AI Decisioning Engine

1:1 personalisation at scale

An AI engine to assist marketers and agents, fuelling omnichannel experiences with relevant, tailored content based on in-depth knowledge of your customers.


1:1 personalisation

Engage individual customers at every touchpoint with on-brand tailored content and recommendations.

Increased focus

Automate tasks and suggest relevant content so your teams can focus on the bigger picture.

Customer Lifetime Value (CLV)

Drive longevity at every stage of the customer journey with personalised experiences at scale.

Predict your customers buying journey

Remove the guesswork from personalisation and let AI take the lead. Our AI Decisioning Engine analyses customer behaviour and preferences to predict the next buying stage, ensuring your team can deliver the right information and the right products at the right time.


Fully automated

Ensure your personalised content is delivered at the right moment on the right channel with AI predictions and automation.

Self-learning AI

Connect existing data sources and allow the AI engine to continuously learn with every interaction.

No black box

Gain transparency and view insights into why certain AI-driven recommendations have been suggested.

Mobile Marketing Cloud

1:1 personalisation solution tailored to your business

Increase ROI with personalisation specifically matched to your business. Our AI Decisioning Engine enables you to align your personalisation and business strategies based on tailored criteria.

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Suggest relevant content

Highlight specific items and products to include in recommendations to boost interactions and conversions from customers.


Remove irrelevant suggestions

Define specific items and products to exclude from recommendations and, therefore, will not be seen by customers.

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Demonstrate customer insight

Identify groups of items and products to boost recommendations to ensure more engagement from customers.

Tailor experiences at every customer touchpoint

Engage Customers via All Channels

apple business chat
facebook messenger
instagram messaging

Goodbye siloed solutions.
Hello Engagement Platform.

Our AI Decisioning Engine seamlessly integrates with our service and marketing tools to create a unified customer experience and unify data across departments. It effortlessly connects to our Customer Data Platform, Mobile Marketing Cloud and Mobile Service Cloud.

Here's what our customers have to say

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