Customers expect fast, personalized support on all communication channels. How can you manage this efficiently? CM.com provides you with the right tools. Learn more about our customer service solutions below.
Mobile Service Cloud - WhatsApp Business - Conversational AI Cloud
Our Integrated customer service software allows you to quickly communicate with customers across all channels from one inbox.
Integrate All ChannelsIt's easy to manage customer service through our WhatsApp Business Solution using our WhatsApp Business API or Mobile Service cloud to manage all your conversations.
Start the ConversationAutomate conversations in a personal way using our Conversational AI Cloud. Help your customers find answers with a virtual assistant, AI chatbot, voicebot, dynamic FAQs, or knowledge base.
Start to AutomateWhat will customer service look like in 2030? Since we can't predict the future, we asked Brian Manusama and Michiel Gaasterland to share their expectations. Are you ready?
DownloadHow can you use data to improve customer service performance? This paper discusses the eight most crucial customer service KPIs, divided into customer and operational KPIs.
Download NowUtilizing customer service in E-commerce can help your business stand out by building trust and increasing conversions.
Find out how My Jewellery approaches customer service:
Did you know that service has the biggest impact on churn? Utility & Telecom businesses have to meet expectations to retain customers.
Chatbot Nina helps Vattenfall's customers and employees.
Customer service interactions are make-or-break moments. In today's financial industry, customers only reach out when they really need to.
Insurer Onlia improves CX with Conversational AI.
Customers expect professionalism in every contact, especially in the service industry. Make sure they can reach you how they want.
VIVID helps customers quickly with a smart chat- & voicebot.
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