CM.com (Euronext Amsterdam: CMCOM) is a global leader in cloud software for conversational commerce that enables businesses to deliver a superior customer experience.
Our communications and payments platform empowers marketing, sales, and customer support to automate engagement with customers across multiple mobile channels, blended with seamless payment capabilities that drive sales, gain customers and increase customer happiness.
Revenue: € 283.2 million
7.2 billion messages (+24%)
455 million voice minutes (-34%)
€ 1,983 million online payments (+81%)
14.6 million number of tickets (+59%)
Breda, Netherlands
full-time equivalent
Local presence
Euronext Amsterdam
Core revenue 2022
CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.
Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. One solution with everything you need to provide a seamless customer experience, anytime, anywhere. For a five-star service.
Deliver an exceptional customer experience and enable your customers with self-service support. Automate conversations with your own AI-powered Conversational bots and personalize and customize conversations.
Read moreEmbrace personal, easy, and cost-effective solutions to deliver your message to your target audience. From SMS, WhatsApp, Apple Messages for Business, Viber, and Voice, start delivering via your customers' preferred channels.
24/7 monitoring, virtual servers & high speed storage
Privately owned cloud platform and software, developed in-house
Guaranteed scalability, time to market, global redundancy
ISO certified, GDPR compliant, PCI-DSS certified
This year has taught us that making every conversation count – with consumers, customers, and our own people at CM.com – creates great experiences and true value for everyone.
Jeroen van Glabbeek CEO
In 2022, we again placed a large amount of attention on our people: supporting them, equipping them, and empowering them to make sure that – internally and externally – every conversation counts.
Gilbert Gooijers COO
As CFO, making every conversation count is the best part of my job. I talk to a lot of people – and their valuable insights help improve our decisionmaking across CM.com.
Jörg de Graaf CFO
The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek.
Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.
Our software helps brands and businesses improve marketing, sales, and customer support. CM.com provides the entire conversational stack to outperform expectations.
Meet Our Team of Experts
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