Education
From student onboarding and notifications to inquiries and scheduling changes, we’ve got the tools you need to deliver a seamless student experience.
Send relevant updates: acceptance letters, scheduling changes and exam results.
Enable students to reach you anytime through their favorite channel.
Get acceptance letters signed, quotes approved and processed more securely.
Streamline all conversations to improve quality with an omnichannel inbox.
Improve your response time with live agents using Mobile Service Cloud.
Allow students, employees, and educators to sign application documents securely from anywhere. Add online identification and Two-Factor Authentication through SMS to the enrolling procedure.
Communicate easily across conversational channels in one omnichannel inbox. Enable collaboration between faculty and administration with students. Empower impactful online learning outside the classroom.
Automate and create smart chatbots for students and parents to communicate about admissions, recruiting, registration, FAQs, and daily services using conversational channels that students frequently use.
Learn how CM enabled Superprof to connect teachers and students worldwide thanks to SMS and WhatsApp Business.
Learn MoreAutomate student support: Automate your student communications for enrollment, applications, registration, FAQs and daily services.
Respond to students quickly and offer support using the conversational channels they prefer, like Text, Facebook Messenger, WhatsApp, and others.
Scripted ChatbotEngage students on the channels they use daily: The learning and education journey does not end in the classroom, connect teachers and administrators to initiate conversations with students at home or on campus. Engage with students on their preferred channels for support, news, admissions, scheduling changes, and more.
Combine Facebook Messenger, Instagram Messaging, Google Business Messages, Apple Messages for Business and more.
Conversational ChannelsThey say percentages don't matter in life, but in marketing, they are everything. The customer journey, from acquisition to retention, is filled with potential incremental drop-offs at every touchpoint. A confusing experience here, an ill-timed communication there, and your conversion rate is suddenly plummeting.
In recent years, the integration of SMS has played a pivotal role in transforming the Black Friday shopping experience. Retailers and consumers alike have embraced SMS as a powerful tool for communicating promotions, exclusive offers, and time-sensitive alerts.
As the Managed Service Provider (MSP) landscape continues to evolve, staying ahead means embracing innovative solutions that not only enhance efficiency but also elevate customer service to new heights. Enter AI Chatbots from CM.com – a game-changing tool that can revolutionize how MSPs interact with clients. In this blog, we’ll provide you with a comprehensive roadmap consisting of six steps to boost profitability using AI Chatbots from CM.com.
One might assume that SMS has lost relevance in an era dominated by popular messaging channels such as WhatsApp and Instagram. However, regarding Black Friday, one of the most anticipated shopping events of the year, SMS remains as essential as ever. While consumers are bombarded with emails, push notifications, and social media advertisements, the humble SMS message, with its 98% open rate, often cuts through the noise and connects businesses with eager shoppers.
In today's interconnected world, the importance of robust digital security cannot be overstated. As businesses and individuals grapple with increasing cyber threats, the choice of security measures becomes crucial.
Safeguarding company data against security threats should be at the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud, is on the rise. Read about the different types of A2P fraud and the steps you can take to avoid becoming the next victim.
Implementing safe and secure systems is crucial for most modern companies. Or at least it should be. But, security measures only work if both employees and customers are willing to adopt them. So, how do you get everybody on board?
Two Factor Authentication, or 2FA, is an effective way to protect your data and customers. But how do you set up Two Factor Authentication? And what messaging channels can be used for 2FA?
Protecting customer data is (or should be) a priority for every modern business. One of the most secure ways to verify customer information is by multi-factor authentication (MFA). In this blog, we’ll discuss the top benefits of MFA (and 2FA) and explain why it’s a must-have for mobile-native businesses.
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