About CM.com:
Outperform Expectations.

Empower your marketing, sales, and customer service teams with our platform for conversational commerce.

CM.com at a Glance

CM.com at a Glance

CM.com (AMS: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.

Our communications and payments platform empowers marketing, sales and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

AWARDS & RECOGNITIONS

future digital awards
juniper research
451 research
gartner
frost sullivan
idc
2020 Key Figures

2020 Key Figures

Core Revenue: € 134.4 million (+55%):

  1. € 729 million Payments Processed (+17%)

  2. 3.7 billion Messages Sent (+48%)

  3. 5.3 million Tickets Sold (+179%)

  4. 296 million Voice Minutes (+109%)

Read Annual Report

CM.com Facts

1999 Founded

Breda, Netherlands

500 FTE

And still growing

20 countries

Local presence

Listed CMCOM

Euronext Amsterdam

€ 134 million

Core revenue 2020

118 countries

Customer base

#1 Cloud Software for Conversational Commerce

Mobile Marketing Cloud

Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

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Mobile Service Cloud

Mobile Service Cloud

Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. One solution with everything you need to provide a seamless customer experience, anytime, anywhere. For a five-star service.

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conversational ai cloud

Conversational AI Cloud

Deliver an exceptional customer experience and enable your customers with self-service support. Automate conversations with your own AI-powered Conversational bots and personalize and customize conversations.

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Communications Platform

Communications Platform

Embrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Business Chat, Viber, and Voice, start delivering via your customers' preferred channels.

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BUSINESSES WHO TRUST IN US

takeaway.com
mediamarkt
bmw group
bmw logo
mini cooper
hellopaisa
radius
etam
cordaid

Local Presence Worldwide

We work locally and globally with a local presence in 20 countries worldwide:

  1. Middle East & Africa: Dubai, Cape Town, Nairobi.

  2. Europe: Brussels, Paris, London, Nuremberg, Barcelona

  3. USA & Asia: Los Angeles, Hong Kong, Singapore, Tokyo, Shenzen

  4. Netherlands: Breda, Enschede, Utrecht, Amsterdam, Nijmegen

Tech & Security

Tech & Security

  1. 24/7 monitoring, virtual servers & high speed storage

  2. Privately owned cloud platform and software, developed in-house

  3. Guaranteed scalability, time to market, global redundancy

  4. ISO certified, GDPR compliant, PCI-DSS certified

Making Life Easier, Safer and More Beautiful

jeroen van glabbeek

In the field of CPaaS, we’re currently one of the fastest-growing companies in the world. In 2020, we managed to pick up speed every quarter while hiring more people to boost our sales and innovation power.”

Jeroen van Glabbeek CEO

gilbert gooijers

The big difference for us in 2020 was the acceleration. My job is to maintain our company culture. It doesn’t change with an IPO, but it can change when you grow too fast.

Gilbert Gooijers COO

jan saan

The capital raises and challenging market situation has enabled us to act according to a strong market demand for our products. You have to organize your business in a way in which it can accelerate and adapt when an opportunity arises.

Jan Saan CTO

jord de graaf

We’re always actively spotting acquisition candidates, but at the same time, we remain very selective. We understand that to grow sustainably, we have to build up structures and processes while remaining flexible and maintaining our entrepreneurial spirit.

Jörg de Graaf CFO

sms highstreet club message

It All Started With 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.

Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts, and more weekend news; right on the exact moment, it matters for the visitor.

Work @ CM.com

Work @ CM.com

Fulfill your job with your own insights, skills, and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!

We embrace a friendly and professional working environment and want to give you the freedom to shape your own job based on your skills and knowledge.

Do you have what it takes? Find out more about the team you should be part of.

See Open Vacancies

Take the Next Step Into Conversational Commerce

Our software helps brands and businesses improve marketing, sales, and customer support. CM.com provides the entire conversational stack to outperform expectations.

Meet Our Team of ExpertsDiscover Our Solutions

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