Setting New Standards in Customer Experience•

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Research shows that 86% of customers are willing to pay more for a great experience. Our software enables you to perfect your customers' experience on their favorite channels. From the first message to the latest conversion, we've got you covered, regardless of your industry.

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  1. Engage With Customers

  2. Reach Your Audience

  3. Automate Customer Contact

  4. Personalize Your Message

  5. Monetize Conversations

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Engage With Customers

Make it easy for your customers to get the best service across channels.

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Reach Your Audience

Connect with customers on any communication channel and expand your reach.

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Automate Customer Contact

Empower your customers to get personalized service experiences whenever they want.

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Personalize Your Message

Unlock your customer data and automate your mobile marketing.

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Monetize Conversations

Create commercial opportunities at every conversational touchpoint.

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Founded in 1999

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Let’s Make Your Customers Happy

Raise your customer experience to an industry-defining mobile standard using our software. Sign up today and turn those happy returning customers into brand ambassadors.

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Latest Articles

Apr 14, 2022 • Customer Experience

The Importance of Seamless Operations for Customer Engagement

I'm sure you are aware of how important it is to create a great customer experience. Therefore, you have already invested in solutions that will enhance the customer journey! But do these solutions have the anticipated effect? Are you able to make your customers happy?
Apr 06, 2022 • Customer Experience

How to Easily Digitize Insurance With Smart Solutions

Consumers are not yet used to handling insurance matters online and mobile, yet they prefer it. This means that insurers need to be accessible everywhere and at all times, but they are not yet responding to this sufficiently. KPMG's research among 70 executives of international insurers shows that they know this all too well. They expect to lose a large portion of their sales to InsurTech or FinTech companies. However, this is easy to avoid without shaking up the entire IT landscape. With CM.com's intelligent solutions, insurers can easily and quickly take steps towards digitalization. In this blog, you can read which steps.
Apr 06, 2022 • Customer Data Platform

Why Unify Customer Data (And How a Customer Data Platform Can Help)

Customer personalization is in hot demand these days — customers want it, and businesses want to deliver it. For your business to do personalization right, start by unifying your customer data with a customer data platform.
Apr 06, 2022

7 Benefits of Using Multi-Factor Authentication

Protecting customer data is a priority for every modern business. One of the most secure ways to verify customer information is multi-factor authentication. In this blog, we’ll discuss the top benefits of multi-factor authentication and explain why it’s a must-have for mobile-native businesses.
Apr 06, 2022 • Customer Experience

How The Customer Relationship Will Define Your Business Model

New generations of customers ask for different business approaches. Modern consumers are well-informed and tech-savvy, with high standards for any business. A customer-centric business model can help you live up to these standards. Let’s first have a look at these new generations before diving into how you can take on a customer-centric approach.
Apr 06, 2022 • Customer Experience

Avoid Losing One Third of Your Customers in One Day

According to PwC's Future of Customer Experience report, 32% of customers will leave a brand after just one bad experience. Even when they love your brand, 59% will walk away after two bad experiences.
Apr 06, 2022 • Customer Experience

Do you mean Customer Experience, Customer Service or Customer Care?

The words in the title are used a lot lately. And not because they can be called buzzwords, but because companies need to invest into building a strong customer experience if they want to keep up with their competitors. Talking about customer experience, you should not forget about customer service and care. In this blog, we are going to clarify the differences between these terms.
Apr 06, 2022 • Marketing

The Top 5 Skills That Every Marketing & Sales Professional Will Need in 2030

Do you ever feel like the world just keeps moving faster and faster? You’re not alone. Since the 1980s, computer technologies have been speeding up the way people work and live. And as if things weren’t moving fast enough, the COVID-19 pandemic came along and pushed everything into warp speed.
Mar 24, 2022 • Mobile Service Cloud

Prepare For Hyper-Personalization

Today, a brand-new customer rules the marketplace. And from product to service to sales, they want their experience to be as personal as can possibly be.
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