CM.com is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.
Austin, Texas, July 27, 2023 - CM.com, a leading global communications platform, is proud to announce its recent recognition as the recipient of the prestigious Rising Star Award in 2023 at the GTS Open House at the renowned Detroit Athletic Club.
Consumers today expect personalized experiences throughout their customer journey. Numerous retailers are falling short of meeting these expectations, but a recent study conducted by CM.com sheds light on the potential for improving overall brand perception by enhancing consumer experiences with personalization opportunities.
CM.com announces the kickstart of its new cross-product Generative AI platform with ten leading customers.
CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.
CM.com, a global leader in conversational commerce solutions, is excited to announce its partnership with SpeechLogix Inc., a leading provider of automated voice technology.
Juniper Research ranks CM.com, a global leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.
CM.com, a global leader in cloud software for conversational commerce, has been named as an official partner of Google’s Business Messages, integrating Google’s Business Messages into its offering, building on the companies expertise across a wide variety of conversational channels, and consolidating its position as a world leader in omnichannel communications.
CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.
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