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Instagram Messaging

Binden und konvertieren Sie Kunden auf Instagram

Führen Sie sinnvolle Gespräche, steigern Sie die Zufriedenheit und erhöhen Sie den Umsatz.

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Erhöhtes Engagement mit Instagram-Marketing-Nachrichten

Steigern Sie das Kundenengagement mit den automatisierten, von Unternehmen initiierten Nachrichten auf Instagram und bieten Sie Ihren Kunden innovative Möglichkeiten, mit ihren Lieblingsmarken in Kontakt zu treten.

Umsatz steigern mit Conversational Messaging

Verbessern Sie die Kundenzufriedenheit, indem Sie Instagram als Servicekanal nutzen, ein umfassendes Einkaufserlebnis bieten und die Umsätze steigern.

Konvertieren Sie Follower in Umsätze

Erreichen Sie 1 Milliarde aktive Nutzer

90 % der Nutzer folgen mindestens einem Unternehmen, und 83 % der Nutzer sagen, dass Instagram ihnen hilft, neue Produkte und Dienstleistungen zu entdecken.

Verbessern Sie Ihre Marketing-Bemühungen

Versenden Sie personalisierte Nachrichten, Angebote und Werbeaktionen, und stellen Sie eine Verbindung zu Ihrer Zielgruppe her, um Ihre Marketingziele zu erreichen.

Maximieren Sie Ihr Kundenerlebnis

Nutzen Sie Instagram für die Entdeckung von Marken, die Aufklärung und die Pflege Ihres Publikums, um letztlich den Umsatz zu steigern.

Warum CM.com?

  1. Schnelle Implementierung und Migration
  2. Integration über API oder Software
  3. Erstklassige Kundenbetreuung
  4. DSGVO-konform & sicher

Lassen Sie sich inspirieren

facebook-chatbot-1
Sep 22, 2023 • Instant Messaging

Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

instagram-chatbot
Sep 13, 2023 • Instant Messaging

Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

messaging-fraud-and-prevention-for-businesses
Sep 06, 2023 • Instant Messaging

A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

blog-facebook-marketing-messages
Aug 10, 2023 • Instant Messaging

Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

How Popular is Facebook Messaging
Jul 20, 2023 • Instant Messaging

Facebook Messenger: Popularity, Users, and Insights

Everybody has probably used (or at the very least heard of) Facebook and its communication channel Facebook Messenger. But did you know that Facebook Messenger can be of great added value for your business? Use this versatile channel to reach your audience!

instagram-marketing-messages-feature1
May 19, 2023 • Instant Messaging

Introducing Instagram Marketing Messages

Today, more and more customer engagement happens on social media. And with good reason. Personalized messages on the favorite messaging apps of your customers can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.

whatsapp-business-platform-centros-educativos
Jan 02, 2023 • Instant Messaging

What Is a WhatsApp Opt-in and Why Do I Need It?

WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.

end-of-sms
Dec 02, 2022 • Instant Messaging

SMS is 30 years old! 30 facts about SMS through the ages

Happy birthday, SMS! This famous channel celebrates its 30th birthday on December 3rd, 2022. From messages between individuals to SMS Marketing, the channel reigns supreme in the world of telecommunications. Let's look at some fun statistics and details you might not know about; 30 years of SMS history, the channel that pioneered mobile messaging as we know it today.

Infographic logistics and transport
Sep 27, 2022 • Instant Messaging

Valuable Customer Engagement for Effective Logistics and Durable Customer Relations

With millions of packages being delivered worldwide on a daily basis, communications have become an integral part of the world of logistics. If there is one thing that customers want, it's helpful information about their packages. Did the order succeed? When will it arrive? How can it be returned? If you’re not engaging them on the right channels—the ones they want to use—you’ll see customer dissatisfaction skyrocket at critical moments. So how do you prevent that? Let's take a look at the many different touchpoints and interactions within the delivery journey.

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