Start sending and receiving messages in minutes and access all messaging channels via one single API.
If your recipient doesn't have the preferred channel an automatic fall back to another channel such as SMS will be used.
Cloud platform with a unique Business Messaging API for all channels and certifications.
With the CM.com Business Messaging API you can send personalized messages to mobile phones all around the world, on all popular channels. Send and receive one message, or thousands at once.
Manage just one API instead of separate APIs per channel
Add rich content to optimize customer service
PHP, Java or C#? We speak your coding language!
Monitor and optimize your messaging strategy in our easy-to-use Channels dashboard. View all your connected messaging channels, add different accounts and keep full control.
Easily request additional channels and numbers
Get clear insight into your monthly active users
Test the WhatsApp Business Solution in our Sandbox
Send reminders of deliveries, orders, appointments
Talk with your customers and deliver support
Updates, changes or reminders; alert when it matters
Protect accounts with two-factor authentication
Drive action with mobile marketing campaigns
CM.com understood our issue, understood that we already had a CRM in place and that we needed a bolt-on, and were prepared to look at our bespoke requirements and work with us to deliver them. That was unique.
Colin Peters, European Communications Director at Radius
As a hospital we want to innovate with proven technology so that it can be used without risk for our patients. We are confident in using RCS because patient safety is never compromised and at the same time patient satisfaction can only increase.
Jobbe van Nuenen, Business Manager Healthcare ICT at Amphia
In the future of overseas expansion, Tantan hopes to maintain a close partnership with CM.com, to benefit from their industryleading technology and services, and to bring fresh social APP experiences to users around the world.
Jack Wu, International BD Director at Tantan
Easily integrate, scale-up or add extra channels with one unique Business Messaging API. There are several example codes available for different programming languages.
Your .NET Framework application can send and receive mobile messages. Save time with our API commands and tests.
Use our sample programming code in the language Node.js to send text messages through our Messaging Gateway.
Java is one of the most popular programming language today. Use our Java library to start sending your text messages.
One of our most popular APIs is the HTTP to SMS API, a RESTful API that uses simple query parameters via URLs.
Benefit from one single platform and account for all your business messaging, on all channels.
Send and receive messages from our platform with high uptime and a redundant setup.
Our powerful analytics tools gives you a real-time, detailed overview of your worldwide traffic.
Easily increase your customer's engagement and offer better customer service by connecting to multiple channels via one Business Messaging API.
Activate the channels you need in the Channels app on the CM.com platform.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details
“How easy is it to do business with us?” If this is a question that you’ve asked your customers at any point in the last two years then you’re acutely aware of the importance of keeping your customers happy. If you haven’t asked this question, then you may find some valuable nuggets of information in this article.
Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.
WhatsApp has a number of policies in place to help them improve the overall customer experience and build a more positive relationship between consumers and online businesses. One such policy specifies that, before sending any messages to your customer through WhatsApp Business, businesses must first receive consent to do so.
Today, more and more customer engagement happens on social media. And with good reason. Personalized messages on the favorite messaging apps of your customers can truly benefit your brand awareness. Instagram's new Marketing Messages feature offers a great marketing tool to be visible where your customers are and re-engage them to boost those conversion rates.
With millions of packages being delivered worldwide on a daily basis, communications have become an integral part of the world of logistics. If there is one thing that customers want, it's helpful information about their packages. Did the order succeed? When will it arrive? How can it be returned? If you’re not engaging them on the right channels—the ones they want to use—you’ll see customer dissatisfaction skyrocket at critical moments. So how do you prevent that? Let's take a look at the many different touchpoints and interactions within the delivery journey.
In this series of sector related tips for the WhatsApp Business API, we’re diving into the possibilities of WhatsApp for the Travel & Hospitality sector. How can you benefit from the WhatsApp Business solution in terms of reducing pressure on customer care while optimizing the customer journey?
Google plays an important role in most people's daily lives, with statistics showing that the site was visited billion times in January 2022 alone. Considering this prevalence, it’s no surprise that businesses are leveraging the site to better connect with customers and Google's Business Messages, launched in 2021, are facilitating just this.
Google is making companies even more accessible through the launch of Google’s Business Messages, allowing customers to reach you in their moment of need. While the messaging service is available as an app, larger businesses are better suited to engage with customers through Google's Business Messages API, which requires partner support.
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