Canali Conversazionali

Comunicazione fluente attraverso tutti i canali

Fornite ai vostri clienti un accesso continuo all'assistenza clienti ottenendo l'accesso a tutti i loro canali preferiti

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Sfruttate l'accesso a tutte le Applicazioni Chat

WhatsApp Business e altro ancora

Tutti i canali preferiti del cliente

Da WhatsApp e Viber a Apple Messages for Business, riunite tutto in un'unica interfaccia o scegliete i canali preferiti dai vostri clienti. Ciò semplifica il servizio tra voi ed il cliente

Passaggio facile da un canale all'altro

L'accesso centralizzato a diverse Applicazioni Chat consente il passaggio senza interruzioni tra i vari canali. Cosí si possono continuare conversazioni con più clienti mediante più canali.

Funzionalità integrate aggiuntive

Beneficiate di funzionalità integrate come risposte rapide e chat bot. Inserite contenuti multimediali nelle conversazioni ed arricchite la vostra comunicazione.

Scegliete i canali che soddisfano le esigenze dei clienti

Applicazione Web o API

Scoprite quali canali sono inclusi

Canale API Business Messaging Mobile Service Cloud Mobile Marketing Cloud
Canale API Business Messaging Mobile Service Cloud Mobile Marketing Cloud

WhatsApp Business

Apple Messages for Business

Viber

Facebook Messenger

Instagram Messaging

Google's Business Messages

Telegram

RCS

Accedi attraverso la nostra API o il nostro Software

API Business Messaging

API Business Messaging

Integra la nostra API di messaggistica aziendale e connettiti con i tuoi clienti sui loro canali preferiti. La nostra API combina più canali di comunicazione in un’unica piattaforma. Approfitta delle capacità della messaggistica bidirezionale.

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Mobile Service Cloud

Mobile Service Cloud

Un’unica soluzione con tutto il necessario per offrire un'esperienza cliente impeccabile, sempre e ovunque. Interagisci con i tuoi clienti attraverso il loro canale preferito tramite una casella di posta omnicanale, o automatizza le conversioni con un chatbot.

Maggiori informazioni
Mobile Marketing Cloud

Mobile Marketing Cloud

Mobile Marketing Cloud unifica le fonti di dati esistenti in profili di clienti a 360 gradi. È l'unica soluzione che include tutti i canali di messaggistica mobile per creare esperienze omnicanale personalizzate che aumentano il coinvolgimento dei clienti.

Maggiori informazioni

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