Mobile phones are the most important travel companions especially for booking tickets and asking questions.
Chatbots help to create a seamless and error-free stay. This contributes to the guest experience, which is a top priority for the majority of the industry.
The majority of the travel & leisure industry believes owning data is key for personalization.
Visitors want to book their activities or accommodations fast and easily. This can be done by simplifying the purchase journey via one-click mobile bookings.
During the organization of your event, there will be many touch-points with which your visitors interact. This is your chance to impress them. The key is to use data for personal communication.
Visitors have a broad range of choices for fun activities. Be unique by engaging your customers in new ways. Go beyond the physical ways of interacting and reach them via different mobile channels.
This tech-savvy industry needs a reliable and future-proof system. With CM.com's technology, our proven infrastructure can handle large amounts of calls and messages seamlessly.
Delivering the best service is a top priority for the hospitality industry. This goes beyond the hotel lobby, and should also include all online interactions. Provide a seamless mobile customer journey and take the next step in hospitality.
CM.com's technology has enabled Hotel New York to maintain contact with their guests and generate revenue via a mobile ordering and payment system.
The Ticketing of Global Ticket was only the start of our partnership with the Moco Museum. Now, their marketing and service solutions are handled by CM.com.
As an official event supporter, we teamed up with Formula 1 Heineken Dutch Grand Prix to provide the best customer experience with many of our solutions.
Customer service is an essential part of the experience in Leisure & Travel. Be available throughout the entire customer journey, via any channel.
For Marketing & Sales, the challenge is maintaining engagement with your visitors and ensuring they remain loyal. Thankfully, there's CM.com technology to ease your job.
Customer experience is the heart of Leisure & Travel, so ensure that your operations run smoothly to meet customer expectations. Technology should work for people, not against them.
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