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Instagram Messaging

Kom i forbindelse med dine kunderne på Instagram•

Få forbindelse og engagement med Instagram: få meningsfyldte samtaler, øg kundetilfredsheden, og få gang i salget.

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Få forbindelse til Instagram-fællesskabet

Få kontakt med 1 milliard aktive brugere

Få personlige og meningsfulde samtaler med dine kunder gennem Instagram Messaging.

Giv en fremragende kundeservice

Med 1-on-1 kundeservice på dine kunders foretrukne kanal øges svarprocenten og kundetilfredsheden.

Optimer din kunderejse

Brug Instagram til at opdage brands, til at uddanne og pleje forbrugere og til at fremme salg.

Messenger API til Instagram

Instagram er en populær måde at komme i kontakt med brands på. Hver måned har 150 millioner mennesker en samtale med en virksomhed på Instagram gennem offentlige kommentarer, direkte beskeder og svar på historier.

Med Instagram Messaging kan forbrugerne sende beskeder til virksomheder via deres Instagram Business-profil, deres butik og stories. For virksomheder er der en enorm mulighed for at forbedre kundetilfredsheden og øge salget ved at have meningsfulde samtaler med folk på Instagram.

API'et giver virksomheder mulighed for at administrere og skalere samtalerne med deres målgruppe på Instagram.

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Brug CM.com som din udbyder af Instagram-beskeder

Adgang til alle kanaler

Få adgang til alle kommunikationskanaler, der er på CM.com-platformen

Ét dashboard

Forbind dem alle i én grænseflade, og giv dem enestående oplevelser

Ét API

Brug vores Business Messaging API til at integrere Instagram i din egen software

Indbyggede funktioner

Drag fordel af indbyggede funktioner som hurtige svar og chatbots

Channel Fallback

Vi kan garantere leveringen af din besked med en fallback til SMS

Instagram Messaging

CM.com Business Messaging API kan sende Instagram-beskeder

"Vi er glade for, at CM.com lancerer understøttelse af Instagram Messaging i deres Business Messaging API og Clouds Solutions. Messenger API for Instagram vil nu gøre det muligt for alle virksomheder at komme i kontakt med kunderne på deres foretrukne komunikationskanal, samtidig med at eksisterende værktøjer og data integreres for at skabe forretningsresultater," siger Konstantinos Papamiltiadis, VP of Platform Partnerships hos Messenger.

"Ved at integrere Messenger API for Instagram kan virksomheder og udviklere effektivt skalere messaging-workflows for at eje kundeoplevelsen og opbygge mere autentiske relationer."

Adgang til Instagram Messaging via vores API eller software

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Business Messaging API

Integrer direkte med vores Business Messaging API, og opret forbindelse til dine kunder via deres foretrukne kanaler. Vores API kombinerer flere kommunikationskanaler i en enkelt platform. Få adgang til tovejsbeskeder med høj volumen og global rækkevidde.

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Mobile Service Cloud

Mobile Service Cloud

Én løsning med alt det, du har brug for til at give en problemfri kundeoplevelse, når som helst og hvor som helst. Interager med dine kunder via deres foretrukne kanal via én Omnichannel Inbox, eller automatiser dine samtaler med en chatbot.

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DKK 799

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Mdl. aktive brugere

  • Tæller unikke brugere, som du har engageret med beskeder i en kalendermåned.

  • Den bedste løsning til flere beskeder til et begrænset antal brugere

  • Anvendelsesområder: nyhedsbreve, daglige opdateringer

DKK 599

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Samtaler

  • Tæller antallet af 24-timers vinduesbeskeder til en unik bruger

  • Den bedste løsning til chats med kunder med et klart start- og slutpunkt

  • Anvendelsesområder: kundesupport, spørgsmål og svar, bots til samtaler

DKK 599

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Beskeder

  • Tæller alle indgående og udgående beskeder til de relevante kanaler

  • Den bedste løsning til enkeltstående meddelelser med begrænsede svar

  • Anvendelsesområder: notifikationer, påmindelser, marketing

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Communication Channel Advisor

Opdag dine kunders foretrukne kommunikationskanaler.

Prøv Channel Advisor

Få adgang til Instagram Messaging i dag

Instagram-beskeder giver mulighed for direkte kommunikation mellem virksomheder og forbrugere.

Opret forbindelse via CM.com, og sørg for at nå dem på deres foretrukne kanal, så I kan få gang i jeres samtaler.

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Dec 02, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.
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Valuable Customer Engagement for Effective Logistics and Durable Customer Relations

With millions of packages being delivered worldwide on a daily basis, communications have become an integral part of the world of logistics. If there is one thing that customers want, it's helpful information about their packages. Did the order succeed? When will it arrive? How can it be returned? If you’re not engaging them on the right channels—the ones they want to use—you’ll see customer dissatisfaction skyrocket at critical moments. So how do you prevent that? Let's take a look at the many different touchpoints and interactions within the delivery journey.
Aug 24, 2022 • Instant Messaging

Why Do I Need a Google’s Business Messages Partner?

Google is making companies even more accessible through the launch of Google’s Business Messages, allowing customers to reach you in their moment of need. While the messaging service is available as an app, larger businesses are better suited to engage with customers through Google's Business Messages API, which requires partner support. Let's have a look at how this messaging channel is ideal for growing businesses looking to stay ahead of the competition.
Jun 19, 2022 • Instant Messaging

What Is Google’s Business Messages, Google's Mobile Conversational Channel?

Google’s Business Messages launched in 2017 and has been gaining traction over the past couple of years. With desktop emerging in 2021, it's a great solution for businesses and customers to interact directly from their Google My Business listing. We’ve broken down everything you need to know about Google's Business Messages to prepare you for this new addition to your omnichannel toolkit.
Jun 09, 2022 • Instant Messaging

Scale Your Business Communications With an SMS API Integration

When it comes to business messaging and message delivery - SMS works brilliantly. It’s the most accessible channel people still use every day, and it’s unlikely to go away any time soon. And that’s why SMS is used by most businesses, big and small, to communicate with their customers whenever they want and wherever they are. 
Jun 07, 2022 • Instant Messaging

How to Improve Customer Service With Google’s Business Messages

“How easy is it to do business with us?” If this is a question that you’ve asked your customers at any point in the last two years then you’re acutely aware of the importance of keeping your customers happy. If you haven’t asked this question, then you may find some valuable nuggets of information in this article.
Jun 02, 2022 • Instant Messaging

Why SMS Is Just as Relevant as Ever

When the first text was sent in December 1992, no-one would have predicted how popular SMS would become. In 1993, Nokia introduced its first mobile phone with an SMS feature, but owning a mobile phone was still relatively unusual. Fast forward through the next decade and SMS’s popularity exploded, with the lack of full keyboards on the handsets of the time being overcome with linguistic innovations such as ‘textspeak’.
Jun 01, 2022 • Instant Messaging

How to Choose Between Different Messaging Channels?

There’s a plethora of messaging apps and mobile communication channels available worldwide. Various apps exist, native applications are growing and also standard SMS text messages are still widely in use. In what channel should you invest your resources?
May 30, 2022 • Instant Messaging

An Intro to RCS Messaging for Marketers

How can your business use RCS Bussiness Messaging for marketing campaigns? Discover how RCS can help your brand share interactive content, engage with customers and increase brand engagement.
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