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Telegram Business.

Add Telegram to your digital communication strategy and connect with your customers.

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Telegram Channels

Telegram Channels are an easy way to broadcast information to a very large audience inside a messaging app. Channels are easy to set up and can be public or private. 

Telegram Groups

Telegram Groups work almost exactly like channels but everyone in the group is able to participate in the conversation. Just like channels, groups are easy to set up. 

Telegram Passport

With Telegram Passport users can upload personal identifications documents that can be used at institutions which require Know Your Customer (KYC) procedures.

Telegram Secret Chats

Telegram Secret Chats is a client to client encrypted conversation mode.  This means that your chats are stored in the cloud but in an encrypted format. 

telegram for business chat

Advantages of Telegram Business

Telegram has 100 million active users and is used to send 15 billion messages daily. The server-client encryption is used for cloud chats and the secret chats have an addition client-client layer.

Telegram for Business Messaging offers several unique characteristics. It is well known for being highly secure, but also has the flexibility to share a diversity of rich content.

  1. Support private and public chats with your customers

  2. Send rich content like, photos, videos, and more

  3. Create large groups to share your messages with

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Use CM.com as Your Telegram Business Provider

Access All Channels

Get access to all messaging channels available through the CM.com platform

One Dashboard

Connect them all in one interface and deliver superior experiences

Built-in Features

Benefit from built-in features like quick replies, chatbots, and send rich media

Channel Fallback

We can guarantee the delivery of your message with a fallback to SMS

Get Access to Telegram Business via our Software

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Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.

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Get Started With Telegram Business

By creating a presence with a Telegram account, brands worldwide can connect and build personal relationships with their customers.

By connecting to the CM.com platform you can get access to Telegram and all our other messaging channels to make sure you're not missing out in any way.

Request Telegram Now

Latest Articles

What is Conversational AI? A deep dive into modern chatbots

Sep 12, 2021 • Messaging Channels
Whether you know it or not, you've probably interacted with Conversational AI before — perhaps on your favourite brands’ website or in a chat conversation with a business. Today, we’ll break down conversational artificial intelligence, how it differs from traditional chatbots, and why every businesses should consider adopting it.

WhatsApp for Business: The New Way to Engage with Your Customers

Jul 25, 2021 • Messaging Channels
The popularity of WhatsApp as a mobile messaging app is steadily growing and with good reason. With 2 billion active daily users sending 65 billion messages every day, in 180 countries and 60 languages, it’s no surprise that Facebook (the developers behind WhatsApp) expanded their platform to include a business application: WhatsApp Business.

WhatsApp Business: More Types of Proactive Messages Now Available

Jul 15, 2021 • Messaging Channels
Have you heard? WhatsApp allows more types of proactive messages to its services and that’s awesome news for your business! It means that you will be able to serve your customers more information they choose to receive.

Instagram for Businesses: Connect, Engage and Support Your Customers on Instagram Via API

Jul 15, 2021 • Messaging Channels
With Instagram Messaging, brands can manage their presence – making a lot more possible with conversations and be at the forefront of customer experience. The platform’s main features such as shopping, sharing, creating content have made it popular among its users. On the business side of things, it fits squarely into an amazing tool for connecting and resolving customers’ queries. Let's go further and understand what Integrating Instagram Messaging via API means for your business. 
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