Industry Solutions

For Any Industry and Use Case

Maximize performance and exceed customer standards with specialized solutions for your industry.

hoorayh-hero

We Are Here to Support Your Business

archive icon

Charities

Engage with your donors with a strong online strategy to increase retention and donation value.

Read more
refund icon

Financial Services

Develop capabilities to rise to new challenges, and offer experiences to live up to customer expectations.

Read more
academy icon

Government

Benefit from digitalization and optimize your Governmental services without losing the human touch.

Read more
experiment icon

Healthcare

Improve experiences across healthcare journeys and reduce costs with real-time communications.

Read more
group open icon

Leisure & Travel

Take the next step in hospitality by extending the guest experience via mobile communication. 

Read more
delivery icon

Logistics & Transport

Outperform the increasing customer expectations in the logistics & transport industry.

Read more
store icon

Museums, Zoos & Parks

Ticketing, marketing software, payments, kiosks and much more, all in one platform with tailored advice.

Read more
tag icon

Music & Live

Boost your ticket sales by keeping your visitors engaged year-round through future-proof mobile communication channels.

Read more
company icon

Professional Services

Modern consumers expect instant responses. Our technology lets you be on any channel, at any time.

Read more
shop icon

Retail & eCommerce

Be there at the precise moment your customers are ready to convert with our cutting-edge solutions. 

Read more
emoticon icon

Sports

Create experiences that go beyond the transactional to build a lasting relationship that’ll keep fans coming back for more.

Read more
video icon

Tech & Media

Capture new opportunities in a world of accelerated digital transformation with conversational commerce.

Read more
operator icon

Utilities & Telco

See how Utility & Telco companies can explore a path forward with conversational commerce.

Read more

OUR SUCCESSFUL CUSTOMERS

centralpoint
missguided
mediamarkt
maandag
payoffice
ggd
dhl
moco

Seamless Solutions Tailored for Every
Use Case

Latest Articles

secondary-ticketing
Jun 27, 2025 • Ticketing

Why You, as an Event Organizer, Should Take the Lead on Ticket Resale

Ticket resale is no longer just a side hustle. It’s a fundamental part of the live event landscape. Whether it’s festivals, concerts, or sports matches, there are always fans who can’t attend and others eager to take their place. The demand is real, and so is the intent. But here’s the challenge: most resale happens on third-party platforms. That means you, the organizer, are left in the dark. You lose control. You lose visibility. And worst of all, you lose connection with your audience. Tickets circulate unchecked. Prices soar. Fraud creeps in. Meanwhile, you watch from the sidelines as someone else manages a critical part of your customer journey.

Featured Image Blog in3
Jun 10, 2025 • Payments

Buy Now, Pay Later: The Rise of Responsible Installment Payments

More and more consumers are opting for flexibility at checkout. Consequently, installment payments - also known as Buy Now, Pay Later (BNPL) - are growing rapidly in popularity. This model allows consumers to receive products or services immediately and pay later (or in installments). Convenient for large or unexpected expenses, and attractive because of immediate ownership with no immediate cost.

WhatsApp Marketing
Jun 10, 2025 • Conversational Commerce

Could Your Existing Marketing Budget Drive Better Results on WhatsApp? Absolutely.

There’s only one thing you want as a marketer, and that's grabbing the attention of your customers with your ROI in mind. With a popular platform like WhatsApp Business, the reach and engaging nature of the channel are a great place to start. But how do you truly stretch your marketing budget to see better results? By using data to your advantage!

blog-combat-fraud-finance
Jun 04, 2025 • Security

Three Common Scams in the Finance Industry, and How to Combat Them

Fraud is, and will always be, a serious threat to the financial services industry. As digital banking, fintech platforms, and online transactions grow, so do the tactics of cybercriminals looking to exploit vulnerabilities. Do you provide financial services? Then it's important to remain vigilant - not only to protect your own data and accounts, but also those of your customers. Clear, secure, and verified communication can be a powerful tool in the fight against fraud.

Successful Debt Collection With Consumer-Friendly Upgraded SMS
Apr 24, 2025 • Customer Experience

Successful Debt Collection With Consumer-Friendly Upgraded SMS

Debt collection can be a tough industry. Outstanding, late, or unpaid debts are tricky to manage and solve, and strict (security) regulations make the work complicated. On top of that, the industry has a reputation problem - many consumers see debt collectors as aggressive or unapproachable. But how does one make debt collection more efficient, more transparent, and more consumer-friendly?

Optimize Your Marketing Strategy with CM.com’s Voice Solution
Apr 24, 2025 • Voice

Optimize Your Marketing Strategy with CM.com’s Voice Solution

Voice communication remains one of the most powerful ways to engage customers, build relationships, and drive conversions. In a world where customer expectations are higher than ever, businesses need a reliable, scalable, and intelligent Voice solution to stay ahead.

blog-ai-for-the-future
Apr 16, 2025 • CM.com

How to Build AI for the Future

You start with one agent, and before you know it, you will have an entire agentic workforce! Plan ahead and future-proof your AI endeavors with seamless integrations and monitored control.

Wero
Apr 10, 2025 • Payments

Wero Explained: The Future of Payments Across Europe

It still seems to be in the future, but Wero will soon replace local European payment methods. In several countries, Wero has already been introduced, such as in Germany, France and Belgium. The Netherlands will follow soon. What is Wero and what can you as a consumer or merchant expect from this new payment method?

blog-interview-halo-customer-service
Mar 20, 2025 • Chatbots

Chatting with the Near Future: AI's New Role in the Customer Experience

AI innovations in customer service are emerging more rapidly than ever before, especially with the latest addition of Agentic AI and it’s AI Agents. We spoke with Roel Jansen, our Head of Commerce of our Engagement Platform, on how these AI advancements are transforming customer interactions and enhancing the experience. With Roel's expertise and vision, discover the future of customer service and what it means for businesses today. Whether you're an AI enthusiast or just curious about the future, you won't want to miss these engaging insights!

Is this region a better fit for you?
Go
close icon