Customer Stories
We've teamed up with some of our amazing customers to share their story and show how CM.com is part of their daily routines. Learn how our platform enables companies of all sizes to attract, engage and retain their customers using mobile technology.
As an Event Supporter of the Formula 1 Heineken Dutch Grand Prix, CM.com teamed up with the Dutch Grand Prix to provide the best fan experience from start to finish.
Read moreThanks to Mobile Marketing Cloud, We Own the Night TV knows exactly who their viewers are, can interact with them and create targeted marketing campaigns.
RVshare realized a significant increase in inbound traffic from desktop users, and nearly doubled the visible returning visitors on Safari using TraceDock.
CompareGuru streamlines and automates their customer communication with Mobile Service Cloud.
Revolution Beauty is always improving customer service. To keep challenging existing standards, they started using Mobile Service Cloud.
Centralpoint is meeting B2B customer demands on a B2C level with Mobile Service Cloud.
Radius Payment Solutions needed to streamline its customer service processes and cross-sell its vast product range. So they came to CM.com.
As Missguided began to experience tremendous growth, the main contact-channels – live chat, email, and social – became flooded.
Insurer Onlia is disrupting the Canadian market with a fully digital proposition, including an AI chatbot in the app and on the website.
With Chatbot Tracy, DHL Parcel Benelux provides customer-specific, personalized answers. Chatbot Tracy thanks its success to context and a good backbone.
GGD West-Brabant launches GGDChat with Conversational AI Cloud to make contact tracing easier during the COVID-19 pandemic.
Because of the successful implementation of the chatbot, 85% of visitors find their answer and NPS has increased by 40 points.
Orbit wanted to free up its customer service team to deliver real value. Our Conversational AI Cloud product had the answer…
We asked Takeaway.com what hurdles the company had to take from the time they started to where they are now.
SMS keeps drivers connected at all times. The BMW Group uses CM.com SMS gateway solution for their ConnectedDrive services.
Sushi Shop always seeks to adapt to the needs of consumers and offer them an optimal path to purchase and customer support.
Randstad sends quickly and reliably text messages to job seekers about new jobs via the platform of CM.com.
Parkmobile's service is about trust and service. CM.com makes sure this is possible.
Amphia Hospital uses RCS messaging for optimizing communication with patients. This way patient are supported throughout their care process.
For its new campaigns, Coca-Cola aimed to take the customer experience to the next level with a Chatbot on WhatsApp Business.
The visitors of Dept Festival received program updates on their mobile phone via WhatsApp so they wouldn't miss a thing.
Domino's uses WhatsApp for recruiting. Goodbye long and boring application procedures; hello finding the perfect candidate for the job via WhatsApp.
Our platform provides a smart combination of communication, messaging channels, payments and platform features. Start-ups and enterprise businesses alike rely on our platform for better marketing, sales and service.
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