IT & Operations | Connect and Streamline Processes

Get direct connections to innovative communication channels while streamlining your operations.

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Departments IT & Operations

Deliver the Ultimate Customer Experience

Customers expect personalized experiences when communicating with businesses. Reimagine your business operations to deliver the ultimate customer experience. Overcome the complexities of managing these processes by connecting to an innovative and reliable partner.

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Trusted Worldwide

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Send SMS notifications

Streamline Processes & Interactions

Send SMS or WhatsApp notifications to connect with your customers at the right touch-points. This way, you lower no-show rates, reduce friction in your operational processes and improve efficiency.

Communication Platform
Connect to the Right Channels

Connect to the Right Channels & Engage

Engage and communicate with your customers on their preferred messaging channels such as WhatsApp, Apple Messages for Business, and RCS or Voice. Simply connect to all relevant communications channels and enable omnichannel conversations.

Conversational Channels
Sign, Identification & Verification

Sign, Identification & Verification

Allow customers to digitally sign documents and identify or authenticate themselves with OTP or other identity solutions. Create a seamless process while protecting your data, accounts, and user transactions.

Sign
it operations workforce

The Importance of a Consumer-Led Technology Estate.

As our lives become more intertwined and dependent on technology, consumer and end-user needs must be central to the development of technology estates.

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Conversational Commerce

#1 Conversational Commerce Provider

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Hear From Our Customers

To provide the best communication and driving experience, CM.com stepped in as a CPaaS partner to enable ConnectedDrive to be scalable and future-proof.

BMW

We have been working together with CM.com for years now and when did I ever have to call you to say something is wrong? Never! CM.com simply offers the best quality we can find and being the best quality platform is very important for us.

Takeaway.com

We agree on the idea that innovation needs continuous development and anticipation of growth. We want to be ahead of the customer's expectations and CM.com understands that.

Jamezz

We exceed customers' expectations when they want to buy the latest smartphone. In-store verification of identity, bank account, and credit is no longer time-consuming.

MediaMarkt

Future-Proof Your Business
With a Single Platform

Manage Your Processes at Scale

Connect Once, Communicate Forever

Connect to our Business Messaging and Voice API and communicate with customers on their preferred channels.

Complete Infrastructure

Connect to our infrastructure and overcome connection complexity with communication providers.

Scalable

Scale your business according to your customer's needs in a sustainable way. Expand in new regions and increase your traffic.

Reliable, Secure & Compliant

Connect to a single platform, with global connectivity for secure, high-volume messaging and payments.

Easy-to-Connect APIs & Integrations

Use our easy-to-connect Business Messaging, and Voice API and integrate with our platform to future-proof your business.

Support & Monitoring

Receive real-time analytics and detailed insights, in addition to the security of 24/7/365 support and NOC monitoring. 

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SMS Messaging guide

SMS Messaging for Business Communication

Learn about the six key features that help your SMS strategy succeed.

In this guide, we share how you can use SMS to enhance your business communication and how to select the right SMS partner for your business.

Download Guide

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