Provide your customers with on-the-go access to your customer support via all their favorite conversational channels.
WhatsApp, Apple Business Chat & More
Simplify the customer experience and combine WhatsApp, Facebook Messenger, Apple Business Chat, Twitter, RCS, SMS, & more, in one interface – or select the channels your customers prefer most
Connecting to all messaging apps via one interface allows you to switch between channels so you can easily continue conversations with multiple customers through multiple channels.
Benefit from built-in features like quick replies and chat bots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
Business Messaging API | Mobile Service Cloud | Mobile Marketing Cloud | |
---|---|---|---|
WhatsApp Business |
✔ |
✔ |
✔ |
Apple Business Chat |
✔ |
✔ |
✔ |
Viber |
✔ |
✔ |
|
Facebook for Business |
✔ |
||
Telegram |
✔ |
||
✔ |
✔ |
||
RCS |
✔ |
✔ |
With our unique Business Messaging API, you can send personalized messages to mobile phones all around the world. Our API combines multiple channels into a single platform, providing you with high-volume and two-way customer engagement capabilities.
Read moreWith the Mobile Service Cloud, you have access to all messaging channels, tools, and features to lift your customer care to the highest level. Easily communicate with your customers on all channels and manage all conversations in one easy to use dashboard.
Read moreThe Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.
Read moreThe best way to optimize customer support? Learn from other companies. Our customers include companies in retail, service, leisure, travel, events, and many more.
When your customer base is constantly on the move, how do you make sure you stay connected? Radius Payment Solutions has all the answers.
Read the StoryGood service means being available where customers are. With young people as customers, the choice for MBOwebshop.nl was easy: support via the preferred channels through one easy dashboard.
Read the StoryCash Crusaders was looking for the easiest form of communication with customers which led them to the WhatsApp Business solution.
Read the StoryWhen your customer base is constantly on the move, how do you make sure you stay connected? Radius Payment Solutions has all the answers.
Read the StoryGood service means being available where customers are. With young people as customers, the choice for MBOwebshop.nl was easy: support via the preferred channels through one easy dashboard.
Read the StoryCash Crusaders was looking for the easiest form of communication with customers which led them to the WhatsApp Business solution.
Read the StoryGet started with one or all of our Conversational Channels. Start small, grow big with our adaptive platform that scales down or up along with your and your customers' needs.
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