Tag "CM.com"

SaaS update about Generative AI Engine now live

Sep 15, 2023 • CM.com

CM.com celebrates launch of Generative AI Engine: revolutionising customer engagement

CM.com is pleased to announce the successful launch of its innovative Generative AI capabilities. This release represents the latest advancement in CM.com’s ongoing AI investment efforts.

CM.com awarded with a Rising Star Award by Frost and Sullivan

Jul 28, 2023 • CM.com

CM.com Honored with Rising Star Award 2023 at GTS Open House in Detroit, MI

Austin, Texas, July 27, 2023 - CM.com, a leading global communications platform, is proud to announce its recent recognition as the recipient of the prestigious Rising Star Award in 2023 at the GTS Open House at the renowned Detroit Athletic Club.

Apr 04, 2023 • CM.com

CM.com integrates Generative AI into its platform to increase efficiency for business users

CM.com introduces major updates to its conversational AI platform, Conversational AI Cloud, and its CCaaS solution, Mobile Service Cloud. The new features include Generative AI for generating conversational content, a completely overhauled intent classification recognition engine, and conversation summaries from bot to human.

Juniper recognizes CM.com as leader in CCaaS market

Aug 16, 2022 • CM.com

Juniper Recognises CM.com as Leader in CCaaS Market

Juniper Research ranks CM.com, a global leader in cloud software for conversational commerce, as a leader in the Contact Center-as-a-Service (CCaaS) market.

Jun 23, 2022 • CM.com

CM.com Completes Acquisition of Building Blocks

CM.com, a global leader in cloud software for conversational commerce, has completed the acquisition of Consumer AI technology company Building Blocks.

cmcom-circuit-zandvoort-jeroen-van-glabbeek

Aug 26, 2020 • CM.com

CM.com Becomes Primary Sponsor of The Dutch Circuit Zandvoort and Starts Digital Transformation

Zandvoort, 26 August 2020 - CM.com commits itself as the primary sponsor of Circuit Zandvoort. The partnership stems from the successful cooperation that CM.com started with the Formula 1 Heineken Dutch Grand Prix. Both partners of Dutch heritage share a similar vision for the future of sports and leisure events where the need for innovation has become more relevant than ever before. The tools of CM.com result, for all ticketholders of Circuit Zandvoort, in an even better experience and are used simultaneously to guide the event visitor in the best way possible before, during, and after the event. Moreover, the tools of CM.com offer better protection against various safety risks.

Jan 29, 2020 • CM.com

CM.com Launches its First US Office in Los Angeles, California

CM.com, a publicly-traded, global leader in Conversational Commerce Platform technology, launched its first U.S. office in Los Angeles, California in January of 2020. The business communications platform is ready to conquer the U.S. CPaaS and Business Communications market.