AI Decisioning Engine

Automatiseret 1:1 personalisering

En AI-motor, der hjælper marketingfolk og medarbejdere med at give omnichannel-oplevelser med relevant, skræddersyet indhold baseret på dybtgående viden om dine kunder.


1:1 personalisering

Engager den enkelte kunde ved hvert kontaktpunkt med skræddersyet indhold og anbefalinger.

Øget fokus

Automatiser opgaver og foreslå relevant indhold, så dine teams kan fokusere på det større billede.

Customer Lifetime Value (CLV)

Skab lang levetid i alle faser af kunderejsen med personaliserede oplevelser i stor skala.

Forudsig dine kunders købsrejse

Fjern gætteriet fra personalisering, og lad AI tage føringen. Vores AI Decisioning Engine analyserer kundernes adfærd og præferencer for at forudsige det næste købsstadie og sikre, at dit team kan levere de rigtige oplysninger og de rigtige produkter på det rigtige tidspunkt.


Fuldt automatiseret

Sørg for, at dit personlige indhold leveres på det rigtige tidspunkt på den rigtige kanal med AI-forudsigelser og automatisering.

Selvlærende AI

Forbind eksisterende datakilder, og lad AI-motoren lære løbende med hver eneste interaktion.

Ingen sorte bokse

Få gennemsigtighed og indsigt i, hvorfor visse AI-drevne anbefalinger er blevet foreslået.

Mobile Marketing Cloud

1:1 personaliseringsløsning til din virksomhed

Øg ROI med personalisering, der er specifikt tilpasset din virksomhed. Vores Tilpas dine personaliserings- og forretningsstrategier med vores AI Decision Engine.

Anmod om en demo
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Foreslå relevant indhold

Fremhæv specifikke varer og produkter, der skal indgå i anbefalinger for at øge interaktioner og konverteringer fra kunder.


Fjern irrelevante forslag

Definer specifikke varer og produkter, der skal udelukkes fra anbefalinger, og som derfor ikke vil blive set af kunderne.

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Demonstrer kundeindsigt

Identificer grupper af varer og produkter for at øge anbefalingerne og sikre mere engagement fra kunderne.

Skræddersy oplevelser ved hvert kundetouchpoint

Engager kunderne via alle kanaler

apple business chat
facebook messenger
instagram messaging

Farvel til siloopdelte løsninger.
Hej Engagement Platform.

Vores AI Decisioning Engine integreres problemfrit med vores service- og marketingværktøjer for at skabe en samlet kundeoplevelse og forene data på tværs af afdelinger. Den forbindes ubesværet med vores Customer Data Platform, Mobile Marketing Cloud og Mobile Service Cloud.

Her er, hvad vores kunder har at sige

Bliv inspireret

Jun 06, 2024 • Conversational AI

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Happy Clients, Happy Agents: the Platform Effect in Customer Service

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Voicebots: The Emerging Force for Customer Service

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Omnichannel Chatbots: Create Once, Offer Everywhere

Chatbots spent a decade-plus as a technological sideline: nestling at the corner of websites, roaming the odd FAQ, inviting people to click with a hopeful link. They weren’t a big part of the customer experience. But now – suddenly – they’re everywhere.

Aug 30, 2023 • Conversational AI

How Generative AI Supercharges Your Customer Service

Meeting customer expectations remains customer service's biggest challenge. Speed, convenience, and qualitative assistance seem to be the most important aspects to achieve this. With the power of Generative AI, customer questions can be identified, categorized, and resolved more quickly. Besides, your organization is continuously fed with data to improve the entire customer journey. Learn more about the Power of GenAI for Customer Service in this blog.

Jun 30, 2023 • Conversational AI

Fast Event Visitor Support at Formula 1 Heineken Dutch Grand Prix

When you go to any event, questions might arise. How do you get there? Where can you find your tickets? And where will you stay? For some questions, you prefer instant support from the organization. Swift and smooth. In this article, we’ll show how the Formula 1 Heineken Dutch Grand Prix will always help you in the best way possible.

Jun 25, 2023 • Conversational AI

Chatbots in Action: WhatsApp Chatbots

Facebook. Instagram. TikTok. There’s a rainbow of social media channels available to customers today. Some are visual; some are about connecting with friends; others are more business-like. But if there’s a single channel that spans communication in all its varieties, it’s Meta-owned WhatsApp.

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