About Us

Making Every Conversation Count

Instantly connect with your customers and outperform their growing expectations with our conversational software.

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CM.com at a Glance

CM.com at a Glance

CM.com (Euronext Amsterdam: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.

Our communications and payments platform empowers marketing, sales, and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.

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2022 Key Figures

Revenue: € 283.2 million

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    7.2 billion messages (+24%)

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    455 million voice minutes (-34%)

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    € 1,983 million online payments (+81%)

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    14.6 million number of tickets (+59%)

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CM.com Facts

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1999 Founded

Breda, Netherlands

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full-time equivalent

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19 countries

Local presence

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Listed CMCOM

Euronext Amsterdam

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€ 283 million

Core revenue 2022

#1 Cloud Software for Conversational Commerce

Mobile Marketing Cloud

Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

Mobile Service Cloud

Mobile Service Cloud

Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. One solution with everything you need to provide a seamless customer experience, anytime, anywhere. For a five-star service.

Conversational AI Cloud

Conversational AI Cloud

Deliver an exceptional customer experience and enable your customers with self-service support. Automate conversations with your own AI-powered Conversational bots and personalize and customize conversations.

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Communications Platform

Communications Platform

Embrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Messages for Business, Viber, and Voice, start delivering via your customers' preferred channels.

Local Presence Worldwide



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Tech & Security

Tech & Security

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    24/7 monitoring, virtual servers & high speed storage

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    Privately owned cloud platform and software, developed in-house

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    Guaranteed scalability, time to market, global redundancy

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    ISO certified, GDPR compliant, PCI-DSS certified

Making Life Easier, Safer and More Beautiful

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It All Started With 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.

Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.


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Take the Next Step Into Conversational Commerce

Our software helps brands and businesses improve marketing, sales, and customer support. CM.com provides the entire conversational stack to outperform expectations.

Meet Our Team of Experts

Is this region a better fit for you?

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