previous icon Back to blog
Jul 20, 2020
3 minutes read

What Does 24/7 Monitoring of the SMS Gateway API Mean at CM.com?

When you use an SMS Gateway, you'll want to rely on it that this gateway delivers all messages in time. Also, data protection plays a key role in whether or not you can trust a provider with your business critical or privacy sensitive messages. When sending SMS notifications over our SMS gateway, you can completely rely on 24/7 monitoring and security to handle this with the upmost care. But what exactly does this mean for you?

24/7 monitoring of our SMS Gateway API

CM has staff on site 24/7/365. Working in shifts, our expert analysts make sure the lights in this vital monitoring centre are always on. From this Network Operations Centre (NOC), they are continuously monitoring security, performance and connections to suppliers and customers.

This team of experts is equipped to handle any incident effectively, efficiently and immediately. Therefore, you can always count on our 99,9% uptime and worldwide delivery in under 10 seconds. Our pro-active monitoring guarantees the fastest delivery of time critical messages in high volumes via our SMS Gateway API.

Data security

Moreover, all CM services are hosted on our privately owned and operate environments. Therefore, we are not dependent on other parties to take proper measures. Also, CM has full control over all data, including transport, encryption and accessibility. Finally, no public cloud services are involved in the creation and delivery of our services. Therefore, you can rest assured that all data is handled with the upmost care, in full compliance with GDPR and ISO 27001.

Support

If any questions would arise on your end, for example if you have any trouble sending out a campaign, you can also call upon our support team to help you to the best solution in an instant. Our Genius representatives and Online Success team are here to help you make the most of each mobile campaign.

Constant development

Finally, it is important to note that CM has over 100 developers working at the constant improvement of our platform. This means our platform is built with the best building blocks, containing all the latest mobile messaging innovations. Therefore, you can always count on us to provide you with the latest in mobile technology, including rich features and high-end security. 

Want to give our SMS Gateway API a try? Just register on our platform and receive free test messages for you to give our platform a try with. 

Claim your test credits

Was this article interesting?
Share it!
CM.com
connects tens of thousands of companies with millions of consumers via their mobile phone each day. Behind the scenes, from our innovative platform, CM.com makes sure companies can use these millions of messages, phone calls and payments to become part of people’s lives.

Latest Articles

halo
Feb 10, 2025 • CM.com

Agentic AI Agents: Helping You Get Things Done

Looking for a smart and capable employee that never sleeps? A little helper that can take over all your menial and repetitive tasks to make your life a little easier? One that will continuously learn and improve itself to keep assisting you the best it can? This may sound like a dream (and an unrealistic one at that), but it's much closer to reality than you might realize! Discover Agentic AI!

ringing-the-bell-cmcom
Jan 20, 2025 • CM.com

Growing by Embracing Change

Over the past five years, we’ve made it our mission to stay ahead by adapting quickly to change and seizing new opportunities. Despite the challenges—like the global pandemic—we kept growing by staying flexible and making smart decisions. In this final blog celebrating 25 years of CM.com, we look back at a time when we showed, again and again, how we could offer innovative solutions and strengthen our organization.

puzzle cm.com
Jan 15, 2025 • CM.com

The Puzzle Comes Together: From Pieces to Platform

We started by offering just SMS services, but today we offer an integrated platform where communication, commerce, and customer engagement come together to drive meaningful business interactions. Over the past 25 years, CM.com has been assembling this platform piece by piece, with each innovation, product, and acquisition adding to the bigger picture. Let’s explore how these puzzle pieces have come together to build the CM.com of today.

Jeroen-buitenland
Jan 08, 2025 • CM.com

Pushing Boundaries: The Path to Global Success

By 2010, CM.com knew it was time to expand beyond our roots. What began in nightclubs had grown into a broader client base across various industries. It was time to push boundaries—both literally and figuratively. Here’s the story of our international journey, filled with challenges, triumphs, and lessons.

messaging-fraud-and-prevention-for-businesses
Dec 06, 2024 • Security

Combat SMS Pumping (AIT) Fraud Effectively With CM.com

In this digital era, providing the optimal customer experience means connecting and engaging with your customers online on their favorite platforms and channels. Online (automated) customer engagement and A2P (application-to-person) messaging is bigger than ever, which unfortunately also means that messaging fraud is on the rise. Artificially Inflated Traffic (AIT) fraud has become an alarming issue in the telecommunications industry, but worry not! CM.com has built the perfect safeguard feature to protect your business endeavors from AIT fraud.

blog-25-years-diy-to-high-tech
Sep 17, 2024 • CM.com

CM.com’s Journey from DIY Solutions to a World-Class Operation

What started as ClubMessage — focused on SMS marketing for nightclubs — quickly evolved into a technology powerhouse capable of handling millions of messages. Within just five years, the company had not only built a vast reach among young people but also developed its own technology to manage high volumes of SMS traffic. This rapid growth saw CM.com become the Netherlands' largest SMS buyer, with its technology branching out into new sectors like television and banking. Let’s take a closer look at this journey.

unlock-communication-excellence-with-cpaas
Sep 03, 2024 • CM.com

Unlock Communication Excellence With CPaaS

Diving deeper into CM.com's CPaaS approach in empowering business users to unlock Communication Excellence - a guest article by Quadrant Knowledge Solutions, a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services.

how-popular-is-sms
Aug 19, 2024 • SMS

How Popular Is SMS in 2024 and What Is Its Added Value for Business?

SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.

blog-25-years-highstreet
Jul 19, 2024 • CM.com

Will You Join Me at Highstreet?

Picture this: you're leaving a bustling club, but all around you, people are tossing aside paper flyers meant to draw them back for the next big night. Jeroen and Gilbert watched countless flyers hit the floor, when they thought, "There’s got to be a better way!". Gilbert sent a simple text to Jeroen: "Will you join me at Highstreet?" That message changed everything.

Is this region a better fit for you?
Go
close icon