Back to blog
Jul 20, 2020
3 minutes read
SMS

What Does 24/7 Monitoring of the SMS Gateway API Mean at CM.com?

When you use an SMS Gateway, you'll want to rely on it that this gateway delivers all messages in time. Also, data protection plays a key role in whether or not you can trust a provider with your business critical or privacy sensitive messages. When sending SMS notifications over our SMS gateway, you can completely rely on 24/7 monitoring and security to handle this with the upmost care. But what exactly does this mean for you?

CM.com
CM.com

24/7 monitoring of our SMS Gateway API

CM has staff on site 24/7/365. Working in shifts, our expert analysts make sure the lights in this vital monitoring centre are always on. From this Network Operations Centre (NOC), they are continuously monitoring security, performance and connections to suppliers and customers.

This team of experts is equipped to handle any incident effectively, efficiently and immediately. Therefore, you can always count on our 99,9% uptime and worldwide delivery in under 10 seconds. Our pro-active monitoring guarantees the fastest delivery of time critical messages in high volumes via our SMS Gateway API.

Data security

Moreover, all CM services are hosted on our privately owned and operate environments. Therefore, we are not dependent on other parties to take proper measures. Also, CM has full control over all data, including transport, encryption and accessibility. Finally, no public cloud services are involved in the creation and delivery of our services. Therefore, you can rest assured that all data is handled with the upmost care, in full compliance with GDPR and ISO 27001.

Support

If any questions would arise on your end, for example if you have any trouble sending out a campaign, you can also call upon our support team to help you to the best solution in an instant. Our Genius representatives and Online Success team are here to help you make the most of each mobile campaign.

Constant development

Finally, it is important to note that CM has over 100 developers working at the constant improvement of our platform. This means our platform is built with the best building blocks, containing all the latest mobile messaging innovations. Therefore, you can always count on us to provide you with the latest in mobile technology, including rich features and high-end security. 

Want to give our SMS Gateway API a try? Just register on our platform and receive free test messages for you to give our platform a try with. 

Claim your test credits

Read more

Claim your test credits

Read more
Tags
CM.com
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Get Inspired

Sep 19, 2022 • Messaging

Why Engagement on the Right Communication Channels Is Key

Today’s consumers expect simplicity and convenience when communicating with a business. That means easy engagement and reachability when the customer needs it. Being present on the right communication channels can make or break the customer experience.
Sep 13, 2022 • SMS

The Benefits of A2P Messaging for Business

Amid the thicket of technology TLAs with 2 in them (B2B, P2P, 2FA,...) are one of the simplest A2P messaging, or “Application-to-Person”. You may not be familiar with the acronym, but you've probably come across it several times in the messaging market. Let’s see why A2P remains relevant as a messaging technology today.
Aug 25, 2022 • Instant Messaging

Chat Apps - Choosing Between Messaging Channels

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?
Jul 11, 2022 • SMS

SMS Marketing Use Cases for B2B to Build Your Business

You’ve heard about SMS marketing campaigns for consumers, but what about SMS marketing for B2B? B2B text messaging is an effective way to communicate with your business clientele, enabling you to build relationships with decision-makers and offer information that helps them make buying decisions.
Jul 04, 2022 • Mobile Marketing Cloud

How to Get More Leads With SMS and Email Marketing

If you use SMS or email - or better yet, both - as marketing channels, you can set up your message, send it out to your target market and analyze the results. But how do you improve that message for better results the next time you send out your SMS or email?
Mar 28, 2022 • Customer Experience

Build A Customer-Centric Business Model For Tomorrow

Every generation of customers has varying objectives in their purchasing experience. Modern consumers, for example, are well-informed and tech-savvy, expecting high standards from any business. A customer-centric business model can help you live up to these standards. Here's how you can build a customer-centric approach with the new generation of consumers.
Jan 03, 2022 • CM.com

The Tech Trends of 2022: Innovations That Will Reshape Business In The Future

As the new year starts, many businesses are still responding to changes in the business environment brought on by the COVID-19 pandemic. The global crisis introduced the necessity to innovate, forcing many to rethink how they communicate with their customers and repackage product and service offerings for the new landscape – a landscape defined by digital transformation.
Dec 06, 2021 • SMS

How to Make Your SMS Strategy Succeed

So you want to establish an SMS strategy for your business? Not a bad idea, considering that there are 5.1 billion people around the world who are subscribed to mobile services. That's 67% of the global population within your reach if you leverage this communication tool.
Oct 18, 2021 • SMS

How to Scale Your Business Communications with SMS API Integration

SMS is now more than just text messages, and businesses are in the position to give their customers a whole new experience with business messaging. Have you integrated an SMS API to your platform/website? Learn more about the benefits of SMS API integration for business messaging here.
Singapore
CM.com logo +6567979615

Is this region a better fit for you?

Go