About CM.com | Inside a Communication Platform

CM.com provides connection via messaging channels, a customer data platform, voice solutions and innovative payment methods

About CM

Take the next step into Conversational Commerce

CM.com is a listed company that provides Conversational Commerce services from its privately owned cloud platform with 100% in-house developed software.

We believe that mobile communication will result in mobile commerce. Therefore, we continuously develop our private cloud platform, shaping the future of Conversational Commerce.

CM.com’s customer base is spread over 118 countries, generating messages to more than 220 destinations.

Customers include Tier 1 enterprises, government agencies, as well as small and medium sized enterprises. Our customers are supported by our teams based in one of our hubs worldwide.

  1. Channels

    CM.com provides messaging and voice channels such as SMS, OTT (Over The Top) apps, Voice API and SIP Trunking.

  2. Cloud Platform

    These channels can be combined with cloud platform features like Ticketing, identity services and a Customer Data Platform.

  3. Payment Provider

    CM.com is a licensed Payment Service Provider (PSP) in the Netherlands, offering international and domestic payment methods and integrated payment methods.

Accreditation and Awards

gartner

Gartner CPaaS Vendor

Recognised as a Representative Vendor in the Gartner Market Guide

deloitte-best-managed-company

Best Managed Company

For the eighth year, CM.com has been awarded Best Managed Company by Deloitte

FD Gazellen 2017

FD Gazellen 2017

CM.com won the FD Gazellen 2017 for fastest growing company in the Netherlands

Emerce 100

Emerce 100

CM.com rated 5 stars in the Payment Service Provider category of the Emerce 100

Who we are and what we do

The #1 platform for mobile communication

Communications Platform as a Service

CM.com is a cloud-based delivery platform for all communication channels including SMS, Voice, Email, OTT Messaging Channels and more.

Conversational Commerce

Communicate with your customer on all popular messaging channels and combine with data tools and payment solutions for the optimal customer experience.

The Mobile Customer Journey

If you want to ensure that the customer journey leads to your product or service, your customer must find you in every step. Mobile companies go for the win.

Making life easier, safer and more beautiful

Today, people all over the world are connected. All-day, every day. We enable our customers to be part of people's lives. Constantly searching for ways to better connect people with each other is what drives us.

It all started with 1 SMS

The story of CM.com started back in 1999, with this one message: “Will you join me at Highstreet?”. This was the SMS Gilbert Gooijers sent to Jeroen van Glabbeek. Starting out as Club Message, co-founders Jeroen and Gilbert introduced sending SMS messages to groups in 1999. This was used to inform visitors of discotheques in the Benelux on guest DJs, time-tables, contests, discounts and more weekend news; right on the exact moment it matters for the visitor.

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Will-you-join-me-at-highstreet

Corporate Social Responsibility at CM.com

Our contribution to society: 'Do what you like, what you are good at and contribute to society'. That is the backbone of CM.com.

Giving back to the community is just as important for us as financial profit. we focus on helping young people to fulfill their dreams. Regardless of their race, gender or social background.

"There is really no point in running a company unless you get to share your learnings. I think helping others is one of the main goals in life." Gilbert Gooijers, co-founder CM.com

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cordaid cm.com

BUSINESSES WHO TRUST IN US

toyota
dineplan
etam
accor hotels
takeaway.com
bmw group
bmw
mini cooper
unicef
cordaid

2019 Key Results

  1. Number of messages: 2.5 billion

  2. Number of voice minutes: 141.3 million

  3. Total payments processed: € 625.4 million

  4. Number of tickets sold: 1.9 million

We work locally and globally with offices worldwide

  1. USA & Africa: Los Angeles, Cape Town, Kenya

  2. Europe: Brussels, Paris, London, Nuremberg, Barcelona

  3. Netherlands: Breda, Enschede, Utrecht

  4. Asia: Hong Kong, Dubai, Singapore, Tokyo, Shenzen

We work locally and globally with offices worldwide

Security & Compliance at CM.com

iso 9001

ISO certified

CM.com is ISO 9001, ISO 14001, ISO 20000-1 and ISO 27001 certified

GDPR compliant

GDPR compliant

We have embraced the principles that lie at the base of the GDPR

payment provider

Payment Provider

CM.com was approved by the Betaalvereniging (Dutch Payments Association) as PSP

PCI DSS

PCI DSS Certified

We are fully compliant with PCI DSS as a Level 1 Service Provider.

Careers | Work @ CM.com

Fulfil your job with your own insights, skills and knowledge in an inspiring work environment. Flexible working hours, fresh lunch provided, and many opportunities for personal growth!

We embrace a friendly and professional working environment and want to give you the freedom to shape your own job based on your skills and knowledge. Do you have what it takes? Find out more about the team you should be part of.

Open vacancies

Got inspired? Discover our platform!

Our platform provides a smart combination of communication, messaging channels, payments and platform features. Start-ups and enterprise businesses rely on our platform for better marketing, sales and service.

Discover our range of products or reach out to us to see what we can do for your business.

Reach out to us CM.com Products