Camilla Holroyd
Notre-Dame Cathedral has partnered with CM.com to implement a free digital time-slot reservation system as part of its reopening. After 5 years of restoration following the fire in April 2019, Notre-Dame has reopened its doors to welcome millions of worshippers and visitors.
CM.com, a leading global provider of live event and customer engagement solutions, is proud to announce its collaboration with Necto Future Group in supporting the upcoming UK show of US hip-hop legend 50 Cent. 50 Cent will headline Tottenham Hotspur Stadium on the 3rd July 2025 alongside Mary J Blige, with support from Davido, to a crowd of 60,000 fans. As part of the collaboration, Necto Future Group will leverage CM.com’s ticketing and event management technology to deliver a memorable fan experience for attendees.
In 2024, the Olympic and Paralympic Games will take place in Paris. During these spectacular events, NOC*NSF, with the TeamNL Houses, will establish a meeting place for Dutch fans to come together and enjoy matches and celebrations. CM.com and NOC*NSF have entered into a multi-year deal to fully support this initiative, with CM.com assisting in creating the ultimate fan experience before, during, and after the event through ticketing, an event app, and mobile communication.
CM.com is proud to announce the launch of its cutting-edge feature, 'Safeguard: Destination Management.' This innovative addition to the company's robust platform empowers customers to protect themselves against artificially inflated traffic (AIT) fraud by managing messaging traffic to specific destinations.
CM.com is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.
The partnership sees DFS integrate the ‘Sofia’ chatbot into their online customer service.
New study reveals consumer frustration with personalisation efforts is harming overall brand perception.
CM.com announces the kickstart of its new cross-product Generative AI platform with ten leading customers.
Study reveals 85% of employees surveyed feel that information on general procedures is not easily accessible.
CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.
CM.com today announces two new deals with Ibiza institution Amnesia, and TixBox, the ticketing partner for Alchemy Project who are a leading entertainment company in the Middle East and North Africa.
Study reveals 79% of UK respondents say they only make a phone call when it’s urgent.
Today CM.com launch a brand new report summarising the results from a nationwide, representative survey looking at the shifting attitudes and behaviours of live music fans in the UK.
CM.com, a global leader in cloud software for conversational commerce, is partnering with Shopware, a provider of an open-source eCommerce platform.
Study reveals that just 20% of travel companies only provide 24-hour customer support.
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