Capitalize on Facebook Messenger’s rapid growth and stay ahead of your competitors.
Businesses and users exchange over 20 billion messages monthly on Facebook Messenger for Business.
Facebook Messenger is the leading messaging platforms in the U.S., with over 2 million downloads per month.
Over 300,000 active bots on Messenger help businesses & customers exchange 8 billion mobile messages daily.
Businesses using Facebook Messenger for marketing have 70% higher open rates than email campaigns.
Over 7 million brands use Facebook Messenger for Business to reach customers on mobile devices.
Engage with more prospects and customers by adding Facebook Messenger as an OTT chat channel.
Guarantee deliverability with SMS fallback, even when the internet connection drops.
Convenient conversations via Messenger enable more engagement, sales and revenue for your business.
With Facebook Messenger for Business, you can expand your reach and deliver engaging customer experiences. Combine sales, support, marketing, and other communications in a single inbox.
Reach customers on one of the most popular messaging channels
Offer ways to browse and pay directly within Facebook Messenger
Create more brand awareness by linking your ads to Messenger
CM.com makes it easy to start using Facebook Messenger. Use CM.com’s Facebook Messenger for Business API or access Messenger from our multi-channel messaging platform, Customer Contact.
Customer Contact lets you manage all conversations from Facebook Messenger, WhatsApp, Apple Business Chat, SMS, and more in one place. Improve your service quality and keep customers satisfied!
Make two-way messaging a breeze for your business with customizable chatbots. Facebook Messenger offers several ways to manage customer expectations, including auto responses, greet-a-customer, response wait times or out-of-office messages.
Add a chatbot that tackles frequently asked questions to save even more time and reduce your support team’s workload.
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