CM.com, a global leader in cloud software for conversational commerce, launches Voice as a channel in Mobile Service Cloud, to connect customers and companies via phone, and any messaging channel.
Juniper Research ranks CM.com, the market leader in conversational interfaces, as a leader in the Contact Center-as-a-Service (CCaaS) market.
New report, Mobile Voice Strategies: Future Monetisation Opportunities & Market Forecasts 2022-2026, places CM.com amongst top ten global market leaders.
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