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Viber for Business

Drive Customer Engagement with
Viber for Business

Enhance brand interaction with your audience and forge lasting relationships

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Fuel Your Business Growth With Viber for Business

Meet your customers on their preferred communication channels. With Viber for Business, offer your audience rich, instant, and interactive experiences they desire. Leverage the full power of Viber for Business, enhancing marketing, commerce, customer service, and security.

Discovering the Benefits of Viber for Business

Verified & Trusted Channel

Verified Sender information is presented when users interact with a legitimate business, fostering trust for the consumer.

Dialogue & Engagement

Engage your audience when relevant to them with live chats and calls, ensuring the personal support they need and boosting your conversions.

Secure Communication

Viber offers secure communication through end-to-end encryption, ensuring that messages and media shared are protected from unauthorized access.

Guaranteed Delivery

Message delivery is guaranteed. If the recipient lacks an internet connection or doesn't have Viber installed, our system seamlessly switches to SMS as a backup.

Viber for business

Connect With Your Customers on Viber

Viber boasts 1 billion users across 193 countries worldwide, with its global community expanding every day, facilitating over 7 million interactions every minute.

With its suite of business communication tools and features, it enables companies to engage with their audience with personalized, highly relevant content.

Its global reach, combined with its trustworthiness, makes it a valuable platform for businesses looking to build and maintain strong customer relationships.

Contact Us

Why CM.com?

  1. Fast implementation and migration
  2. Integrate via API or software
  3. Premium customer support
  4. GDPR-compliant & secure

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How to Create AI Agents in Five Easy Steps

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Customer engagement technology trends in 2025

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Nov 25, 2024 • Messaging

Unified Messaging with RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

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May 09, 2024 • CM.com

Happy clients, happy agents: the platform effect in customer service

As a member of the customer service team, you stand on the frontline of customer interaction every day. In a world where customers demand quick and personalized service, long wait times, impersonal responses, or worse, incorrect answers, can quickly drive a customer away. Your goal, however, is to connect customers with your organization and deliver the best answers and service possible.

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Apr 03, 2024 • AI

How to use AI to improve customer service

Meeting customers' expectations remains the biggest challenge in service. Speed, convenience, and accurate responses are critical to achieving this. With the power of AI, customer questions can be identified, categorized, and resolved more quickly. Plus, your organization is continuously fed with data to improve the entire customer journey.

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Jan 18, 2024 • Messaging

WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

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Jan 18, 2024 • Marketing

Ads That Click to WhatsApp: What Are They and What Are the Benefits?

Successful marketing means creating personal and conversational experiences for your customers. And what better place to meaningfully connect to your customers than on their favorite social media platforms and channels such as Facebook, Instagram and WhatsApp? With ads that click to WhatsApp, aka click-to-chat WhatsApp ads, you can offer your customers the direct and personal engagement that they crave. Read all about it!