Keep customers engaged and informed with SMS. Reach your target audience, increase conversions and enhance customer service with SMS deliverability up to 95%.
Trusted by leading companies worldwide
Use SMS as a way to increase customer engagement and satisfaction and improve account security with our fast and reliable SMS messaging platform. We deliver messages within seconds around the world through our connectivity platform on our privately owned cloud infrastructure.
years of expertise
platform availability
SMS messages sent a year
international carrier connections
Achieve a 98% Open Rate For Your Marketing Campaigns With SMS. Increase your CTR and ROI with mobile-first SMS marketing.
Add SMS to your contact center and help your agents to connect with your customers. Send out notifications without losing that personal touch.
Use SMS One Time Passwords (OTP) to enhance the customer experience and increase the security of your (and your customers') online data.
Timely communication via SMS helps streamline your business flow. Send reminders for appointments, deliveries, late payments, and more.
Our SMS Gateway makes it easy to send bulk text messages across the globe.
Connect your website or application to our API for reliable and fast global messaging – and benefit from 60+ direct carrier connections to deliver your SMS.
Read moreUse Two-Way SMS to follow up on customer responses
Combat fraud with Safeguard: Destination Management
We inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com. An easy choice to inform our consumers proactively and to avoid the need to contact us and worry about their order.
With SMS via CM.com, we can reach a lot of people very quickly. Randstad needs and uses CM.com’s services to quickly and reliably send messages: for us, time is money.
SMS plays a crucial role in BMW’s ConnectedDrive services. CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.
Benefit from our Bulk SMS solutions with all the tools and features to enrich your message. Make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters. Discover all the possibilities.
An SMS API is a type of API that allows your business to integrate SMS (Short Message Service) messaging into your existing software platforms. SMS APIs enable you to send or receive SMS messages quickly and easily through any website or application.
More About SMS APISending bulk SMS with the CM.com SMS API is simple. Our platform supports mass messaging, allowing you to reach a large audience with personalized content, scheduling options, and delivery tracking.
·With SMS marketing you can send your marketing messages directly to the phones of your customers. Promote your products, services, events, discounts, and more to a targeted audience via personalized text messages. Benefit from the impressive 98% open rate and higher click-through rate of SMS messaging.
An SMS Gateway enables you to send text messages to mobile phones all around the world. The Gateway is a joining point between an organization’s internal systems and the mobile networks, letting you send out SMS messages from your business without a mobile connection. Around 96% of business text messages today are sent by a software application rather than a human. To integrate this functionality into your application, you (or your developers) should implement communication with a SMS API.
More About SMS GatewaySMS text messages are not encrypted. SMS Service Providers like CM.com have safeguards in place to protect businesses and data. These safeguards can monitor traffic, set IP Address restrictions, limit rates, and other measures to ensure security.
Integrating the CM.com SMS API is straightforward. You can access comprehensive documentation, code examples, and SDKs on our developer portal. Our support team is also available to assist you during the integration process.
More About Our SMS APIBusiness messaging is evolving rapidly. While SMS has long been the backbone of mobile communication between businesses and customers, new technologies are expanding what messaging can do. Rich Communication Services (RCS) is emerging as the next generation of messaging, enabling interactive conversations, branded experiences, and richer customer engagement directly within the native messaging app. For organizations developing their communication strategies in 2026, understanding the differences between SMS and RCS—and how they work together—is essential.
In today's interconnected world, the importance of robust digital security cannot be overstated. As businesses and individuals grapple with increasing cyber threats, the choice of security measures becomes crucial.
Two Factor Authentication, or 2FA, is an effective way to protect your data and customers. But how do you set up Two Factor Authentication? And what messaging channels can be used for 2FA?
Protecting customer data is (or should be) a priority for every modern business. One of the most secure ways to verify customer information is by multi-factor authentication (MFA). In this blog, we’ll discuss the top benefits of MFA (and 2FA) and explain why it’s a must-have for mobile-native businesses.
With each technological advance, criminals find new ways to defraud businesses, and Communication Platforms-as-a-Service (CPaaS) is no exception. Organizations as diverse as the Formula 1 Heineken Dutch Grand Prix to DHL are enjoying the customer experience and conversion benefits of CM.com. And fraudsters want to get in on the act. We take every measure to assure safety, but it will not stop criminals from trying. But there are some additional steps you can take to help prevent fraud.
Today’s consumers expect easy and convenient communication with businesses. That means your business needs to be easy to engage with and reach when your customers need you. Being present on the right communication channels can make or break the customer experience.
You’ve heard about SMS marketing campaigns for consumers, but what about SMS marketing for B2B? B2B text messaging is an effective way to communicate with your business clientele, enabling you to build relationships with decision-makers and offer information that helps them make buying decisions.
When it comes to business messaging and message delivery - SMS works brilliantly. It’s the most accessible channel people still use every day, and it’s unlikely to go away any time soon. And that’s why SMS is used by most businesses, big and small, to communicate with their customers whenever they want and wherever they are.
Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.
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