Conversational AI Cloud

Automate Conversations and Ease Service Pressure

Design and deploy AI-powered chatbots across all channels efficiently with a single application - no coding needed.

Conversational AI Cloud engagement platform chatbot conversation

Empower Self-Service

Enable customers to resolve issues without speaking to a human agent

Provide 24/7 Support

Be available to customers no matter the time of day or night

Grow Without Costs

Scale your customer service support without additional operational costs

Easily Build Your Own Chatbot With AI

Set up and fuel your chatbot with accurate content in minutes. Conversational AI Cloud scans your website, PDFs and other knowledge sources to provide quick, accurate AI-generated answers without training, configuration or creating additional chatbot pathways.

Conversational AI Cloud interface engagement platform knowledge base

Deploy in Hours Not Weeks

Simply connect your website or knowledge sources and your chatbot is ready to go.

Customize to Your Tone of Voice

Personalize your chatbot to the tone of voice and style of your company.

Human Like Conversations

Create human-like conversations and move away from rigid chatbots with AI.

drag-and-drop builder

Customizable Chatbots That Put You in Control

Customize your chatbot's responses and control dialogue flows with an easy-to-use drag-and-drop builder, enabling you to ensure accurate, high-quality conversations for your customers.

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Simply Drag-and-Drop

Design, launch and maintain automated conversations with ease.

plug-and-play integrations

Integrate Existing Solutions

Utilize your existing technology stack with plug-and-play integrations.

FAQ module

Control Your Answers

Monitor and safeguard through pre-build conversations to ensure the right responses.

Goodbye Siloed Solutions.
Hello Engagement Platform.

Conversational AI Cloud seamlessly integrates with our suite of service and marketing tools to create a unified experience for both your customers and team members. It effortlessly works with our Mobile Service Cloud, Customer Data Platform and more.

Here's What Our Customers Have To Say

Recognized - Accredited - Secured

Juniper Research
Frost & Sullivan
Future Digital Awards
451 Research

From Startups to Enterprises

✔ Basic - From €500,-

Easily create a Generative AI Chatbot that generates responses from your own information, across all channels and smoothly transitions to live agents.

✔ Pro - From €1800,-

Build AI Chatbots with control and customisation through a Multi-Engine NLU, an easy-to-use dialogue builder without coding, and robust analytics.

✔ Enterprise - Request pricing

Implement AI Chatbots with role-based access, audit logs, revision tracking, and IP whitelisting to ensure top-level security and compliance.

Want to see Conversational AI Cloud in action? Fill out the form to request a free demo given by one of our experts.

Find Answers to Your Questions

What is Conversational AI?

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Conversational AI technology enables computers to engage in natural text conversations with customers, utilizing data, natural language processing, and machine learning to mimic human interactions. A prime example of Conversational AI in action is a chatbot facilitating instant, personalized responses to customer queries about products or services.

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What is an AI Chatbot?

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An AI chatbot is a computer program simulating human communication, widely employed in diverse online scenarios, from customer service to sales. Advances in technology have elevated chatbots from basic, rigid tools to sophisticated systems that engage users in a remarkably human-like manner.

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What is a Generative AI Chatbot?

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A Generative AI chatbot draws on input from websites, PDFs, knowledge centres and other knowledge sources to generate dynamic responses, eliminating recognition issues, ensuring a hassle-free conversational experience and preventing the need to predefine answers. Generative AI enables instant chatbot set-up and generates contextual answers based on the preferred tone of voice aligned with your brand.

What is a Voicebot?

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A voicebot, or 'Conversational IVR,' is an AI-driven conversational agent using natural language understanding and voice recognition (speech-to-text). It interprets human speech, responding in everyday language with the help of a text-to-speech engine. Beyond familiar AI assistants, like Alexa or Siri, conversational interactive voice response (IVR) is increasingly popular in customer service as a prevalent form of conversational AI.

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Latest Articles ChatGPT blog logos
Apr 04, 2023 • Conversational AI

Unlocking the Potential of ChatGPT and Large Language Models: A Product Manager's Perspective

With the advent of ChatGPT, it feels like we’re venturing into a whole new world. Everyone can ask questions and give commands to what is perceived as an “omniscient” chatbot. Within a single week, it acquired 1 million active users. Big Tech got shaken up with Google introducing their LaMDA-based “Bard” and Bing Search incorporating GPT-4 with Bing Chat. There seems to be no limit to the enthusiasm. But what is ChatGPT? What does it mean for businesses? We discussed this with Arman van Lieshout, Product Manager at for our Conversational AI Solution.

eCommerce Add On Tech Stack blog image
Mar 23, 2023 • Conversational AI

Let’s Talk about the Benefits of Integrating a Chatbot with your Current Tech Stack

At, we've noticed that more and more people are interested in employing our chatbot as a virtual communication channel to help them streamline their eCommerce practices and improve the overall experience they offer to their customers. However, we’ve also noticed that one or two of our clients are unsure about whether they should replace their current systems with doing so.

Conversational AI Cloud web conversations blog woman chatting chatbot
Jan 30, 2023 • Conversational AI

How to Design and Customize Your Website Chatbot Without Coding

Chatbots can be a gold mine, but doesn’t it require much effort? Don’t worry; there’s no need to hassle your developers. You can design and implement a no-code chatbot on your website. In this article, you’ll find out why you’d want a chatbot and how it can look on your website.

Jan 12, 2023 • Conversational AI

Personalization in eCommerce: there's more than "Hi John"

Every eCommerce player knows personalization is essential. It’s how you build customer trust and comfort, make your messaging meaningful, and keep web shoppers coming back. But fewer realize how deep and broad personalization goes.

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Sep 26, 2022 • Conversational AI

3 Ways of Enhancing CX With Conversational Commerce (And How to Get Started)

See the chat apps that customers have on their phones? They aren’t just apps for socializing with others. Establish your brand presence on them and provide a phenomenal customer experience (CX), and they can be your gateways to generating more customer goodwill and sales. blog live chat human woman laptop
Aug 08, 2022 • Conversational AI

Exceptional Customer Service Starts With a Chat (App)

If a person needed customer support, they might have previously picked up the phone. They might have even sent an email. But what if there was an alternative channel that could help them get their issue addressed almost instantly?

SLA driven customer service
Aug 01, 2022 • Conversational AI

Optimising Customer Service With the Right Metrics

If you’re investing a sizeable budget in refreshing the way your customer service operates, you’ll naturally want to see significant ROI. It’s easy to focus on immediate results and then forget the iterative process of refining a solution to ensure it’s still delivering in 12 or 24 months and beyond.

customer service team
Jun 06, 2022 • Conversational AI

The Future of Customer Service Starts with Multidisciplinary Teams

86% of consumers say that good customer service can take them from one-time buyers to brand advocates. While great customer service is an essential focus of any successful brand — forward-thinking companies are forming customer-focused multidisciplinary teams to help create exceptional and positive customer experiences.

May 30, 2022 • Conversational AI

The Differences Between Chatbots and Conversational AI

Although chatbots and conversational AI are sometimes used interchangeably, they aren’t the same thing. Today we’ll review the difference between the two and which option is better for your business.

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