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"For twenty-five years, our customers have conducted tens of millions of conversations on our platforms. Thanks to our deep technological expertise, our experience with large volumes of data, and the strength of our team, we are now able to launch this Agentic AI Platform. With HALO, we're setting a new standard for business automation."
- Jeroen van Glabbeek, CEO CM.com
A New Era: From Assistant to Agent
With the launch of HALO, CM.com heralds the 'Agentic AI era,' where AI not only responds to queries but proactively offers solutions. This new generation of AI can independently perform complex tasks that typically require significant time and resources.
Companies like AS Watson, known for Kruidvat and ICI PARIS XL, have already implemented HALO and are enthusiastic about the platform's possibilities. It provides faster and more personalized service with smart solutions for both customers and employees.
With HALO, CM.com adds Agentic AI to its communication, marketing, and payment platforms. The applications of CM.com's Agentic AI Platform are endless.
Jeroen van Glabbeek emphasizes this:
"With HALO, we can support businesses and institutions in optimizing all business processes. Beyond customer contact, debt collection, HR tasks, and legal support, our platform can even deliver programming work to optimize business processes."
Preparing for the Future
In recent years, organizations have gained experience with AI assistants that primarily work on a query basis. The Agentic AI Platform HALO takes this a step further by offering proactive support that enables organizations to be ready for the future. CM.com provides implementation guidance to ensure companies can fully benefit from HALO's advantages.
