Stand Out in Travel & Leisure

Take the next step in hospitality by extending the guest experience via mobile communication. 

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Industries next icon Leisure & Travel

Travel and Leisure in Numbers

85% of travelers have a phone with them

3 out of 4 even states that it is their most important travel companion e.g. for booking tickets, asking questions, etc.

1 in 3 is positive about chatbots

Chatbots help to create a seamless and error-free stay. Eventually, this contributes to the guest experience, which is a top priority for the majority of the industry.

70% prefer personalized communication

The majority of the industry understands this and believes owning data is key for personalization.

1/2 use their mobile phone for bookings

Visitors want to book their activities or accommodations fast and easily. This can be done by simplifying the purchase journey via one-click mobile bookings.

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Checklist: How Digital is Your Customer Experience?

Discover how tech-driven your experience is and receive advice on the next steps in your digital transformation.

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The Travel and Leisure Segments We Serve

Events and Festivals

Sport Events, Festivals, Music & More

During the organization of your event, you have many touchpoints with your visitors. This is your chance to impress your visitors. The key is to use data for personal communication.

Zoos

Theaters, Museums, Parks, Zoos & More

Visitors have a broad range of choices for fun activities. Be unique by engaging your customers in new ways. Go beyond the physical ways of interacting and reach them via different mobile channels.

Travel

Booking Agencies & Travel Transportation

The main need of this tech-savvy industry is a reliable and future-proof system. CM.com's technology enables it to quickly set up and seamlessly scale up. Our proven infrastructure can handle large amounts of calls, messages, and payment transactions.

Hospitality, restaurants

Hospitality, Restaurants & Hotels

The hospitality industry is very guest-oriented. Delivering the best service is a top priority. This goes beyond the hotel lobby, and should also include all online interaction. Provide a seamless mobile customer journey and take the next step in hospitality.

We Understand Your Challenges

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