Apple Messages for Business

Engage Customers with Apple Messages for Business

Optimize the customer experience by integrating Apple Messages for Business into your communication suite.

apple-messages-for-business medium hero

Converse with your Customers Today

Interact with Apple Users

Connect with up to 1.4 billion active users on Apple devices with iOS 11.3. or higher and handle chats directly in iMessage

Enrich Customer Care

Enable easy and secure customer contact to help, schedule appointments and complete purchases with Apple Pay.

Guaranteed Delivery with SMS Fallback

Reach your customers anytime and anywhere. If there is no internet connection available, an SMS fallback is initiated.

Get a Direct Connection to iOS Users

Apple Messages for Business enables you to connect directly with your customers on iPhone, iPad, Mac, and Apple Watch.

Customers can engage with your business through the web, in-app, social media, Apple Maps, iOS Search, or by tapping on your business’ phone number.

Get Started
Apple Messages for Business Customer Service Conversation Example Image -

Improve Customer Service

On Apple Messages for Business, customers initiate the conversation when it's convenient for them. They have access to all of their past conversations.

Apple Messages for Business streamlines the customer service experience by removing long wait times to speak to an agent. You can integrate smart automation and chatbots to deliver seamless customer support.

Create an Account

Get Access to Apple Messages for Business: API or Software

Business Messaging API

Business Messaging API

Integrate directly with our Business Messaging API and connect to your customers on their preferred channels. Our API combines multiple communication channels into a single platform. Get access to high-volume two-way messaging and global reach capabilities.

Read more
Mobile Service Cloud

Mobile Service Cloud

One solution with everything you need to provide a seamless customer experience, anytime, anywhere. Interact with your customers on their preferred channel via one Omnichannel Inbox or automate your conversations with a chatbot.

Read more

Essential Messaging Channels for Your Business


Essential Messaging Channels Guide

Apple Messages for Business is just 1 of many messaging channels used by more and more brands. Their emergence generates many questions from businesses. Chat with your customers on their preferred mobile channels.

Download Guide

Request Apple Messages for Business Today

Speak with one of our experts today to see how our Apple Messages for Business API  or  SaaS solution can help your business.

Register NowBook a Demo