CM.com的国际云通信平台，让企业通过一个一站式的国际云通信平台连接全球用户。通过一个Business Messaging API，即可连接国际短信及海外热门即时通讯工具；通过一个语音API或SIP中继，就可实现语音通信。
如今能够实现客户互动的线上渠道多种多样。无论是人与人之间的消息传递，还是实用的聊天窗口，无一不是增进客户关系的良机：获客、参与、互动和转化。
无论是客户的主动咨询还是企业主动与客户联系，实时与客户沟通或非实时互动，客户的交流偏好都并不相同。
通过本指南您可以了解到：
•国际云通信策略
•如何选择合适的国际云通信渠道
•不同的国际云通信渠道的优缺点和最佳实践（WhatsApp, Viber, Twitter, Instagram.....）
•国际云通信渠道的最佳实践和实用方法
下载指南国际短信通道覆盖全球200多个国家和地区，可应用于国际短信验证码、国际营销短信、国际短信通知等应用场景。
国际短信专属直连通道，快速稳定，可应对高并发需求
支持SMPP及HTTP协议，可通过API接口发送或平台发送
欧洲上市公司，数据安全符合GDPR标准
中国区专属技术服务团队7*24*365
通过我们的平台在客户偏好的即时通讯工具上，如WhatsApp, Apple Messages for Business, Twitter, RCS等，提供客户支持、发送营销活动及交易提醒等。
通过一个API即可对接时下所有流行的即时通讯工具
Meta (WhatsApp) Business API官方授权服务商
即时通讯工具辅以平台其他强大功能，为企业提供一站式的互动解决方案
基于互联网及运营商通道，在全球范围内提供实时、高到达率、稳定的语音解决方案，包括SIP中继、国际语音验证码API、国际语音通知API、DID全球号码等。
简单快速的配置SIP中继
通过语音API对接，开启语音服务
选择呼入号码作为客户联系方式
有效节约成本高达50%
我们提供广泛充裕的网络及服务，覆盖全球的私有云平台，直连运营商，竭尽所能服务每一个客户，网络运营中心提供全天候支持。中国区专属技术团队7*24*365，提供高效快捷的服务。
作为全球领先的对话式商务解决方案服务商，是云通信和支付两大服务的融合，合规是重中之重，平台通过多项ISO认证。作为欧洲上市公司，更是遵循最为严苛的数据安全标准GDPR。
无论是国际短信、亦或海外即时通讯工具WhatsApp, Apple Messages for Business, Viber等，均可通过一个API连接。易于集成，灵活便捷。
作为对话式商务解决方案服务商，CM.com将国际短信、国际语音、海外即时通讯工具WhatsApp, Apple Business Chat, Viber等通信渠道、软件解决方案集成在一个平台上，企业可按需选择最合适的通信渠道及使用的方式，可大大提升效率，节约成本。
联系我们Our integrated platform and APIs provide access to multiple messaging and voice channels. Connect with customers on their preferred communication channels via one platform and deepen the relationship with a hyper personalized approach.通过我们的集成平台和API连接多个信息和语音渠道，在统一的平台上与用户通过其偏爱的渠道沟通，个性化的沟通方式加深客户关系。
Engage customers worldwide and boost conversions with SMS. Benefit from our global reach and our local expertise: your messages are effective, compliant and immediate, no matter where your customers are located.
Centralize and streamline your messaging strategy with our Business Messaging API, designed to integrate multiple channels into your applications via a single API. Easily reach customers across various channels for efficient and unified interactions in every communication.
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Reduce costs and enhance operational efficiency with our comprehensive VoIP solutions, designed to streamline your communication processes and boost productivity.
Discover moreSeamlessly connect to our platform with various industry-standard protocols
Our geo-redundant platform provides access to 1000+ connections globally.
Simplify your messaging and voice operations and ensure delivery
Protect your business & customer data with robust security and privacy features
Direct access to data and analytics to facilitate decision-making and analysis
We inform millions of consumers effectively about their food order via SMS, using the SMS Gateway of CM.com. An easy choice to inform our consumers proactively and to avoid the need to contact us and worry about their order.
A benefit is that the candidate can easily start the application process - it is really accessible to send a WhatsApp message. Candidates get an instant response on their messages, and instant answers to their questions. Moreover, it helps us to optimize the recruitment process.
With SMS via CM.com, we can reach a lot of people very quickly. Randstad needs and uses CM.com’s services to quickly and reliably send messages: for us, time is money.
Luc de Bolle, IT Manager Randstad
SMS plays a crucial role in BMW’s ConnectedDrive services. CM.com’s global reach means they don’t have to worry about which routing or mobile network they need to use; CM.com takes care of it with the SMS Gateway.
RCS is a rising star among the messaging channels. It combines the reliability of the SMS network with the added benefits of rich media and other modern messaging features. Its only hiccup was reach - iOS didn't support RCS. Until now.
Using SMS customer service templates not only saves time but lets your support team create personalized, on-brand communications with just a few clicks. Today we’ll share business text message templates you can use to give your customers the information they need — fast.
Organizations face a significant challenge in effectively managing overdue payments and cash flow in a positive light with customers. To collect payments while keeping relationships intact and increasing engagement, SMS has emerged as a powerful, efficient and convenient tool for both businesses and customers. In this blog, we’ll explore how to effectively use SMS for late payments, highlighting its benefits and best practices.
There are many different ways to send text messages, and the various names and acronyms may start to feel daunting. In this blog, we'll tell you everything about SMS and MMS.
Want to grow your business? Then customer contact is key. Now that everybody and everything is connected to each other via those powerful little computers in our hands, the way you communicate with customers is becoming increasingly important for your succes. Read all about how you can use SMS to elevate your customer contact, drive sales and create that loyal customer base.
SMS is one of the oldest text messaging services, and the rise of instant messaging apps definitely made a dent in SMS traffic. Contrary to the newer apps with their rich features, SMS is quite basic in its features- plain text messages, not fluff, and a character limit of 160. Regardless, SMS is still one of the most impactful communication channels today. Read all about SMS statistics and its continued value to modern business communication.
Are you already talking to your customers on WhatsApp? You really should! WhatsApp Business Platform, the business communication platform of one of the most popular messaging channels in the world today, has a wide selection of powerful engagement tools to enhance customer communication and boost sales. And they've added another innovative feature under their belt: WhatsApp Carousel.
WhatsApp and Facebook Messenger are both established messaging channels for customer engagement. But what are the differences? Which advantages does each channel have for what business use case? Let's dive into the details
One might assume that SMS has lost relevance in an era dominated by popular messaging channels such as WhatsApp and Instagram. However, when it comes to Black Friday, one of the most anticipated shopping events of the year, SMS remains as important as ever. While consumers are bombarded with emails, push notifications, and social media advertisements, the humble SMS message, with its 98% open rate, often cuts through the noise and connects businesses with eager shoppers.
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