Improve Your Customer Service Conversations

Create unique, personalized customer service experiences to increase customer satisfaction.

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Departments Customer Service

Make Sure Your Customer Service Is:

Omnichannel >

By being available on your customer's favorite channel.

Fast and Effective >

By deploying the right tools to reduce handling time.

Personal >

By using the customer data insights to add a personal touch.

With CM.com’s Customer Service Solutions

Customers expect fast support via every channel - as personally as possible. How can you manage this efficiently? CM.com helps you with the right tools. Read more about our customer service solutions below.

Mobile Service Cloud - WhatsApp Business - Conversational AI Cloud

mobile service cloud engage with customers

Customer Service Software

Integrated customer service software makes service easier for your customers and employees. Customers can ask questions via any channel, with you quickly answering them all from one single inbox.

Integrate all Channels

Via Any Channel

WhatsApp

Customer service via WhatsApp? It's easy using the WhatsApp Business Solution. Use the WhatsApp Business API or Mobile Service Cloud to manage all your conversations.

Start the Conversation
conversational ai cloud automate customer service

Virtual Assistants, AI Chatbots

Help your customers find answers with a virtual assistant, AI chatbot, dynamic FAQs, or knowledge base. Automate conversations in a personal way. Create your self-service solutions.

Start to Automate

Trusted Worldwide

Download Free Papers

6 Customer Service Predictions for 2030

6 Customer Service Predictions for 2030

What will customer service look like in 2030? Since we can't predict the future, we asked Brian Manusama and Michiel Gaasterland to share their expectations. Are you ready?

Download now
8 Customer Service KPIs

8 Customer Service KPIs

Use data to improve your customer service performance. But how do you measure performance? In this paper you will read the 8 most important customer service KPIs, divided into customer KPIs and operational KPIs.

Read more

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