CM.com provides connection via messaging channels, a customer data platform, voice solutions and innovative payment methods
CM.com is a listed company that provides Conversational Commerce services from its privately owned cloud platform with 100% in-house developed software.
We believe that mobile communication will result in mobile commerce. Therefore, we continuously develop our private cloud platform, shaping the future of Conversational Commerce.
CM.com’s customer base is spread over 118 countries, generating messages to more than 220 destinations.
Customers include Tier 1 enterprises, government agencies, as well as small and medium sized enterprises. Our customers are supported by our teams based in one of our hubs worldwide.
CM.com provides messaging and voice channels such as SMS, OTT (Over The Top) apps, Voice API and SIP Trunking.
These channels can be combined with cloud platform features like Ticketing, identity services and a Customer Data Platform.
CM.com is a licensed Payment Service Provider (PSP) in the Netherlands, offering international and domestic payment methods and integrated payment methods.
Recognised as a Representative Vendor in the Gartner Market Guide
For the eighth year, CM.com has been awarded Best Managed Company by Deloitte
CM.com won the FD Gazellen 2017 for fastest growing company in the Netherlands
CM.com rated 5 stars in the Payment Service Provider category of the Emerce 100
CM.com is a cloud-based delivery platform for all communication channels including SMS, Voice, Email, OTT Messaging Channels and more.
Communicate with your customer on all popular messaging channels and combine with data tools and payment solutions for the optimal customer experience.
If you want to ensure that the customer journey leads to your product or service, your customer must find you in every step. Mobile companies go for the win.
Today, people all over the world are connected. All-day, every day. We enable our customers to be part of people's lives. Constantly searching for ways to better connect people with each other is what drives us.
“We don’t just want to be the best company in the domestic markets we operate, we simply want to be the best in the global market of conversational commerce."
Jeroen van Glabbeek CEO
"Every day, the same questions whirl through my brain: ‘What moves people and how can we improve the customer journey?’. This is my way of remaining future proof."
Gilbert Gooijers COO
My conclusion is unequivocal: “As an organization, you need to deliver at top level to be allowed to develop solutions for the BMWs of this world.”
Jan Saan CTO
The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek. Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.Read more
Our contribution to society: 'Do what you like, what you are good at and contribute to society'. That is the backbone of CM.com.
Giving back to the community is just as important for us as financial profit. we focus on helping young people to fulfill their dreams. Regardless of their race, gender or social background.
"There is really no point in running a company unless you get to share your learnings. I think helping others is one of the main goals in life." Gilbert Gooijers, co-founder CM.comRead more
Number of messages: 2.5 billion
Number of voice minutes: 141.3 million
Total payments processed: € 625.4 million
Number of tickets sold: 1.9 million
USA & Africa: Los Angeles, Cape Town, Kenya
Europe: Brussels, Paris, London, Nuremberg, Barcelona
Netherlands: Breda, Enschede, Utrecht
Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen
CM.com is ISO 9001, ISO 14001, ISO 20000-1 and ISO 27001 certified
We have embraced the principles that lie at the base of the GDPR
CM.com was approved by the Betaalvereniging (Dutch Payments Association) as PSP
We are fully compliant with PCI DSS as a Level 1 Service Provider.
Fulfil your job with your own insights, skills and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!
We embrace a friendly and professional working environment and want to give you the freedom to shape your own job based on your skills and knowledge. Do you have what it takes? Find out more about the team you should be part of.Open vacancies
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