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Customer Data Platform

Unlock Data With Our Customer Data Platform

Eliminate data silos and create 360° customer profiles by unifying data from all your online and offline sources.

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Centralize and Unify Your Customer Data

Change the way you approach marketing and centralize your customer data within our Customer Data Platform. Connect multiple data sources into one unified customer profile giving you real-time insights into your customer's behavior.

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Why You Need a Customer Data Platform

Many of our users have large amounts of data, but their core business is not digital. Their customer data is generated across multiple systems that have no marketing & communication capabilities.

Our Customer Data Platform (CDP) connects to those systems and creates unified customer profiles. Ready to use for marketers. Enabling them to provide richer customer experiences and improve customer engagement.

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Unlock the Value of Your Customer Data

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    Build 360° Customer Profiles

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    Segment Based on Customer Behavior

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    Achieve 1:1 Personalization

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    Automate With Workflows

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Build 360° Customer Profiles

Customer Data is often fragmented and siloed in different software systems. As a result, you cannot exploit the data to its full potential. Our CDP unlocks your data and solves this problem.

We unify your customer data into 360˚ customer profiles, regardless of how or where your data is stored.

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    Benefit from the power of unlimited data sources

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    Integrate data via Webhooks, API integrations, or CSV imports

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    Unify your customer data into 360˚ customer profiles

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AVAILABLE INTEGRATIONS

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Segment Based on Customer Behavior

Once your customer data is fully integrated in the Mobile Marketing Cloud, you can create segments. These segments can be based on any rules and criteria you like. 

The segments can include channel engagement, user location, birthdays, purchase history, web behavior or any other events you can think of.

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    Segment based on behavior targeting

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    Segment based on events or demographics

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    Filter segments by permissions to ensure GDPR compliancy

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Achieve 1:1 Personalization

One size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events of their interactions.

And by personalizing your messaging based on their behavior. These processes can be automated and scaled by using real-time smart segments.

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    Know what your customer want

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    Personalize customer experiences

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    Use real-time smart segments

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Automate With Workflows

Once you know what your customer wants, you now need to reach them at the right moment and place.

The Mobile Marketing Cloud enables you with all the campaign management tools to create omnichannel customer journeys.

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    Start omnichannel conversations via Email, SMS, or WhatsApp

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    Automate with personal workflows

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    Use advanced campaign management

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How to Use the Customer Data Platform

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Seamless Customer Onboarding

Create automated sign-up journeys that give your customers a wow feeling from the first point of contact.

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Turn Anonymous Customers Into Profiles

Know who your customers are and what they want by collecting their data through giveaways, QR codes and registration forms.

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Re-Engage and Increase Retention

Know why your customers are inactive and reactivate them with personalized messages through their preferred channel.

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Engage at the Most Special Moments

Create personalized offers for special moments such as birthdays and anniversaries, that customers will never forget.

We’re With You Every Step of the Way

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Professional Services

Our best in-house Customer Success and Professional Service teams are here to help you get the most out of the Mobile Marketing Cloud. Whether that’s by finding solutions to your challenges or helping you turn your innovative campaign ideas into reality.

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Unlock Your Data Today!

Integrate the CM.com Mobile Marketing Cloud in your organization and use it with success. Watch our demo video to see our platform in action.

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