Achieve More in Financial Services

Develop capabilities that lead high-impact digital transformations, helping companies live up to customer expectations.

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Industries next icon Financial Services

Financial Services in 2022

60 - 85%

In Europe, the preference for handling digital transactions day-to-day is as high as about 60-85% (McKinsey).

82%

of CFOs say they intend to increase investment in digital capabilities (Gartner).

89%

Mobile banking gains popularity. 89% of US respondents say they frequently use mobile banking channels (InsiderIntelligence).

IT and ops conversational commerce

Secure & Engaged

Innovations continue to disrupt the financial market. Be it fintech, cryptocurrency, new payment methods, or communication channels.

Offer effortless, secure experiences, while staying compliant.

Understanding CX in financial service

Discover the Importance of CX

Financial services depend on few critical moments of customer interaction throughout the year. During those moments businesses should strive to deliver the best customer experience possible.

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Our Customers

Personalize Every Interaction

You need to provide a holistic human experience to truly succeed in the digital age. Put the customer first, deliver a personalized experience and build trust.

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Self-service has proven to be successful in the banking and financial sector. Service at your fingertips: fast & safe. Check your balance, change a password, or apply for a loan with ease.

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Customers want to reach you through channels they prefer. Via SMS, WhatsApp, Voice, Apple Messages for Business, or others.

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Safe & Compliant

Keep your business and customers secure. Authenticate, login, and confirm identity safely and easily.

At CM.com, we take security very seriously and are compliant with the highest security standards.

We Understand Your Challenges

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