With 2 billion active users each month, Messenger is used in more countries than any other chat app in the world.
Businesses can improve sales and engagement by using Click-to-Messenger advertisements (ads that click to messenger).
We guarantee the delivery of your message every time. If there is no internet connection available an SMS fallback is initiated.
By using one of the most well-rounded apps available, you can expand your reach whilst increasing engagement. It offers you the option to recruit, support, advertise and combine the inbox with multiple social apps.
Show customers, you support them via their favourite channel.
Create more brand awareness by linking ads to the messenger.
Have the option to sell and complete transactions in-channel.
Combine Facebook Messenger & WhatsApp, as well as Viber and Twitter, into a single interface or use the channels your consumers prefer. Optimise customer service for you and your customers.
Connect them all in one interface and deliver superior experiences or use our Business Messaging API to integrate Facebook Messenger into your own software.
Benefit from built-in features like quick replies and chatbots. Insert rich media into the conversation, amplify your communication with pictures, videos, locations, opening hours, and more.
Facebook Messenger's growth rate estimating 2.4 billion users by 2021.
Every month about 20 billion messages take place between businesses and users.
Over 300,000 bots exchange 8 billion mobile messages, daily.
Facebook Messenger has 70% higher open rates than email campaigns.
Over 7 million businesses use Facebook Messenger to attract their audience.
Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high volume two-way messaging and global reach capabilities.
Read moreOne solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers through their preferred channel via one Omnichannel Inbox, or automate your conversations with a chatbot. For a five-star service.
Read moreCompare the use cases below
per month
Counts the number of unique users you engaged within a calendar month.
The best option for multiple messages to a limited set of users.
Use Cases: newsletters, daily updates.
per month
Counts the amount of 24-hours window messages to a unique user.
The best option for chats with customers with a clear start and endpoint.
Use Cases: customer support, Q&A, conversational bots.
per month
Counts all inbound and outbound messages to applicable channels.
The best option for single messages with limited responses.
Use Cases: notifications, reminders, marketing
A monthly active user is a unique contact point (phone number or social media channel ID) with whom conversations were held within a calendar month - regardless of the number of conversational messages exchanged between end users i.e. customer and a WhatsApp Business account.
Facebook Messenger is just 1 of many messaging channels used by more and more brands. Their emergence generates many questions from businesses. Chat with your customers on their preferred Mobile Channels.
Download guideFacebook Messenger is one of the most powerful online tools for customer contact today. The chat-centric feature offers a new world of opportunities for brand presence, engagement, effective customer support and increased sales conversions.
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