Facebook Messenger: More than just support
Add Facebook Messenger to complete your Facebook strategy
Facebook Messenger is one of the most powerful online tools for customer contact today. The chat-centric feature offers a new world of opportunities for brand presence, engagement, effective customer support and increased sales conversions.
Driving business outcomes, one conversation at a time
Reach over 2 billion active users
With 2 billion active users each month, Messenger is used in more countries than any other chat app in the world.
Combine adds with contact
With Click-to-Messenger ads (enabling ads that click to messenger), businesses drives engagement further and increase sales.
Use SMS fallback
We guarantee the delivery of your message every time. If there is no internet connection available, an SMS fallback is initiated.
Facebook Messenger: more than a chat app
By using one of the most well rounded apps available, you can expand your reach whilst increasing engagement. Whatever the method, Messenger lets you create a more engaging customer experience. It offers you the option to recruit, support, advertise and combine the inbox with multiple social apps. Start targeting your prospects and customers to serve them not only via Facebook, but Instagram as well.
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Show customers you support them via their favourite channel
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Have the option to sell and complete transactions in-channel
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Create more brand awareness by linking ads to messenger
Save valuable time with chat bots
Being present across multiple channels requires a bigger load of messages and their responses for businesses.
Messenger offers several options to manage customer expectations. From auto responses and greet-a-customer to letting them know when they can expect a response or a simple "out of office".
Implementing a bot will reduce the load by tackling the most frequently asked questions first to save even more time. Choose to implement our bot or connect an existing one to our API.
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