to deliver a Unique Automated Experience
You are no longer bound to office hours to deliver a consistent experience. Let the bot answer your customers, any time and place.
Allow chatbots to instantly respond to your most common questions and inquiries and put a smile on your customers' faces.
Take the strain off your customer service agents. Let the chatbot handle recurring questions so your agents can focus on more complex conversations.
Our chatbots are lightning fast. They can handle millions of conversations concurrently, drastically reducing your call volumes and service costs.
A conversational chatbot can uplift your conversion rate and boost revenue. From cross-selling and up-selling, to handling transactions, our bot has got you covered!
Offer your customers the best digital experience with 24/7 support and allow them to get their queries answered instantly, on their preferred channel.
A FAQ chatbot can answer common asked questions. Use as a dynamic FAQ module or bot.
The most commonly used eCommerce chatbot. Easily get answers about Returns & Where Is My Order questions.
An internal knowledge base allows customer service or internal team to find answer and information easily.
Automate customer service using chatbot, decrease pressure on your service team and save cost.
Enhance the event experience with 24/7 support, extra info and entertainment.
With Chatbot Tracy, DHL Parcel Beneluxprovides customer-specific, personalized answers. Chatbot Tracy thanks its success to context and a good backbone.
Missguided Decreases Live Contacts and Costs by 14% using Conversational AI Cloud.
Coca-Cola deployed CM.com scripted chatbot on WhatsApp to manage customer engagement during Euro 2020.
Easily deploy our chatbot on your customer's favorite channels such as Website, WhatsApp, Facebook Messenger, or deploy Live Chat.
With a WhatsApp chatbot, you can reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter.
Hand over the conversation to a customer care agent incase of complex queries via Live Chat.
Discover our WhatsApp Chatbot Live! Scan the QR code or Add +91 9140270330 to your contacts list & send a message.
Offer automated customer support via all channels to save cost
Send rich media and start 2-way communication
Single dashboard to analyze conversations from all channels
Whether you are just starting out to automate your customer interactions or ready to experience how AI technology can transform your service operation, we have a solution ready for you.
Explore our Scripted or AI Chatbot to see how they can fulfill your business use-case.
A scripted chatbot follows a script. If a human asks a question, the bot follows the script of predefined answers to give the correct answer.
An AI chatbot uses Conversational AI and NLP to give the best possible answer. AI chatbots are smarter and can handle more complex conversations.
A scripted chatbot follows a script. If a human asks a question, the bot follows the script of predefined answers to give the correct answer.
Learn MoreAn AI chatbot uses Conversational AI and NLP to give the best possible answer. AI chatbots are smarter and can handle more complex conversations.
Learn MoreCreate an intelligent, personalized conversational bot without a single line of code. Our intuitive drag-&-drop CMS will enable you to build customized chatbot workflows with an extra effort. This ensures you get maximum ROI on your chatbot investment.
Intuitive drag-and-drop CMS
No coding required
Implementation within 8 weeks
Checkout how one of our e-commerce customer has successfully automated return & exchange support queries using our AI chatbot and saved drastically on the support cost associated with such queries.
Request DemoOur chatbots are designed for quick implementation. If you need support, our customer success managers will provide help to get you started.
You don't need to know programming skills to use our chatbots. Drag and drop to adjust or expand a chatbot flow and maintain relevant and personalized interactions.
Request DemoOur AI powered chatbot enables you to gather and process data with the help of central knowledge management base to improve your customer engagement on the long run.
Information security is our top priority. The CM.com platform runs on our private cloud which is certified with high-security standards like ISO27001 certification.
Request DemoLet’s arrange a quick call about how Conversational AI and scripted bots could help you overcome your specific business challenges. We have 15 years' experience in helping 100+ brands reduce service costs, increase customer satisfaction and increase revenue with higher compliance levels.
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