Industry Solutions

For Any Industry and Use Case

Maximize performance and exceed customer standards with specialized solutions for your industry.

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We Are Here to Support Your Business

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Charities

Engage with your donors with a strong online strategy to increase retention and donation value.

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Financial Services

Develop capabilities to rise to new challenges, and offer experiences to live up to customer expectations.

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Government

Benefit from digitalization and optimize your Governmental services without losing the human touch.

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Healthcare

Improve experiences across healthcare journeys and reduce costs with real-time communications.

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Leisure & Travel

Take the next step in hospitality by extending the guest experience via mobile communication. 

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Logistics & Transport

Outperform the increasing customer expectations in the logistics & transport industry.

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Museums, Zoos & Parks

Ticketing, marketing software, payments, kiosks and much more, all in one platform with tailored advice.

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Music & Live

Boost your ticket sales by keeping your visitors engaged year-round through future-proof mobile communication channels.

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Professional Services

Modern consumers expect instant responses. Our technology lets you be on any channel, at any time.

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Retail & eCommerce

Be there at the precise moment your customers are ready to convert with our cutting-edge solutions. 

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Sports

Create experiences that go beyond the transactional to build a lasting relationship that’ll keep fans coming back for more.

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Tech & Media

Capture new opportunities in a world of accelerated digital transformation with conversational commerce.

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Utilities & Telco

See how Utility & Telco companies can explore a path forward with conversational commerce.

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Seamless Solutions Tailored for Every
Use Case

Latest Articles

featured image agents of chance blog 2025  AI
Mar 13, 2025 • CM.com

Agents of Change

A contemplation on CM.com in the era of AI Agents.

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Feb 27, 2025 • Conversational AI

How to Create AI Agents in Five Easy Steps

AI agents are your virtual helpers. Digital employees designed to perform specific tasks within an Agentic AI framework. What type of tasks? Pretty much anything you can think of: Analyzing data, writing emails, automating cancel or renewal processes, creating tickets, and so on and on and on. But how do you create these AI agents? Let us show you how.

The maze of choices in the travel industry and how personalization can help
Feb 26, 2025 • Personalization

Hyperpersonalization Made Simple: Scalable, Self-learning & Fully Automated

More and more retailers and e-commerce companies are getting started with hyperpersonalization, and they have good reasons for it. After all, hyperpersonalization allows for true one-on-one interactions with customers, regardless of the size of your customer base. Want to know how your company can differentiate itself even more for the consumer? With the possibilities of artificial intelligence (AI), getting started is easier than you think.

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Feb 06, 2025 • CM.com

Agentic AI Agents: Helping You Get Things Done

Looking for a smart and capable employee that never sleeps? A little helper that can take over all your menial and repetitive tasks to make your life a little easier? One that will continuously learn and improve itself to keep assisting you the best it can? This may sound like a dream (and an unrealistic one at that), but it's much closer to reality than you might realize! Discover Agentic AI!

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Dec 17, 2024 • Customer Experience

Make Your Contact Page Irresistible: 8 Essential Tips for Improved Customer Service

Your contact page is the ultimate business card for your customer service and provides a direct connection to your customer service team. It's a crucial part of the customer experience where you have the chance to significantly enhance the experience right away! To make this happen, the page needs to be well-designed. In this blog, you'll discover 8 steps you can take to make your contact page irresistible!

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Dec 09, 2024 • Security

Introducing Your Customizable Verification Solution

In today's digital world, ensuring secure and convenient online interactions is more important than ever. Every business has unique needs when it comes to protecting their digital space and their customer interactions - and different needs require different solutions. That's why CM.com introduces "Build Your Own Verification" - flexible and customizable verification that can be tailored to your specific needs.

Event Growing
Dec 06, 2024 • Live

How to keep your event growing in the off-season

In the same way that growing your event feels inevitable when you’re deep in promo mode and ticket sales are rolling in, the opposite is true when there’s nothing specific to promote. The off-season can feel like a barren time for promoters, lacking the natural marketing boost that an upcoming event provides. But it doesn’t have to be that way. Below, we’ll share insights and strategies to help you maintain momentum even when there are no events on sale. If you’re ready to implement a more sustainable event strategy - one that goes beyond the sugar rush of ticket sales and social media growth - this one is for you.

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Nov 20, 2024 • Instant Messaging

Convert Customer Conversations This Christmas: 5 Use Cases

The holiday season is right around the corner, and it comes with a golden opportunity to connect with your customers in meaningful and personalized ways. Messaging channels like WhatsApp, RCS, and SMS can help you create an unforgettable customer experience this Christmas. Stand out by sending curated offers, support, smart deals and festive cheer directly to the phones of your customers. In this blog, we’ll explore how leveraging these channels can not only enhance customer satisfaction but also drive sales during the busiest time of the year.

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Nov 12, 2024 • Authentication

Mobile Identity Services: Know Your Users

Verifying online users and accounts has become indispensable in today's business landscape. You want to know who has access to your (online) services and data, but even if you couldn't care less, rules and regulations will definitely care! Whether it's to protect yourself and your customers from harm, or making sure you abide by the local law - making sure you know who the person on the other end of the internet is, is paramount.

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