Jul 14, 2021 •
How E-commerce Brands Can Accelerate Sales with Conversational AI Chatbot
Customers today have easy access to all the channels and data to make decisions without the need to leave their homes. With more customers switching to online shopping during the pandemic, the value of digital channels has increased enormously in the recent past. These shifts in decision-making and buying behavior, especially throughout 2020, have impacted businesses in many ways and have massive implications, especially on e-commerce businesses.