Improve your digital strategy and use WhatsApp as a marketing tool for direct, personalized communication with your audience.
Cut through the email marketing noise and easily share your latest news or offers with all your opted-in customers on WhatsApp with just one click.
People get flooded with messages from companies, especially during sale periods. Use WhatsApp Business Platform to advertise your deals and stand out in the crowd.
Get up to 30% abandoned cart conversion via re-engagement messages on WhatsApp. Let your customers rediscover their wish list and make that sale.
Cut through the email marketing noise and easily share your latest news or offers with all your opted-in customers on WhatsApp with just one click.
Read morePeople get flooded with messages from companies, especially during sale periods. Use WhatsApp Business Platform to advertise your deals and stand out in the crowd.
Read moreGet up to 30% abandoned cart conversion via re-engagement messages on WhatsApp. Let your customers rediscover their wish list and make that sale.
Read moreAdd WhatsApp to your contact center and help your agents to connect easily with customers. Tackle more conversations at a time without losing personal customer support.
Share key information, status updates, and delivery confirmations about shipped orders via WhatsApp to keep your customers informed.
Benefit from the high engagement rate of WhatsApp and use it to collect valuable feedback. Lower the threshold and let customers decide when they will reply or fill out the questionnaire.
Optimize answering repetitive questions by implementing an FAQ chatbot on WhatsApp. Help customers find the correct information and take the pressure off your customer service team.
Share key information, status updates, and delivery confirmations about shipped orders via WhatsApp to keep your customers informed.
Read moreBenefit from the high engagement rate of WhatsApp and use it to collect valuable feedback. Lower the threshold and let customers decide when they will reply or fill out the questionnaire.
Read moreOptimize answering repetitive questions by implementing an FAQ chatbot on WhatsApp. Help customers find the correct information and take the pressure off your customer service team.
Read moreUse WhatsApp Commerce to offer the complete customer buying journey in WhatsApp. Give the complete shopping experience in one channel and drive revenue growth.
Make it easy for customers to view products and make orders. Use multi-product & single product messages to highlight your products or services directly in WhatsApp.
Assist your customers in their buying experience and provide personal advice when most needed. 88% of consumers are more likely to buy when they receive recommendations from store employees.
Turn interactive conversations on WhatsApp into conversions. Ensure a comprehensive and end-to-end shopping experience on a single chat screen.
Make it easy for customers to view products and make orders. Use multi-product & single product messages to highlight your products or services directly in WhatsApp.
Assist your customers in their buying experience and provide personal advice when most needed. 88% of consumers are more likely to buy when they receive recommendations from store employees.
Turn interactive conversations on WhatsApp into conversions. Ensure a comprehensive and end-to-end shopping experience on a single chat screen.
WhatsApp opens up a world of opportunities to provide world-class customer service and minimize the friction in the buying and customer journey.
With the WhatsApp Business Solution, you can connect with your customers globally on their favorite messaging channel.
2 billion people use WhatsApp (Statista)
100 billion WhatsApp messages are sent per day (Backlinko)
WhatsApp is used in over 180 countries (WhatsApp)
In this guide you will find everything there is to know about WhatsApp Business Platform. You'll learn why WhatsApp Business Solution is the way to grow your business by delivering an exceptional customer experience.
Download GuideSend images, videos, audios, documents to complete processes faster.
Share location information in real-time to enhance delivery experiences.
Use the contact array to send contact information to your users.
Securely protect customer accounts with two factor authentication.
Build a chatbot to assist users with getting FAQs answered faster.
WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.
With your business WhatsApp account you can set-up quick replies, indicate opening hours, show your address, and link to your website.
If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed.
Use WhatsApp for alerts, notifications, and customer support.
Reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter. Hand over the conversation to a customer care agent if the conversation becomes too complex. This way, you can still be of real value to your customers.
Discover our Scripted Chatbot yourself. Scan the QR code or Add +971 45896035 to your contacts list and send a message saying ˝Hi˝ over WhatsApp.
Available on WhatsApp and any other channel and device
Easy to build and manage without programming
Guaranteed results
The WhatsApp Business Platform allows brands to enable commerce features inside WhatsApp. The new feature offers a simple way for businesses to showcase and sell their products, without leaving chat. Choose to display single or mutli-product catalogs.
Discover Product CatalogsRespond to customer-initiated conversations over WhatsApp for free within 24 hours of the first message being sent. Enable your contact center agents to send session and template messages.
Collect opt-ins from your customers so you can initiate the conversation with rich message templates. Send alerts and notifications which can be sent both in and outside the 24 hour window.
With WhatsApp Business for Companies
Register for free on our platform to get started with the WhatsApp Business Solution. Existing customers can simply log in to their account to kick-start the process.
Once logged in, head to "Channels" and request access via the WhatsApp icon. To start testing right away, set up our WhatsApp sandbox.
Once approved you can start sending messages with WhatsApp. Use our cloud software or the WhatsApp Business Platform to provide great customer support via WhatsApp.
Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.
Read moreMobile Marketing Cloud unifies existing data points into 360˚ customer profiles. It's the only solution that includes all mobile messaging channels like WhatsApp, empowering you to create personalized omnichannel experiences that increase customer engagement.
Read moreWant to provide customer service via WhatsApp? With Mobile Service Cloud, you can interact with your customers via any channel - all in one easy-to-use inbox. Provide a consistent experience across channels.
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