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Camilla Holroyd

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Recent Press Releases

Mobile Service Cloud Research Ticketing Messaging Voice

Feb 16, 2023 • Ticketing

CM.com announces new deals with Amnesia, Ibiza and TixBox, MENA

CM.com today announces two new deals with Ibiza institution Amnesia, and TixBox, the ticketing partner for Alchemy Project who are a leading entertainment company in the Middle East and North Africa.

Nov 24, 2022 • Customer Experience

75% of UK consumers only reach out to customer service as a last resort

Study reveals 79% of UK respondents say they only make a phone call when it’s urgent.

Nov 03, 2022 • Ticketing

The Future of Live Research Report | Exploring the new normal in the live events industry

Today CM.com launch a brand new report summarising the results from a nationwide, representative survey looking at the shifting attitudes and behaviours of live music fans in the UK.

Nov 02, 2022 • Mobile Service Cloud

CM.com and Shopware announce partnership for further expansion

CM.com, a global leader in cloud software for conversational commerce, is partnering with Shopware, a provider of an open-source eCommerce platform.

Oct 20, 2022 • Research

Almost half of customer enquires to leading UK travel companies fail to get a response

Study reveals that just 20% of travel companies only provide 24-hour customer support.

Oct 18, 2022 • Customer Data Platform

CM.com named an ‘Established Leader’ in Juniper Research's CDP Vendor Competitor Leaderboard

Juniper Research’s Competitor Leaderboard: CDP Vendors places CM.com as one of 14 leaders in the market.

Oct 04, 2022 • Mobile Service Cloud

CM.com launches Voice in Mobile Service Cloud

CM.com, a global leader in cloud software for conversational commerce, today launches Voice as a channel in Mobile Service Cloud, to connect customers and companies via phone, and any messaging channel.

Sep 29, 2022 • Research

42% of customer queries to leading UK retailers go unanswered

Study reveals correlation between retailer success and customer service commitment.

Aug 17, 2022 • Awards

Juniper recognises CM.com as leader in CCaaS market

Juniper Research ranks CM.com, a global leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Jun 07, 2022 • CM.com

CM.com selected as Euronext Tech Leader

CM.com, a global leader in cloud software for conversational commerce, has been selected to participate in Euronext Tech Leaders.

Jun 01, 2022 • Messaging

CM.com named an official partner of Google’s Business Messages

CM.com, a global leader in cloud software for conversational commerce, has been named as an official partner of Google’s Business Messages, integrating Google’s Business Messages into its offering, building on the companies expertise across a wide variety of conversational channels, and consolidating its position as a world leader in omnichannel communications.

May 26, 2022 • Events

FKP Scorpio and CM.com’s Appmiral start long-term partnership for mobile event apps

Today, FKP Scorpio – one of Europe’s foremost promoters of festivals, tours, and local concerts – has chosen the all-in-one experience event platform, CM.com’s Appmiral, as its app provider in a multi-year partnership. The partnership will kick off in time for the first full events season in over two years.

May 19, 2022 • Awards

CM.com named ‘Leading Challenger’ in Mobile Voice by Juniper Research

New report, Mobile Voice Strategies: Future Monetisation Opportunities & Market Forecasts 2022-2026, places CM.com amongst top ten global market leaders.

May 12, 2022 • Ticketing

CM.com wins exclusive ticketing deal with Glamorgan County Cricket Club

Multi-year deal will see Glamorgan replacing its existing ticketing solution to use CM.com’s platform exclusively.

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