3 out of 4 even states that it is their most important travel companion e.g. for booking tickets, asking questions, etc.
Chatbots help to create a seamless and error-free stay. Eventually, this contributes to the guest experience, which is a top priority for the majority of the industry.
The majority of the industry understands this and believes owning data is key for personalization.
Visitors want to book their activities or accommodations fast and easily. This can be done by simplifying the purchase journey via one-click mobile bookings.
Visitors' expectations are getting higher and higher. How can you keep up and exceed them?
Watch the video to get an impression of what you can do with CM.com's solutions for Leisure and Travel.Read more in our blog
Visitors have a broad range of choices for fun activities. Be unique by engaging your customers in new ways. Go beyond the physical interactions and reach them via different mobile channels.
Discover our solutions for Museums & Parks.
The main need of this tech-savvy industry is a reliable and future-proof system. CM.com's technology enables it to quickly set up and seamlessly scale up. Our proven infrastructure can handle large amounts of calls, messages, and payment transactions.
The hospitality industry is very guest-oriented. Delivering the best service is a top priority. This goes beyond the hotel lobby, and should also include all online interaction. Provide a seamless mobile customer journey and take the next step in hospitality.
As official event supporter, we teamed up with Formula 1 Heineken Dutch Grand Prix to provide the best customer experience with many of our solutions.
With 100,000 visitors in three days, Invictus Games is a huge sporting event. CM.com helped with ticketing, app and mobile marketing.
Customer service is an essential part of the experience in Leisure & Travel. Be available throughout the entire customer journey, via any channel.
For Marketing & Sales in Leisure & Travel, the challenge is maintaining engagement with your visitors and ensuring they remain loyal. Thankfully, there's technology to ease your job.
Customer experience is the heart of Leisure & Travel, so make sure that your operations run smoothly to meet customer expectations. Technology should work for people, not against them.
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