing and speeding up their HR processes.
Real estate consumers may sign contracts fast and easily thanks to the integration of Sign into Kolibri's platform.
Sign has streamlined and simplified the document flow between LIFT software and its clients (including JE Consultancy).
Clients can sign contracts wherever and whenever they want thanks to the integration of digital signing into Maxlead Software.
Vendorlink integrated Sign into their software, this ensured that documents are immediately stored in the right place and risks of error are being reduced significantly.
The leading international recruitment agency decided to implement e-signatures to simplify processes.
Payoffice is trying to be as innovative as possible and tries to automate as much as they can. That includes the signing of contracts.
Secondment company Maandag® sends and processes digital contracts efficiently and at breakneck speed with Sign.
NAC Breda has been using the CM.com SMS platform to interact with supporters and business relations. Co-creation allowed NAC Breda and CM.com to optimise the platform for the sports market.
Parkmobile's service is all about trust, guarantee and creating a positive customer experience. CM.com makes this possible by providing dependable and timeous SMS reminders and updates.
How does a returning visitor rate of 80% sound? With over 17 million active users - Tantan achieved this through the smart use of text messaging and managed to optimise customer experience.
With 45,000 expected visitors, ticket sales and entrance control should run as smoothly as possible.
A 98% delivery rate of the registered parcels every day was achieved through proactive SMS notifications.
Actito connects its customers with CM.com's SMS and direct operator connections.
Randstad sends quick and reliable text messages to job seekers about new jobs using the CM.com platform.
The KNLTB uses CM.com's technology to promote ticket sales as well as to respond better to the wishes of their audience.
TraceDock closed the missing first-party data gaps for Merkle and was flexible enough to accommodate their client's different situations.
Learn how TraceDock, CM.com's privacy-friendly first-party data collection tool gives Sanitairwinkel 23% more insight into their attribution data.
RVshare realised a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari using TraceDock.
Award-winning tech enabler Mobitainment translates technology such as WhatsApp Chatbots to enhance customer experience and customer engagement.
Discover how eSoft increased and enhanced customer experience by integrating the WhatsApp Business Platform for their clients.
YONDER has been involved in multi-channel deployment for several years. Early on, the team realised that WhatsApp could transform the world of e-commerce. This is when CM.com was approached.
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