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Communications Platform

CPaaS (Communications Platform as a Service)

Connect once, communicate forever. Easy and cost-effective solutions to reach your audience.

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Mobile Messaging and Voice for Business Communication

Reach your customers everywhere, within a single powerful platform. Our APIs provide access to multiple messaging and voice channels.

Watch the video to get a first impression of our Communications Platform.

Connect with customers on any channel and expand your reach.

SMS

Send and receive text messages globally using our SMS API or send personalized marketing messages from our platform via Campaigns.

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Conversational Channels

Provide your customers with on-the-go access to your business via all their favorite conversational channels like WhatsApp and Apple Messages for Business.

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Voice

Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP products.

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All Available Channels

SMS
WhatsApp Business API
Apple Messages for Business
Viber
Instagram Messaging
Facebook Messenger
RCS
Voice
Push
sms notification

Send and Receive SMS Messages Worldwide

Our SMS Gateway makes it easy to send bulk text messages across the globe. Build communication flows for every interaction with your customers, from notifications and user verification to machine-to-machine and marketing notifications.

  1. Connect your application and website to our API

  2. Use our georedundant Cloud Platform for reliable global messaging

  3. Get your brand officially verified by Google

  4. Keep control of your traffic via our Apps and API

Read More About SMS
conversational channels

Communicate on Conversational Channels

Use our platform to engage your customers via their preferred channels for customer support, campaigns, transactional notifications, and more. Combine WhatsApp, Apple Messages for Business, and Twitter or select the channels your customers prefer most.

  1. Get access to all your customer's preferred channels with one API

  2. Add new channels with a few lines of code

  3. Rely on a strong platform to engage with your customers

Start Calling in a Matter of Minutes

Easily scale your Concurrent Channels and Call Setups per second. CM.com can handle both your inbound and outbound capacity. Get insights into each call for anti-fraud purposes, such as timestamps, destination, surcharges, and more.

  1. Set Up Your SIP Trunk in minutes

  2. Build Voice experiences with our Voice API

  3. Select inbound numbers for customer contact

  4. Up to 50% costs savings

Read More About Voice

TRUSTED BY COMPANIES WORLDWIDE

portingcx
bmw group
takeaway.com
tantan
sushishop
etam
parkmobile
redjepakketje
randstad

Ready to Get Started?

Benefit from our Communications Platform with all the tools and solutions you can imagine.

Engage and make your customers happy, send them delivery notifications, booking confirmations, and appointment reminders, at the moment it matters.

Discover all possibilities today.

Contact UsTo Our Platform Pricing

Scalability, Quality and Cost Savings Under One Roof

Full Control With Platform Apps

Use the Voice Management app to set up and manage your SIP trunks. Or easily configure your Messaging Gateway connections in the Channels App and start within minutes!

Scale up via our Global Cloud Platform

Our global privately-owned cloud platform is geo-redundant and directly connected to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.

Analytics and Logging

For our Voice and Messaging channels, we provide clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.

API Access for Programmable Voice

Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.

Unique API for All Messaging Channels

We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add extra channels such as SMS, WhatsApp, Viber and more.

Latest Articles

whatsapp-business-message-templates
Mar 03, 2024 • WhatsApp

How to Use WhatsApp Business Message Templates?

There are several ways to use WhatsApp Business to communicate with your customers. One way is via the customer care window, in which case the conversation is initiated by the customer. If you want to reach out to your customer first – once you have received an opt-in from them to do so - you can make use of the so-called Message Templates.

whatsapp-business-platform-conversation-categories
Feb 27, 2024 • WhatsApp

WhatsApp Business Platform Conversation Categories

WhatsApp Business Platform has a wide range of exciting features to optimize communication with your customers at every touchpoint of the customer journey. To better facilitate these features, Meta has divided the different conversations one can have with their customers into four categories. Let's explore!

whatsapp-business-blog_image-newsletters-announcements
Feb 22, 2024 • WhatsApp

What Is a WhatsApp Newsletter and How Does It Work?

WhatsApp newsletters are messages that can be sent from a brand's WhatsApp business account to a specific audience of customers with information that's relevant to them. You can send people special offers, exclusive discounts, and new product announcements. You can also personalize these offers based on special events like holidays and birthdays, or annual promotions like Black Friday and Cyber Monday.

whatsapp business retail ecommerce
Feb 22, 2024 • WhatsApp

How to Use the Whatsapp Business Platform in Retail and eCommerce

In today's digital age, businesses are always looking for ways to connect with their customers quickly and efficiently. One of the most popular communication tools that have emerged in recent years is WhatsApp, which is widely used around the world. The WhatsApp Business Platform provides businesses with an easy way to manage their customer communication, automate responses, and provide better customer service. In this blog, we will explore how retailers and eCommerce businesses can use the WhatsApp Business Platform to enhance their customer engagement, drive sales, and build a loyal customer base.

whatsapp business features blog
Feb 18, 2024 • WhatsApp

WhatsApp Business Features to Boost Your eCommerce Business

WhatsApp Business gives business owners a presence on one of the world's most popular social messaging apps which allows them to communicate more effectively with their customers and help their businesses grow in the online marketplace. Here are just some of the features that have already made the WhatsApp Business Platform an essential part of people's eCommerce practices across the world.

WhatsApp Business Customer Care Window
Feb 18, 2024 • WhatsApp

What is the WhatsApp Business Customer Care Window?

With the WhatsApp Business Platform, there are two ways to communicate with customers. Once a customer opts in to receive messages from your business, you can initiate a conversation by sending notifications via so-called Messages Templates, or the customer can initiate a conversation with your business.

whatsapp-business-blog_image-deals-offers
Feb 11, 2024 • WhatsApp

Increase Conversion With Promotional Messages on WhatsApp

In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.

introducing-payments-on-whatsapp
Feb 11, 2024 • WhatsApp

Introducing Payments on WhatsApp for the Ultimate End-To-End Customer Experience

Payments are the newest addition to WhatsApp Business Platform's impressive repertoire of powerful customer engagement tools. In this blog we'll introduce how payments on WhatsApp work, and discuss the benefits.

whatsapp-business-blog-image-conversational-commerce_payment
Feb 04, 2024 • WhatsApp

How to Use WhatsApp Business for Conversational Commerce?

Conversational Commerce is a type of eCommerce that focuses on two-way conversations with customers via the use of online chat tools. It's a concept that's actually been around for quite some time, with former Developer Experience Lead at Uber, Chris Messina, describing it as "the intersection of messaging apps and shopping" back in 2015.

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