Let Customers Engage with You From Any Channel
Our enterprise-grade mobile communication software helps businesses turn the first "hello" into a happy customer.
Movers, Shakers, & Your Business' Go-To Communication Makers
We're inspired by all 7.8 billion unique humans that make up the world's population. We're driven by providing the most humanized business communication technology.
Who is CM.com?
CM.com is a publicly-traded company (EPA:CMCOM) dedicated to creating personalized consumer-to-business interactions through our results-driven mobile communications platform.
Our platform connects businesses to their consumers with stronger conversations through the world's top communication channels...delivered your way, whether it's CM.com's WebApp or via API.
Transform Your Business & Customer Experience
It's your organization, just simplified
Unified Customer Data
Unify data from your CRM, purchase orders, email responses, and social chats to create a 360° view of each customer with our unified mobile marketing platform.
Personalized Communication
With unified data within one platform, you can maximize engagement with personalized messages by targeting customers via their preferred channels.
Customer Service
Empower support agents and deliver exceptional customer service with powerful multi-channel Chat & Voice solutions - whether it begins inbound or outbound.
Mobile Commerce
Grow and accelerate sales with a fully integrated solution for in-app, in-channel, or general mobile payments processing. Generate additional sales with our Pages tool and send via SMS.
Event Management
Achieve a new level of event success with all-in-one event management solution for marketing, ticketing, payments, event reminders, customer support, merchandise sales, and more.
Business Operations
Streamline HR, billing, and IT from one platform. From Voice & IVR solutions, to gathering e-signatures via desktop, mobile or tablet, we cover all your in-house communications needs.
Why Customers Love Our Platform
“We have been working together with CM.com for years now and we have never had any issues with regards to SMS or Voice. When did I ever have to call you to say something is wrong? Never! CM.com simply offers the best quality we can find and being the best quality platform is very important for us.”
Sander Kole, Director IT at Takeaway.com
"There is a question from every artist to know who his fans are. Previously, we had several boxes in which the fan data was stored. We couldn't put all that data together. Thanks to CM.com's Customer Data Platform (CDP) we have the option to collect all personal data in one container.''
Tom van den Tillaer, manager of Brennan Heart
“Since we onboarded WhatsApp Business via CM.com, we have successfully closed more deals and could reach 3 times more of our customer base via messaging communication compared to when we were only using SMS and Email."
Jan-Willem Dockheer, General Manager AH to go
"To better serve our fans and business supporters and to reward loyalty, you need to know who they are. That way you can approach everyone more effectively."
NAC Breda, football club in the Netherlands, uses the CM.com platform to interact with supporters and business relations.
Eric Matijssen, Commercial manager at NAC Breda
Customize Your Business Communications
Get powerful business APIs for High-Volume & Low-Latency Communication or get started quickly with our Web-based Interface. Drive simple, seamless, and quality communication across every stage of the customer journey.
Marketing Campaigns & Communication
Drive action at every stage of the marketing funnel with our 360-degree mobile marketing solutions that boost customer conversions and brand evangelism.
Send bulk SMS marketing campaigns & reach more customers through OTT Chat Apps like WhatsApp Business, Facebook Messenger, Apple Business Chat, & more.
Create newsletters and triggered email campaigns for customer segments - from new customers, abandoned cart emails, return customers, referrals, and more.
Create mobile-friendly landing pages to support your SMS marketing campaigns using simple drag-and-drop logic. Add rich media, form fields, drop downs, & more for a personalized experience.
Collect data from multiple sources and build 360° unified profiles. Create segments, automated workflows, personalized marketing campaigns, and remarketing ads via social channels.
Send bulk SMS marketing campaigns & reach more customers through OTT Chat Apps like WhatsApp Business, Facebook Messenger, Apple Business Chat, & more.
Create newsletters and triggered email campaigns for customer segments - from new customers, abandoned cart emails, return customers, referrals, and more.
Create mobile-friendly landing pages to support your SMS marketing campaigns using simple drag-and-drop logic. Add rich media, form fields, drop downs, & more for a personalized experience.
Collect data from multiple sources and build 360° unified profiles. Create segments, automated workflows, personalized marketing campaigns, and remarketing ads via social channels.
Service & Support Conversations
Whether working remotely or in the office, empower your support agents to deliver fast and efficient service & support on any messaging channel.
Serving your customers on their channel of choice drives customer satisfaction - enable two-way support related conversations with your customers for a true omni-channel experience.
Send support related messages for critical notifications via SMS or use SMS as a reliable fallback to "OTT" Chat Apps during offline moments.
Stay connected whilst working remotely and automate simple conversations with Interactive Voice Response (IVR) all whilst offering customers crystal clear voice experiences.
Reduce pressure on support agents by directing chatbots to answer frequently asked questions or complete high-demand processes like scheduling appointments, ordering online and more.
Serving your customers on their channel of choice drives customer satisfaction - enable two-way support related conversations with your customers for a true omni-channel experience.
Send support related messages for critical notifications via SMS or use SMS as a reliable fallback to "OTT" Chat Apps during offline moments.
Stay connected whilst working remotely and automate simple conversations with Interactive Voice Response (IVR) all whilst offering customers crystal clear voice experiences.
Reduce pressure on support agents by directing chatbots to answer frequently asked questions or complete high-demand processes like scheduling appointments, ordering online and more.
Sales & Operational Interactions
Accelerate sales by offering fast and easy check-out in-app or on your website while Improving operational efficiency through premium products to help support your entire organization.
From critical delivery notifications to reducing no-shows with appointment reminders - use SMS or "OTT" Chat Apps like WhatsApp Business, Apple Business Chat to keep customers informed.
Offer your customers a combination of seamless and responsive browser-based payment experiences on desktop and mobile.
Use number verification or send One Time Passwords through SMS and Voice as a measure of security to identify users online or in-channel.
Automate email campaigns to your existing database to re-engage them with alerts on new inventory and sales. Send triggered emails reminding users of their "abandoned carts".
From critical delivery notifications to reducing no-shows with appointment reminders - use SMS or "OTT" Chat Apps like WhatsApp Business, Apple Business Chat to keep customers informed.
Offer your customers a combination of seamless and responsive browser-based payment experiences on desktop and mobile.
Use number verification or send One Time Passwords through SMS and Voice as a measure of security to identify users online or in-channel.
Automate email campaigns to your existing database to re-engage them with alerts on new inventory and sales. Send triggered emails reminding users of their "abandoned carts".
Worldwide Presence
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Offices, Worldwide
CPaaS Leader
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Years of Experience
Trusted Partner
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Vendors & Partners
Ready to Improve Your Business Communications Performance?
Don't wait. Start driving better customer interactions with the #1 global leader in mobile communications platform technology
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