Reach your customers everywhere, within a single powerful platform. Our APIs provide access to multiple messaging and voice channels.
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Connect with customers on any channel and expand your reach.
Send and receive text messages globally using our SMS API or send personalized marketing messages from our platform via Campaigns.
Provide your customers with on-the-go access to your business via all their favorite conversational channels like WhatsApp and Apple Messages for Business.
Make, receive and automate your business calls. Reduce costs and improve efficiency with our VoIP products.
Our SMS Gateway makes it easy to send bulk text messages across the globe. Build communication flows for every interaction with your customers, from notifications and user verification to machine-to-machine and marketing notifications.
Connect your application and website to our API
Use our georedundant Cloud Platform for reliable global messaging
Get your brand officially verified by Google
Keep control of your traffic via our Apps and API
Use our platform to engage your customers via their preferred channels for customer support, campaigns, transactional notifications, and more. Combine WhatsApp, Apple Messages for Business, and Twitter or select the channels your customers prefer most.
Get access to all your customer's preferred channels with one API
Add new channels with a few lines of code
Rely on a strong platform to engage with your customers
Easily scale your Concurrent Channels and Call Setups per second. CM.com can handle both your inbound and outbound capacity. Get insights into each call for anti-fraud purposes, such as timestamps, destination, surcharges, and more.
Set Up Your SIP Trunk in minutes
Build Voice experiences with our Voice API
Select inbound numbers for customer contact
Up to 50% costs savings
Benefit from our Communications Platform with all the tools and solutions you can imagine.
Engage and make your customers happy, send them delivery notifications, booking confirmations, and appointment reminders, at the moment it matters.
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Contact UsTo Our Platform PricingUse the Voice Management app to set up and manage your SIP trunks. Or easily configure your Messaging Gateway connections in the Channels App and start within minutes!
Our global privately-owned cloud platform is geo-redundant and directly connected to multiple carriers and operators. It makes it easy for you to scale-up your traffic with no hassle.
For our Voice and Messaging channels, we provide clear and detailed Analytics and Logging Apps as well as the possibility to get all your insights and information via our APIs.
Implement additional voice functionality on top, or instead of our SIP Trunking service. Build voice applications from scratch, or implement our prefab building blocks with our APIs.
We provide all our messaging channels under one unique Business Messaging API. Easily integrate, scale-up or add extra channels such as SMS, WhatsApp, Viber and more.
There are several ways to use WhatsApp Business to communicate with your customers. One way is via the customer care window, in which case the conversation is initiated by the customer. If you want to reach out to your customer first – once you have received an opt-in from them to do so - you can make use of the so-called Message Templates.
WhatsApp Business Platform has a wide range of exciting features to optimize communication with your customers at every touchpoint of the customer journey. To better facilitate these features, Meta has divided the different conversations one can have with their customers into four categories. Let's explore!
WhatsApp newsletters are messages that can be sent from a brand's WhatsApp business account to a specific audience of customers with information that's relevant to them. You can send people special offers, exclusive discounts, and new product announcements. You can also personalize these offers based on special events like holidays and birthdays, or annual promotions like Black Friday and Cyber Monday.
In today's digital age, businesses are always looking for ways to connect with their customers quickly and efficiently. One of the most popular communication tools that have emerged in recent years is WhatsApp, which is widely used around the world. The WhatsApp Business Platform provides businesses with an easy way to manage their customer communication, automate responses, and provide better customer service. In this blog, we will explore how retailers and eCommerce businesses can use the WhatsApp Business Platform to enhance their customer engagement, drive sales, and build a loyal customer base.
WhatsApp Business gives business owners a presence on one of the world's most popular social messaging apps which allows them to communicate more effectively with their customers and help their businesses grow in the online marketplace. Here are just some of the features that have already made the WhatsApp Business Platform an essential part of people's eCommerce practices across the world.
With the WhatsApp Business Platform, there are two ways to communicate with customers. Once a customer opts in to receive messages from your business, you can initiate a conversation by sending notifications via so-called Messages Templates, or the customer can initiate a conversation with your business.
In an age of mass marketing, as well as constant TV, internet and email advertising, it’s safe to say that sales periods can be something of an overwhelming experience for consumers around the world. Inundated with information from companies, people could be forgiven for wanting to switch off their phones, radios and televisions and ignore all forms of marketing until the sales period is all over. As an eCommerce owner, you should always be looking to avoid this by diversifying your marketing strategy in a way that suits your customers needs and sensibilities.
Payments are the newest addition to WhatsApp Business Platform's impressive repertoire of powerful customer engagement tools. In this blog we'll introduce how payments on WhatsApp work, and discuss the benefits.
Conversational Commerce is a type of eCommerce that focuses on two-way conversations with customers via the use of online chat tools. It's a concept that's actually been around for quite some time, with former Developer Experience Lead at Uber, Chris Messina, describing it as "the intersection of messaging apps and shopping" back in 2015.
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