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Google Business Messages

Din direkta koppling till kundernas sökningar

Engagera kunder direkt från Google Search och Maps med Google Business Messages

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Nå kunder var som helst med Google Business Messages

Välkommen till framtiden för kundengagemang med Google Business Messages! Revolutionera hur du får kontakt med din målgrupp och tillgodose deras sökbehov när de behöver dig som mest, oavsett om det gäller produkter, lokala företag, inköp eller support.

KUNDBERÄTTELSER

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Tillgänglig när som helst, var som helst

Förbättra din kundservice med Google Business Messages, som främjar direkt och personlig kommunikation med din målgrupp.

Optimal shoppingupplevelse genom Google Business Messages

Ge kunderna en smidig shopping- och betalningsupplevelse i chatten utan att lämna meddelandeplattformen med Google Business Messages.

Upptäck fördelarna med Google Business Messages

Engagemang i realtid

Engagera kunderna i Google Sök och Maps. Ge direkt support under deras sökningar för att skapa en sömlös upplevelse.

Automatiserad kundservice

Använd en chattbot för att automatisera uppgifter och vanliga frågor, vilket underlättar teamets arbetsbörda och ökar kundnöjdheten.

Utnyttja kraftfulla funktioner

Öka kundkontakten med Google Business Messages kraftfulla funktioner och multimedia, t.ex. snabba svar.

Google Business Messages från CM.com

Kunder söker efter ditt företag på Google. Se till att de hittar dig med ett klick. Integrera Google Business Messages för en exceptionell kundupplevelse.

Kontakta oss

Varför CM.com?

  1. Snabb implementering och migrering
  2. Integrering via API eller programvara
  3. Förstklassig kundsupport
  4. GDPR-kompatibel och säker

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May 15, 2024 • Instant Messaging

Unified Messaging With RCS on iOS

RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.

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17 SMS Customer Service Templates to Use Today

Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.

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How to Effectively Use SMS for Late Payments

Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.

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WhatsApp vs Facebook Messenger: Which Messaging Channel is Best for What?

WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details

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Chatbots in Action: Facebook Chatbots

In the real world, people use different environments to achieve different goals. They’ll go to brick-and-mortar shops to compare prices and competitors. Visit a showroom to experience products up close. Or schedule a meeting to see a live demo. But is that how it works in the digital world? Yes, it is. The digital world has various environments, too, from websites to messaging channels, social platforms and more.

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Chatbots in Action: Instagram Chatbots

Every channel where customers interact with a brand offers a different experience. Among the most distinctive is Instagram. Unlike other social media apps, Instagram users scrolling through posts often feel a deeply personal connection with the sources they follow: celebrities, favorite products, and subjects they’re passionate about. It’s a community built on trusting influential people.

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A2P Messaging Fraud and Prevention for Businesses

Safeguarding company data against security threats should be on the top of the priorities list for every modern company. Especially since A2P, or application-to-person messaging fraud is on the rise. Read all about the different types of A2P fraud and what steps you can take to avoid being the next victim.

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Introducing Facebook Marketing Messages

Social media plays a central role in modern-day customer engagement. Personalized messages on the favorite messaging platforms of your customers will skyrocket the customer experience and grow brand loyalty. Meta now introduced a new way to market to your audience: via Facebook Messenger.

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Jul 20, 2023 • Instant Messaging

Facebook Messenger: Popularity, Users, and Insights

Everybody has probably used (or at the very least heard of) Facebook and its communication channel Facebook Messenger. But did you know that Facebook Messenger can be of great added value for your business? Use this versatile channel to reach your audience!

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