Financial Services
Preference for handling everyday transactions digitally is as high as about 60-85% across Europe. (McKinsey)
of CFOs say they intend to increase investment in digital capabilities. (Gartner)
Mobile banking gains popularity. 89% of US respondents say they use mobile banking channels (InsiderIntelligence)
Engage with customers via different channels and provide proactive service during all moments of the customer journey.
Watch the video to discover all possibilities.
The banking industry is undergoing a once-in-a-lifetime digital transformation. Increase your domestic and international reach and provide more flexible banking for your customers.
Fast shifts in customer expectations are causing companies to rethink the way they connect with customers. Advisory firms need a new approach to help companies meet rising digital expectations.
Streamline the insurance process and simplify your customer engagement. Digitization enables the shift from siloed approaches to more relevant and personalized communications.
Insurer Onlia uses a Conversational AI chatbot to service customers in an always-on capacity, while maintaining a human touch
With Conversational AI Cloud, online insurer InShared has one tool that allows them to improve customer service internally and externally.
Under the guise of "see first, pay later" Billink deploys iDIN to allow customers of online shops to pay afterwards.
Keep your business and customers secure. Authenticate, login, and confirm identity safely and easily.
At CM.com, we take security very seriously and are compliant with the highest security standards.
New innovations keep disrupting the financial market. Fintech, cryptocurrency, new payment methods, and communication channels.
Offer effortless, secure experiences, while staying compliant.
Authenticate, login, and confirm identity safely and easily.
Customer service interactions are make-or-break moments. In financial services, customers only contact you when it's really necessary. Make sure you help them in the best possible way.
Trust is key in Financial Services. Therefore, a personal relationship with your customers is highly valued. Explore how this can be achieved in Marketing & Sales.
Technology should work for people, not against them. Streamlining your operations will help you live up to customer expectations.
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Customer Service
