RCS Business Messaging

Discover the Next Generation of Text Messaging

Improve your customer experience and mobile marketing with RCS Business Messaging.

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The future of mobile messaging is here

Get started with RCS in 3 easy steps

Create an account on CM.com

To kickstart the process, register for free on our platform. Existing customers can simply log in to get started.

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Request RCS access

Once logged in, you will find "Channels" on your dashboard - request access via the RCS icon. We'll keep you informed throughout the on-boarding process.

Enrich your communications

Send rich, interactive and personalised experiences right within the #1 most used feature of phones today, the SMS inbox! All you need is your customers’ phone number.

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Redefine Mobile Messaging with RCS

For years, SMS has dominated the way we communicate via mobile. It still is one of the most reliable channels, but new channels with richer features continue to emerge.

RCS is like modern day messaging apps, with a big difference of using the carrier networks instead of the internet. It allows brands to enhance how they engage with customers on many different levels. 

  1. Verified Sender: Know who is reaching out to you

  2. Rich Content: Send Images, GIFs, Live Audio and Video

  3. Engagement: Improve your conversion and click rate

  4. Dialogue: Chatbot support, calls and live chats

How RCS is transforming business messaging

RCS is going to change the way we use SMS and takes communication with customers to a whole new level. Learn how our customers used RCS as a messaging channel.

Take customer communication to the next level

Gain the trust of your audience

As a verified sender, your customer always knows it's you! This will gain the trust of your customers as they are ensured that the message is sent by a specific, trusted business.

Engage with customers like never before

Add rich content like pictures, GIFs, audio and even video. Inform, instruct and promote your brand or business with a complete range of tools.

SMS fallback guarantees delivery

We guarantee the delivery of your message. When RCS is not enabled on a mobile device, we offer a fallback. This means that customers will receive a message with the same information via SMS.

Global Coverage

RCS continues to gain more and more global traction and availability. Benefit from the Direct Operator Connections CM.com has in place and get the most out of high quality routes.


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Customer Contact: All conversations in one inbox

Customers turn to a multitude of chat apps to reach out to you for support. Availability on WhatsApp Business, Apple Messages for Business, Viber and SMS is the new standard. How do you support all those channels, while efficiently handling queries on this multitude of channels?

By adding Customer Contact, you’ll handle all conversations with the greatest ease. Customer Contact removes all thresholds and repetitive processes. Start from Customer Contact, add your preferred channels to Customer Contact, and improve your service quality.

About Customer Contact
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One Business Messaging API to rule them all

The CM.com Business Messaging API enables you to send messages from your system to mobile phones all around the world.

This RESTful API is the main interface between your application and the CM.com Platform and can be implemented to communicate via various communication channels such as SMS, Apple Messages for Business, WhatsApp, RCS and Viber. We accept single messages, but also very high volumes.

Business Messaging API

Get started with RCS Business Messaging

Request access to RCS Business Messaging and increase your conversions and service.

RCS is only a part of our Business Messaging API. Connect with our platform to discover then all. They’re all in one place, ensuring you full access to reach your customers on the channel they’re on today.

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