Blog

It’s no secret that missed appointments are a frustration for every business. The success of your business, whether it be a beauty salon, dental practice or restaurant, depends on your customers.

A major part of a seamless customer experience, is being available on all your customers’ preferred communication channels. Interaction should be instant, and identical throughout the many channels that can be used throughout the customer journey. To achieve this, choosing the right Communication Platform as a Service, is essential.

Data privacy has become a global concern for companies handling private data and using messaging channels to communicate with their consumers. Companies want to know how to manage SMS marketing campaigns with the many (country-specific) regulations. How do you make sure not to put the company’s SMS and Email compliance at risk?

Smart mobile techniques and reliable communication channels form the base for your online success. But technology alone won’t make you win the race. You need to know exactly how your company can benefit from all mobile possibilities. That is why we are now offering concrete tips and tricks to get the most out of mobile. Mobile Growth is now launched!

For the last couple of weeks we’ve been following Jennifer and Pertunia, our South African interns, during their internship at CM in Breda. In our last episode they shared their experience travelling abroad for the first time and we could see how they were adapting to a new culture and learning Dutch skills. This week we took them to a soccer match at NAC Breda.

Last week we introduced Jennifer and Pertunia to you, our interns who are currently completing their work experience at our head office in Breda. We recently finished episode 2 about their arrival in The Netherlands and we're really excited to share it with you.

"The fact that CM is creating life-changing applications made it a perfect place for an internship", says Pertunia Mojapelo who recently arrived in the Netherlands.

If you want your marketing message to be seen by your target group, then mobile is the best channel, and in particular, SMS. Since 98% of SMS's are already read within a few minutes, you can quickly increase your conversions. Sending business SMS online is easier than ever with our intuitive online interface.

In order to inform and activate employees of Dutch Toyota dealers, the Dutch Toyota importer 'Louwman & Parqui' in Raamsdonksveer, uses a special combination of communication methods: CM.com's Voice Campaigns and a Dutch celebrity. "And that works very well."

SafariNow.com, the largest ecommerce and hotel accommodations website in Southern Africa, has partnered with CM.com for booking-related SMS and email notifications. Partnering with CM.com means SafariNow.com can rely on stable and fast sms messaging routes throughout the African continent and the rest of the world.