chatbot icon
Chatbots

Automate Customer Service with AI Chatbots

Enterprise-ready, easy to implement, and code-free. Satisfy customers and employees through automated and scalable service.

chatbot hero medium

Our Chatbots can help your business in many ways

to deliver a Unique Automated Experience

24/7 Availability

You are no longer bound to office hours to deliver a consistent experience. Let the bot answer your customers, any time and place.

Improve Customer Satisfaction

Allow chatbots to instantly respond to your most common questions and inquiries and put a smile on your customers' faces.

Boost employee efficiency

Take the strain off your customer service agents. Let the chatbot handle recurring questions so your agents can focus on more complex conversations.

Improve response time

Our chatbots are lightning fast. They can handle millions of conversations concurrently, drastically reducing your call volumes and service costs.

Request Demo

Increase revenue

A conversational chatbot can uplift your conversion rate and boost revenue. From cross-selling and up-selling, to handling transactions, our bot has got you covered!

Promote self-service

Offer your customers the best digital experience with 24/7 support and allow them to get their queries answered instantly, on their preferred channel.

Request Demo

BUSINESSES THAT TRUST US

Trusted by Global Brands Across Industries

chatbot-qr-code

An Ever-Present Omnichannel Chatbot

Easily deploy our chatbot on your customer's favorite channels such as Website, WhatsApp, Facebook Messenger, or deploy Live Chat.

With a WhatsApp chatbot, you can reduce pressure on your customer care team by automating repetitive tasks. Let our chatbots handle the recurring jobs so your agents can focus on the conversations that really matter.

Hand over the conversation to a customer care agent incase of complex queries via Live Chat.

Discover our WhatsApp Chatbot Live! Scan the QR code or Add +91 9140270330 to your contacts list & send a message.

  1. Offer automated customer support via all channels to save cost

  2. Send rich media and start 2-way communication

  3. Single dashboard to analyze conversations from all channels

Request Demo

A Chatbot to Handle all Business Use-Cases

Whether you are just starting out to automate your customer interactions or ready to experience how AI technology can transform your service operation, we have a solution ready for you.

Explore our Scripted or AI Chatbot to see how they can fulfill your business use-case.

A scripted chatbot follows a script. If a human asks a question, the bot follows the script of predefined answers to give the correct answer.

Learn More

An AI chatbot uses Conversational AI and NLP to give the best possible answer. AI chatbots are smarter and can handle more complex conversations.

Learn More
build conversational bot

Easily Build Your Own Conversational Bots

Create an intelligent, personalized conversational bot without a single line of code. Our intuitive drag-&-drop CMS will enable you to build customized chatbot workflows with an extra effort. This ensures you get maximum ROI on your chatbot investment.

  1. Intuitive drag-and-drop CMS

  2. No coding required

  3. Implementation within 8 weeks

Request Demo

See our eCommerce AI Chatbot in Action

Checkout how one of our e-commerce customer has successfully automated return & exchange support queries using our AI chatbot and saved drastically on the support cost associated with such queries.

Request Demo

Automate Without Hurdles

The advantages of CM.com Chatbots

Go live within days

Our chatbots are designed for quick implementation. If you need support, our customer success managers will provide help to get you started. 

Easy drag-and-drop configuration

You don't need to know programming skills to use our chatbots. Drag and drop to adjust or expand a chatbot flow and maintain relevant and personalized interactions.

Request Demo

Central knowledge management base

Our AI powered chatbot enables you to gather and process data with the help of central knowledge management base to improve your customer engagement on the long run.

Guaranteed data security

Information security is our top priority. The CM.com platform runs on our private cloud which is certified with high-security standards like ISO27001 certification.

Request Demo

Get Started With Our Chatbots

Let’s arrange a quick call about how Conversational AI and scripted bots could help you overcome your specific business challenges. We have 15 years' experience in helping 100+ brands reduce service costs, increase customer satisfaction and increase revenue with higher compliance levels.

Latest Articles

Is this region a better fit for you?

Go
RCS
Apple Messages for Business
Whatsapp
WhatsApp
Scan & chat
Scan the code with your mobile phone to start chatting or use WhatsApp Web