Get WhatsApp Business: The #1 Messaging Channel

Drastically improve engagement in your Customer Communication through WhatsApp for Business messaging.

Create an account on CM.com

To kickstart the process, register for free on our platform. Existing customers can simply log in to get started.

Request access

Once logged in, you will find "Channels" on your dashboard - request access via the WhatsApp icon. We'll keep you informed throughout the on-boarding process.

WhatsApp for customer service

Once approved you can start sending messages with WhatsApp. Use our Contact Center tool or the WhatsApp API to provide customer support via WhatsApp

WhatsApp is indispensable to the customer journey. From getting to know your company and its services, to coming back with a question about the tenth product they bought from you, customers turn to messaging in every step of the buying process.

WhatsApp opens up a world of opportunities to grow revenue, reduce pressure on customer service and minimise friction on the path towards the purchase of products and services.

Over 1.5 billion people use WhatsApp every month
WhatsApp is actively used in over 180 countries
Available for consumers in 60 languages

Get started with WhatsApp

WhatsApp allows you to amplify your communication with rich content like pictures, videos, locations, and more.

With your business account you can set-up quick replies, indicate opening hours, show your address and link to your website. If your customers are not ready to make a purchase, they can get in touch with you to find that extra bit of information and support needed. Use the WhatsApp messaging app for:

Alerts: Updates, changes or reminders, alert when it matters
Customer Support: Talk with your customers and deliver support
Rich Content: Solving problems is easiest when you can use RC
Notifications: Reminders of deliveries, orders, and appointments

Try Customer Contact for free

$99.00

Monthly Pricing

ESSENTIAL PLAN

Get Your 1st Business Profile, Free
10 Message Templates
5,000 Messages/Month*
Online Support (Business Hours Only)
Additional $0,02 for >5,000 Messages/Month*

$299.00

Monthly Pricing

GROWTH PLAN

Get Your 1st Business Profile, Free
Easily Add Additional Profiles
100 Message Templates
50,000 Messages/Month*
24/7 Online & Phone Support
Additional $0.012 for >50,000 Messages/Month*

Custom

High-Volume Pricing

ENTERPRISE PLAN

Get Your 1st Business Profile, Free
Easily Add Additional Profiles
Unlimited Message Templates
Over 50,000 Messages/Month*
24/7 Dedicated Concierge Support & Service
Custom Pricing Available for >50,000 Messages/Month*

Get Your Custom Quote

Get Started, Today

Speak to an Expert

Simple Integration via API

Our API combines all important communication channels into a single platform, providing you with a high-volume and two-way customer engagement solution.

Access Our API Docs

One Platform For All Your Mobile Chats

Communicate with your customers on WhatsApp from one single platform and manage all your messaging apps together in one easy to manage inbox.

Customer Contact's WebApp

Selected Software Plugins

Our selected business partners also have the WhatsApp Business Solution integrated in their software and offer their customers direct access via an easy integration. Talk to our specialists.

Get Your Integration

2 Ways to Communicate with Customers via WhatsApp

There are two ways to communicate with your customer. Once a customer opts-in to receiving messages from your business, you can initiate a conversation by sending messages and notifications via so-called Messages Templates, or the customer can initiate a conversation with your business. By making smart use of Message Templates and the Customer Care Window, you can use WhatsApp as an easy and user friendly channel for customer care.

If you have questions about implementing WhatsApp as communication channel for your business, reach out to us directly via WhatsApp! Simply scan the QR code on the right. WhatsApp will open automatically and you can chat directly with one of our dedicated team members.

Don't have WhatsApp? Get a demo to see how your business and customers get maximum benefit.

(Your number will not be used for advertising purposes, it will be deleted immediately after contact).

Get Your Free Demo

Send a WhatsApp to CM.com

Customers turn to a multitude of chat apps to reach out to you for support. Availability on WhatsApp Business, Apple Business Chat, Viber and SMS is the new standard. How do you support all those channels, while efficiently handling queries on this multitude of channels?

By adding CM.com's Customer Contact WebApp, you can access, run, and manage all your multi-channel conversations in a single inbox. Customer Contact is 100% web-based and allows you to add and customize the messaging channels of your choice. Connect your top channels to simplify customer communications, and your business messaging.

Customize Your Channels

Start Customer Contact