Improve learning beyond the classroom•

Enhance every interaction with students, from personalized support and notifications to improved verification processes.

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Industries next icon Education

You deliver the experience, we deliver the tools

From student onboarding and notifications to inquiries and scheduling changes, we’ve got the tools you need to deliver a seamless student experience.

How CM.com can help your business

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Student updates

Send relevant updates: acceptance letters, scheduling changes and exam results.

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24/7 Monitoring

Enable students to reach you anytime through their favorite channel.

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Security

Get acceptance letters signed, quotes approved and processed more securely.

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Superior service

Streamline all conversations to improve quality with an omnichannel inbox.

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Fast response time

Improve your response time with live agents using Mobile Service Cloud.

Optimize your learning services with CM.com

Early Childhood Education

Preschools

Allow students, employees, and educators to sign application documents securely from anywhere. Add online identification and Two-Factor Authentication through SMS to the enrolling procedure. 

Tertiary Education

Universities and Colleges

Communicate easily across conversational channels in one omnichannel inbox. Enable collaboration between faculty and administration with students. Empower impactful online learning outside the classroom. 

Schools

Schools

Automate and create smart chatbots for students and parents to communicate about admissions, recruiting, registration, FAQs, and daily services using conversational channels that students frequently use.

Superprof case study

Superprof Case Study

Learn how CM enabled Superprof to connect teachers and students worldwide thanks to SMS and WhatsApp Business.

Learn More
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Automate student support

Automate student support: Automate your student communications for enrollment, applications, registration, FAQs and daily services.


Respond to students quickly and offer support using the conversational channels they prefer, like Text, Facebook Messenger, WhatsApp, and others.

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Conversational Channels

Engage students on the channels they use daily

Engage students on the channels they use daily: The learning and education journey does not end in the classroom, connect teachers and administrators to initiate conversations with students at home or on campus. Engage with students on their preferred channels for support, news, admissions, scheduling changes, and more.

Combine Twitter, Facebook Messenger, Instagram Messaging, Google Business Messages, Apple Messages for Business and more. 

Conversational Channels

Our solutions

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Reach

Communications Platform
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Personalize

Mobile Marketing Cloud
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Engage

Mobile Service Cloud
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Automate

Conversational AI Cloud

Get Inspired

May 15, 2023 • Messaging

How Mobile Messaging Improves Customer Service For Telecoms

Telecoms have long been at the cutting edge of communication technology. And through these technological advancements, industry leaders can also bolster customer support. Enter SMS in telecom industry businesses, an integration that greatly improves the customer experience.
Apr 05, 2023 • WhatsApp

WhatsApp Business Platform: Pricing Changes - June 2023

WhatsApp will introduce new conversation categories and change its pricing model on June 1st, 2023. What does this mean for you and your business?
Sep 28, 2022 • Messaging

Why engagement on the right communication platform is key

Today’s consumers expect easy and convenient communication with businesses. That means your business needs to be easy to engage with and reach when your customers need you. Being present on the right communication channels can make or break the customer experience.
Jun 13, 2022 • Chatbots

What Is an AI Chatbot?

Chatbots have grown in popularity as more industries discover the benefits of automation in customer service. But what is an AI chatbot? This blog will go over how AI chatbots work and why you would choose an AI chatbot over other types of chatbots.
Jun 13, 2022 • Conversational Commerce

What is CPaaS? Key Functions and Use Cases

If you’ve ever wondered “What is CPaaS?” you’re not alone. From Software as a Service (SaaS) to Platform as a Service (PaaS), the sheer number of as-a-service products can be overwhelming. Today, we’ll explain what CPaaS is and overview its benefits, key functions and use cases.
Apr 26, 2022 • Conversational Commerce

Transactional vs. Relationship Marketing in Retail and Ecommerce

All marketing strategies strive to increase sales of products or services, but each method has its own unique approach. The relationship between your brand and your customers has become more critical than ever. Today we’ll review the differences between transactional vs. relationship marketing and how each can support your business’s goals.
Apr 26, 2022 • Mobile Marketing Cloud

6 Tips to Reduce Customer Churn Rate

Many businesses deal with customer churn, but that doesn’t have to slow down growth. In this blog, we’ll review the basics of customer churn and share best practices for how to reduce it.
Apr 25, 2022 • Conversational AI

The Differences Between Chatbots and Conversational AI

Although chatbots and conversational AI are sometimes used interchangeably, they aren’t the same thing. Today we’ll review the difference between chatbots and conversational AI and which option is better for your business.
Mar 22, 2022 • RCS

RCS vs. SMS Messaging: A Comparison

Thanks to its rich content and other interactive features, RCS messaging is taking the SMS marketing world by storm. But what is the difference between RCS and SMS? Today, we’ll compare RCS vs. SMS for use in your mobile marketing campaigns.
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