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Setting New Standards in Customer Experience.

Instantly connect with your customers and outperform their growing expectations with our conversational software.

Really get to know your customers

Sports and Leisure

Customer experiences that keep fans coming back

Automate key parts of your workflow

Support the home buying journey

Help your customers stay connected

Create superior customer experiences

Ensure your customers feel connected

Charities

Reach your donors and supporters where they spend their time

Engage With Customers
Reach Your Audience
Automate Customer Contact
Personalize Your Message
Monetize Conversations

engage with customers mobile service cloud

Engage With Customers

Make it easy for your customers to get the best service across channels.

Reach Your Audience

Connect with customers on any communication channel and expand your reach.

automate customer service conversational ai cloud

Automate Customer Contact

Empower your customers to get personalized service experiences whenever they want.

personalize your message mobile marketing cloud

Personalize Your Message

Unlock your customer data and automate your mobile marketing.

Monetize Conversations

Create commercial opportunities at every conversational touchpoint.

Founded in 1999

More than 20 years of experience

Global Focus

Local presence in 20 countries

118 Countries

Customers across 118 countries

24/7 Support

Global monitoring & support

Listed Company

Listed at Euronext Amsterdam

Latest Articles

B2B Text Messaging Use Cases to Build Your Business

Sep 28, 2021 • SMS

You’ve heard about SMS marketing campaigns for consumers, but what about SMS marketing for B2B? B2B text messaging is an effective way to communicate with your business clientele, enabling you to build relationships with decision-makers and offer information that helps them make buying decisions.

How Apple’s iOS 15 Update Will Change Email Marketing

Sep 20, 2021 • Email

Along with a slate of new user features, Apple’s iOS 15 update promises significant changes to your email marketing strategy this fall. These include new privacy protections that will have a massive impact on key metrics, tracking, email list hygiene, and data collection. Learn more about what these iOS 15 changes will mean for your business and what you can do to prepare for them.

What is Proptech?

Aug 02, 2021 • Customer Data Platform

The real estate industry has been comparatively slow to pick up on the benefits of marketing technology and automation, although there are numerous elements of real estate management that are better handled by machine than human. So why the slow uptake?

SMS Marketing Done Right: 3 Examples We Love

Jul 29, 2021 • SMS

You're probably wondering "What's the point of sending text messages?" Especially since there are now so many new and exciting messaging tools that businesses can leverage in their marketing. As it happens, SMS may be the older brother of these other communication innovations, but it still has some unexpectedly impressive benefits.

How SMS API Integration Helps You Scale Your Business Communications

Jul 26, 2021 • SMS

When it comes to business messaging and message delivery - SMS works brilliantly. It’s the most accessible channel people still use every day, and it’s unlikely to go away any time soon. And that’s why SMS is used by most businesses, big and small, to communicate with their customers whenever they want and wherever they are.

Sign Documents on the Go via SMS, Email or WhatsApp Business

Jul 19, 2021 • Sign

Digital signatures have become a key part of business systems – particularly as remote and hybrid working has risen in popularity. Sign offers unique benefits for your business that eliminates bottlenecks whilst reducing your organization's environmental impact.

11 Benefits of Switching to Electronic Signature Software

Jul 06, 2021 • Sign

Has your business made the shift to using esignatures yet? If you’re curious about the benefits of electronic signatures for your business, you’ve come to the right place. In this blog, we’ll share the benefits of esignatures — plus everything you need to know about CM.com’s electronic signature product.

8 Tips to Improve Your eCommerce Customer Support Experience

Jun 17, 2021 • Mobile Service Cloud

The rise of ecommerce has transformed customer expectations: Today’s consumers want a convenient shopping experience with the ability to quickly and easily resolve issues — the faster, the better. In this blog, we share 8 ways to modernize and scale your customer service experience and retain more buyers.

How to Market Your Business to a Global Audience

Jun 17, 2021 • Mobile Marketing Cloud

You’ve mastered business in the US, and now you’re ready to take on the world! But where do you start? Knowing how to market your business globally and maximize your reach will give you a leg up on the competition.