CM.com (AMS: CMCOM) is a global leader in AI-powered Customer Engagement solutions, providing businesses one platform to engage with consumers.
Our engagement platform empowers marketing, sales, and customer support teams to automate interactions with customers across various mobile channels, seamlessly integrated with payment capabilities that drive sales, attract customers, and boost satisfaction.
Breda, Netherlands
Full-time equivalent
Local presence
Euronext Amsterdam
Core revenue 2024
24/7 monitoring, virtual servers & high speed storage
Privately owned cloud platform and software, developed in-house
Guaranteed scalability, time to market, global redundancy
ISO certified, GDPR compliant, PCI-DSS certified
Our investments in AI continue to yield significant benefits for our clients, saving costs and enhancing efficiency.
Our AI-first strategy, coupled with strengthened cross-unit collaboration, positions us to make cutting edge technology accessible and impactful for all our clients.
The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.
Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts, and more weekend news; right on the exact moment, it matters for the visitor.
Fulfill your job with your own insights, skills, and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!
We embrace a friendly and professional working environment and want to give you the freedom to shape your own job based on your skills and knowledge.
Do you have what it takes? Find out more about the team you should be part of.
See our open vacanciesGeneric email campaigns falter as they overlook major factors, including customer intent, timing, and email context. Agentic AI-powered email personalization tools analyze customer behavior, buying history, and engagement patterns deeply. They offer user-focused content at the right time. CM.com India's agentic email marketing solution improves open rates, increases conversion rate, and builds stronger customer journeys.
Bulk SMS is a highly effective communication tool for Indian businesses. Its high open rates, no internet reliance, and instant delivery make it truly flexible. Brands use it to send transactional updates, promotional campaigns, and user notifications at scale. CM.com India's feature-rich SMS platform helps brands automate, personalize, and schedule communication effectively across different segments.
Cart abandonment causes daily revenue loss for Indian brands. RCS business messaging solutions tackle this with interactive, personalized, and visually rich recovery messages. It supports the shopper's default messaging app. With features like verified sender profiles, two-way messaging, and SMS fallback, RCS offers a more interactive and engaging experience than traditional SMS and can complement email-based recovery campaigns.
In the mobile-focused Indian market, brands must choose the right messaging platform for user engagement, workflow automation, and strong revenue. This blog compares WhatsApp, Messenger, and RCS, shows their capabilities, industry use cases, and viability for conversational commerce. Learn how CM India’s agentic AI-powered WhatsApp Business solution helps brands offer real-time, interactive, and personalized customer communication.
Learn about Instagram agentic AI chatbots and how they enable Indian brands to convert DMs, comments, reel comments, and story replies into useful customer engagement weapons. Agentic AI-based chatbot automation solutions speed up brand response time, qualify leads, and uplift overall customer experience. They enable Indian brands to engage and convert target users across Instagram and major digital platforms.
Learn how Conversational AI is transforming the customer experience in India, helping businesses deliver real-time, humanlike assistance through AI chatbots. Explore the types of Conversational AI practical use cases, benefits, and challenges. Gain insights on implementing AI-driven customer service to enhance engagement, efficiency, and satisfaction across industries.
Discover how WhatsApp conversational commerce is transforming sales in India. Learn how brands use agentic AI-powered chatbots, interactive messaging, and automation to improve customer engagement, reduce cart abandonment, and enhance revenue. Customized conversational commerce solutions help optimize sales, retention, and operational efficiency.
Discover how to use WhatsApp marketing automation to drive sales and conversions for your business. Learn how SMBs use automated workflows, personalized messages, and CRM integration to drive sales, conversions, and offer real-time support, benefiting India’s digital-first consumers.
Explore how agentic AI and WhatsApp solutions are transforming customer experience in India with automation, personalized responses, and multilingual support. Learn how brands enhance engagement, retention, and operational efficiency across multiple industries in sync with evolving customer expectations.
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