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Conversational AI Cloud

Go Beyond Chatbots With Conversational AI

Deliver exceptional customer experience and self-service with our Conversational AI Cloud.

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One Solution. Endless AI Applications.

We make Conversational AI accessible. Easily build & launch your own intelligent conversations and Conversational User Interfaces. Easily build chatbots, voicebots, knowledge base, virtual agents, or fully conversational website, with Conversational AI Cloud.

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Easily Build Your Own Conversational Bots

Create an intelligent, personalized conversational bot without a single line of code using our drag-and-drop chatbot builder. Design personalized conversations based on Q&As and dialogs to offer the best experience.

  1. Intuitive drag-and-drop chatbot CMS

  2. No coding required

  3. Implementation within 8 weeks

Empower Customers with Conversations

Customer expectations are rising rapidly. Let them decide how, when, and where they contact you. With your AI bot, you can offer a personalized interaction instantly.

  1. 24/7 Availability

  2. Personalized interactions via chat or voice

  3. Across every channel, platform & device

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Improve Continuously With AI Technologies

Intelligent, automated conversations will help improve customer engagement. Our AI technologies will learn from end-user input and other companies and analyze conversational performance. Improve your conversations based on recommendations.

  1. Learn from your customers: understand context and intent

  2. Advanced NLP techniques, business rules & contextual data

  3. Analyze chatbot and voicebot performance to improve conversations

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Unlock More Value with Integrations

Integrate with other smart systems in your front- and backend to create a fully automated customer journey. Get even more possibilities and data to get even better results.

  1. Connect with your database, e-commerce platform or other software

  2. Involve Payment solutions for Conversational Commerce

  3. Integrate with CM.com or other solutions for Marketing & Service

Why Conversational AI Cloud?

Easy-to-use

We simplify technology: the CMS is easy-to-use for everyone.

Experienced

In Chatbot Business since 2004, helping A-tier clients across the globe.

Exact

Continuous learning & improvement to provide the most accurate answer.

Evident

Innovating is working together. All our clients are reference clients. Ask them.

Effective

Turn conversations into conversions. We don’t stop by just giving an answer.

Conversational AI at Your Disposal

Create Your Own Conversations

With Conversational AI Cloud, you have everything you need within Conversational AI at your disposal. Our experts are here for you. Create your own intelligent conversations and keep optimizing them based on AI suggestions.

High Safety & Security Standards

Looking for a safe and reliable partner? We've got you covered. All data is yours and stays yours. Compliant with the highest security standards, ISO 27001 and NEN 7510 certified. Manage access with different authorization and authentication options. We take security very seriously.

  1. Scalable

    Automate thousands of simultaneous conversations with customers, making your customer service team scalable.

  2. Cost-efficient

    Easy to create conversational flows for a non-technical team. No need for a costly free lancer or software engineer.

  3. Future-proof

    Conversational AI means constantly learning and adapting responses based on conversations with your customers. Ensuring your technology is always innovative.

Improve Your Customer Service with AI

The Power of AI

The Power of AI in Customer Service

Curious to see how AI can impact your customer service? From 24/7 availability to unlimited scalability, Conversational AI promises several benefits that can revolutionize your current customer service solutions. Discover more in our guide.

Download the guide

Packaging Conversational AI Cloud

Advanced

-

  • Automate customer journeys and answer general questions.

  • Automation

  • Analytics & Optimization

Pro

+ Advanced features

  • Personalize your interactions and handle complex customer requests.

  • Automation

  • Analytics & Optimization

  • Proactivity

  • Personalization

  • Integrations & Customization

Enterprise

+ Pro features

  • Gain ultimate control and protection with advanced security features.

  • Automation

  • Analytics & Optimization

  • Proactivity

  • Personalization

  • Integrations & Customization

  • Advanced Security

  • Premium Support

2021 Competitive Strategy Leadership Award

Frost & Sullivan

Frost & Sullivan

CM.com has earned Frost & Sullivan’s 2021 Competitive Strategy Leadership Award. A great recognition for our track record within the Conversational AI domain for groundbreaking product design and strong commitment to innovation.

Read more

Get Started With Conversational AI Cloud

Find out how Conversational AI Cloud works and how our clients are getting results from it. Talk to one of our experts to see what Conversational AI can mean for your company. Or try it yourself.

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