Improve Your Customer Service Conversations

Create unique, personalized customer service experiences to enhance satisfaction.

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With CM.com's Customer Service Solutions

Customers expect fast, personalized support on all communication channels. How can you manage this efficiently? CM.com provides you with the right tools. Learn more about our customer service solutions below.

Mobile Service Cloud - WhatsApp Business - Conversational AI Cloud

Mobile Service Cloud

Customer Service Software

Our Integrated customer service software allows you to quickly communicate with customers across all channels from one inbox.

Integrate All Channels

WhatsApp

It's easy to manage customer service through our WhatsApp Business Solution using our WhatsApp Business API or Mobile Service cloud to manage all your conversations.

Start the Conversation
Conversational AI Cloud

Virtual Assistants, AI Chatbots & Voicebots

Automate conversations in a personal way using our Conversational AI Cloud. Help your customers find answers with a virtual assistant, AI chatbot, voicebot, dynamic FAQs, or knowledge base.

Start to Automate

Trusted Worldwide

Download Free Papers

Predictions for customer service in 2030

6 Customer Service Predictions for 2030

What will customer service look like in 2030? Since we can't predict the future, we asked Brian Manusama and Michiel Gaasterland to share their expectations. Are you ready?

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8 Customer Service KPIs

8 Customer Service KPIs

How can you use data to improve customer service performance? This paper discusses the eight most crucial customer service KPIs, divided into customer and operational KPIs.

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Successful Customer Service With Our Products In:

Service Via Any Channel

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